Enrol NOW for this program

The Objective of the Programme

This programme brings in strategic operations principles to maximise organisation’s performance.

Programme Overview

Enterprises are becoming increasingly global, with supply chains and operating processes spanning oceans and continents. To navigate the global marketplace, senior managers need to know how to plan the most efficient use of material resources, as well as manage more complicated global networks and optimize service and quality. This program will draw on real issues confronting manufacturing and service companies today to provide a strategic framework for making major decisions to increase competitive advantage.

Programme Benefits

In this program, senior managers will learn new approaches to operations strategy that are developed at world’s leading academic institutions and based on best-practice research conducted among the world’s leading companies. Participants will gain an analytic view of operations and strategic insights into:

• Strategic sourcing, outsourcing, supplier power, and trends in supplier management
• Value chain analysis
• Capacity planning and global logistics network design
• Competing through agile supply chains, flexibility and quality
• Supply contracts and operations risk management
• Technology management and best practises in product development

Programme Delivery& Contents

Through interactive case discussions, the participants will be introduced to the basic elements of developing leading edge operations strategy. Participants will be provided with selected reading materials.

Who Should Attend This Programme

This program is best suited for senior managers from manufacturing and service industries who are responsible for developing and executing operations strategy

Programme Directors:

Prof. Partha Priya Datta & Prof. Peeyush Mehta.

Prof. Partha Priya Datta is an Associate Professor of Operations Management at Indian Institute of Management (IIM), Calcutta. He received BTech (Hons) in Mechanical Engineering from Indian Institute of Technology (IIT), Kharagpur, MBA from Lancaster University and PhD in management from Cranfield School of Management. He is recently awarded the prestigious Chevening-Rolls Royce Scholarship to attend high profile Leadership Programme at Oxford University.

He was awarded the prestigious James Cooper Memorial Cup by Chartered Institute of Logistics and Transport, UK for best PhD thesis. He has published in International Journal of Operations and Production Management and International Journal of Production Research. He is the Programme Director of Executive programme in Supply Chain Management at IIM Calcutta. His research interests include operations and supply chain management, operations strategy and modelling and analysis of production systems.

Prof. Peeyush Mehta is an Associate Professor of Operations Management at IIM Calcutta since November 2011. Prior to this, he was a faculty at IIT Kanpur for seven years. He obtained his Ph.D. in Management from Indian Institute of Management Ahmedabad in 2004. His research and teaching interests are in the areas of operations strategy, supply chain coordination, contract theory, inventory and logistics management, production planning and scheduling. He has research publications in several international journals. Some of his significant assignments include: Modeling the supply chain of special economic zones in India (collaboration with NTU Singapore), Managing drug discovery process in bio‐pharma supply chains (collaboration with IIM Bangalore and Nottingham University, UK).

Programme Duration

May 28 – 31, 2013

Residential participants may arrive at Tata Hall in the evening of May 27, 2013. Accommodation will be provided up to afternoon of May 31, 2013.Participants are requested to make their travel plans accordingly.

Programme Fee

Rs.50, 000/- plus applicable Service Tax per participant. No refund of fees will be made after the institute has accepted the nomination. Option is available to the participant to attend the programme on residential or non-residential basis. However, participation on a residential basis is encouraged. The programme fee is same for both. It covers tuition, reading materials, lodging and boarding expenses.Participants are required to make their own arrangements for to and fro travel between Kolkata Airport/Railway Station and Tata Hall, IIM Calcutta.

Group Discount

A discount of 10% per participant is offered to companies who sponsor four or more participants to the program.

Programme Venue and Facilities

The programme will be held at the Management Development Centre (Tata Hall) of IIM Calcutta campus. Residential participants will be provided with air-conditioned single bedroom with attached bathroom and telephone.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office. For any clarifications by e-mail, please contact the following:

Administrative clarifications: SAO – CMDP (dchatterjee@iimcal.ac.in)
Academic clarifications: Prof. Partha Priya Datta (ppdatta@iimcal.ac.in) Or Prof. Peeyush Mehta (pmehta@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office. For any clarifications by e-mail, please contact the following:

Administrative clarifications: SAO – CMDP (dchatterjee@iimcal.ac.in)
Academic clarifications: Prof. Partha Priya Datta (ppdatta@iimcal.ac.in) Or Prof. Peeyush Mehta (pmehta@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Management Control Systems

May 30th – 31st, 2013

Program Director : Prof Purusottam Sen

Introduction

A Management Control System is one which gathers and uses information to evaluate the performance of different organizational resources like human, physical, financial and also the organization as a whole. It influences the behaviour of organizational resources to implement organizational strategies.

Robert N. Anthony defines Management Control as the process by which managers influence other members of the organization to implement the organization’s strategies. Management control systems are tools to aid management for steering an organization toward its strategic objectives and competitive advantage. Of course, Management controls are only one of the tools which managers use in implementing desired strategies

This course covers the design and use of management control systems that assist management in insuring that organizations achieve their goals. It presents basic principles of management control and uses of management control systems to plan, control, and evaluate organizational activities. The course presents an extensive discussion of budgets / targets and the planning and control process and other emerging areas.

Programme Objective

Management Control Systems are a critical element of any organisation. In this environment which is characterised by increased unpredictability and volatility, successful design and implementation of such systems is an essential requirement.

On the other hand, it has been said that management control failures can lead to financial losses, reputation damage, and potentially even organisational failure.

This programme will guide the participants through concepts required to enable them to assess and evolve Management Control Systems in an informed manner – using contemporary theory and practice.

Content

Keeping in mind the constraints of time available in a two day programme, the coverage of topics and exercises will span the following broad areas:

• Introduction to Management Control Systems
• Control Alternatives
• Divisional Performance Management
• Planning & Budgeting Systems
• Financial Results Control : Financial Performance Targets and problem areas
• Levers of Control
• Balanced Score Card,
• Key Performance Indicators
• EVA
• Formal Budgeting Models

Target participants

The programme would be immensely useful executives for whom Management Control Systems is an important part of their professional concern. However, it would be particularly useful to team leaders, department / segment/ unit heads – for whom effective planning and control of actions and results is a key requirement for success.

Pedagogy

Delivery would be through a balanced mix of lectures, class-discussions, case analysis and exercises and experiments.

Programme Director:

Dr. Purusottam Sen has a B.S. from Birla Institute of Technology & Sciences, Pilani (India), an MBA (specialization in Financial Management) and a PhD (Fellow of IIM Calcutta) from Indian Institute of Management Calcutta (India). He is also a Chartered Management Accountant from the Chartered Institute of Management Accountants, London – of which he is a member.

Besides academics, he has two decades of professional experience spanning segments such as: multinationals, consultancies, public sector undertakings and large business groups.

His focus areas are Corporate Finance, Management Accounting, and Management Control Systems.

He is a Professor (Finance & Control) at IIM Calcutta

Programme Duration and Venue:

May 30th – 31st, 2013

Tata Hall, CMDP Complex, (IIMC Joka campus)
Indian Institute of Management Calcutta,
Diamond Harbour Road, Joka Post Office
Kolkata - 700 104
Tel: +91 33 - 24679189/8301-04 Ext. 336/134
Fax: +91 33 – 2467 7851/8307

Programme Durationand Timings

The programme would be held during May 30 – 31, 2013. The participants can check in at Tata Hall from the evening of May 29, 2013. Sessions would be held between 9:30 A.M. to 5:30 P.M. on the first day. On the last day, the programme would finish by 4:00 P.M. The participants are advised to make their travel plans accordingly.

Programme Fees

Rs. 18,000/- plus applicable Service Tax.

Discount on the Programme fees:

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for a particular MDP.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

The Objective

Leadership simply stated, entails fulfillment of responsibilities and achievement of organizational goals by managers in an organization. The nature and complexities of tasks and responsibilities, and the challenge faced by modern organizations in the emerging business environment, managers must learn to work effectively with teams of colleagues and subordinates. They must do so both internally and externally and at top, middle and lower levels. Leadership and team building are intertwined as one integral focus of the programme. This programme will help you to develop your leadership potential and skills alongside skills in team building.

The Programme Focus and Contents:

The programme contents are focused in two specific modules dealing with the theme of leadership and team building.

Module 1: Building Leadership Potential and Skills

This module will help participants to become aware of their own needs, perceptions and feelings and how the same affects or is affected by others’ needs, perceptions and feelings. Participants thus become aware about the antecedents and consequences of their interpersonal styles.

Individuals will learn to differentiate functions and responsibilities at different levels and in different situations internal or external to the organization. Individual participants will diagnose their leadership styles and why the same is or is not appropriate in different situations. Managers will also learn about when to use which leadership style in decision making situation.

Module 2: Team Building

Leadership effectiveness is closely linked with team effectiveness. How a leader emerges in a work group will be the focus of this module. Observations of leadership behaviours data is a vital source of information for selection of future leaders. What roles are played by members in team situation will be observed and identified. This module will also cover small group processes such as communication, conflict resolution and decision making in teams within organizations.

What Are The Learning Methods?

A mix of learning methods compatible with the modular approach will be followed. These include use of structured or unstructured group discussions, diagnostic instruments, role plays, structured exercises, and games.

Programme Faculty:

Professor B.N. Srivastava has been conducting the Programme for quite a number of years. He is a senior faculty member of IIMC in the Behavioural Science Group. He has published many papers on psychological, social psychological and organizational behaviour topics in national and international journals and conferences. He is an active trainer and a consultant for a number of large public and private sector companies in India. He has co-authored a book on International Management: Concepts and Cases, 1997, which received The Escorts Award for the Best Management Book of the year.

Prof. Chetan Joshi is a faculty member in the Behavioural Science Group of IIM Calcutta where he teaches courses and conducts training programmes on Inter-personal Skills, Leadership and Team Building. His award winning behavioral science research has been presented at international conferences such as the Administrative Sciences Association of Canada, Society for Industrial and Organizational Psychology, International Congress of Psychology and the Academy of Management. He has developed simulations and exercises which have been showcased at the annual conferences of the OBTS Teaching Society for Management Educators. His co-authored case study and teaching notes are available from Harvard Business School Publishing.

Prof. Dilip K. Lahiri has over 49 years of experience as Behavioural Science teacher, trainer, researcher and consultant. After serving as Professor of Behavioural Science at IIMC for nearly thirty years, he served as Professor at Academy of Management Excellence at Chennai and Emeritus Professor at T.A. Pai Management Institute, Manipal. He also worked for two years at ICI Ltd as full-time Internal OD Consultant as well as for about a year at Tata Management Training Centre, Pune. He is the Founder Dean of Indian Society for Applied Behavioural Science.

Who May Participate?

The programme as such is useful for all managers with 5 - 7 years of experience, irrespective of their functions, hierarchical position and business involvement - be it in the private/public sector organizations, multinational companies or government organizations. We believe that an organization will get an optimum return from this programme by sponsoring a team of 2 - 4 managers who have responsibility for managing a department, division, business group, or the entire organization.

When, Where and How Long?

June 24 – 28, 2013

Tata Hall, CMDP Complex, (IIMC Joka campus)
Indian Institute of Management Calcutta,
Diamond Harbour Road, Joka Post Office
Kolkata - 700 104
Tel: 91+ 33 - 24679189/8301-04 Ext. 336/134
Fax: 91 + 33 – 2467 7851/8307

The first session will begin at 9.00 hours on June 24, 2013. Residential participants are expected to check in at the Tata Hall within our institute campus on the afternoon/evening of June 23, 2013 or in the morning of June 24, 2013 before registration at 9.00 a.m. Tata Hall will be booked for residential participants under the Conference Plan from the evening of June 23, 2013 to the afternoon of June 28, 2013. The programme will close at 1.30 pm on the last day. After the programme concludes, participants should plan for two hours travel time to the airport (1 hour and 15 minutes to Howrah/Sealdah train stations) from IIM Calcutta Campus and then about 1 hour for check-in/security check procedures inside the airport. So, participants are expected to make their travel plans accordingly.

Transport arrangements: Participants will have to make their own arrangement for travel from and to the airport/train station in Kolkata.

Course Fee

The programme fee for each residential participant is Rs. 50,000/- plus applicable Service Tax. The fee for residential participant covers tuition, board and lodging (single occupancy) under conference plan, and course materials etc.

The programme fee for each non-residential participant is Rs. 44,000/- plus application Service Tax. The fee for non-residential participant covers tuition, mid-morning and mid-evening tea and lunch, and course materials etc.

Group Discount

A discount of 10% per participant is offered to companies who sponsor four or more participants to the program.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in) or Prof. Chetan Joshi (Mobile: 9432013296; Email: chetan@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in) or Prof. Chetan Joshi (Mobile: 9432013296; Email: chetan@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

The Brand Building Challenge:

The intrinsic strength of companies like Apple, Sony, Nokia, Honda, P&G, Unilever, Intel etc. are derived from the fact that consumers all over the world are familiar with their names. In India too, Tata Steel, Lux, Dove Soap, Surf Detergent, Ponds Talcom Powder, Maggi Noodles, Bata Shoes, Bajaj two wheelers, Maruti car etc. have become legendary names or synonym in their respective product categories. Customers prefer to buy branded products because of familiarity and perceived image.

Companies in India have realized that the principal asset of a company lies in how it is perceived in the minds of potential customers. In the absence of differentiation about quality, consumers are even willing to pay premium price for names. As such, successful brands are the best guarantee for future earnings.

A brand gives the product a meaning and defines its identity before the target consumers. Today companies are increasingly feeling the necessity to build brand by creating awareness, personality, reputation, image etc. Visionary managers realized the importance of brands core values, all painstakingly built over the years and fine tuning their enactment to keep the brand relevant under dynamic market conditions. Thus, brand building has assumed a challenging task for any marketer.

Programme Focus:

Practicing managers are keen to learn about the core concepts and process behind brand management. They want to acquire pragmatic frameworks that enable them to better characterize their brands and develop sound strategies for growth.

Key elements for a successful brand are not merely the parentage (who the marketer is), rather the importance of flexible, strategic plans. The prime focus of this MDP is to explain the concept of branding and how to nurture or plan for their growth and ultimately create powerful brands in today’s fierce competitive market.

Contents:

• Branding challenges and opportunities
• Strategic foot steps towards Brand Building
• Use of Consumer Perceptions & Insights to create Brand Personality
• Guidelines for brand Positioning
• Role of Advertising in Brand Building
• Brand Hierarchies and Portfolios
• Winning the Brand Battle: How powerful brands face competition?
• Brand Evaluation: Consolidation, Extension, Deletion, Repositioning Brands
• The Future of Branding and latest thinking
• Designing and Implementing Branding Strategies

Who may attend?

We are addressing this MDP for people who want to learn how to build & nurture brands in real world. Such people may already be in the marketing function in fast-moving consumer goods (FMCG), durable products or services. This programme will be of interest to middle level marketing managers whose principal responsibilities lie in managing brands in their portfolio of products. Managers from other functional areas, especially from sales, advertising and commercial activities would also find the programme relevant.

Pedagogy

Apart from explaining variety of Brand Management concepts with several live examples, experience sharing by top level Marketing Practitioners and small group exercises with real life case studies would constitute the central pillar of This MDP.

Programme Director

Prof. Ramanuj Majumdar joined the Marketing Group of IIM Calcutta in 1977 with a first class Bachelor & Master degree in Statistics from ISI Calcutta, after a brief stint of eighteen month in an International Project in IIM Bangalore. He earned his Doctorate (Fellow Title) in Marketing from IIMC. He assumed the position of professor in Marketing at the age of 38 years.

Apart from teaching many popular Marketing courses in PGP, MDP & In-company programmes during his long teaching career, spanning over 34 years, Prof. Majumdar has delivered lectures in leading business schools in USA, Germany, Netherlands and UK on their invitation. He has also visited China, South Korea, Singapore, Italy and Middle East in connection with International Programmes and Conferences.

He has written numerous papers on wide variety of practical Marketing issues. He has the distinction of handling numerous marketing consultancy projects for many blue chip companies and PSUs in India. He is the author of books such as Product Management in India, Consumer Behaviour, Marketing Research, Marketing Strategies, which have assumed popularity in MBA programmes in India and abroad. His forthcoming books are Sales Managements and Strategic Brand Management.

Prof. Majumdar can be contacted by email: ramanuj.majumdar@gmail.com and Cell no. : 9433183823

Apart from Prof. Majumdar, few senior Executives from industry shall share their experience and interact with the participants during the programme.

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700 104, India

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock.

The Session is expected to be over by 2. 00 p.m. on the last day of the Programme. The participants are requested /expected to make their travel plan accordingly.

Programme Fees

INR 50,000/- plus applicable Service Tax for per participant. This would include course material, food, lodging and tea/coffee during the programme.

Discount on the Programme fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Prof. Majumdar can be contacted by email: ramanuj.majumdar@gmail.com and Cell no. : 9433183823

Apart from Prof. Majumdar, few senior Executives from industry shall share their experience and interact with the participants during the programme.

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700 104, India

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock.

The Session is expected to be over by 2. 00 p.m. on the last day of the Programme. The participants are requested /expected to make their travel plan accordingly.

Programme Fees

INR 50,000/- plus applicable Service Tax for per participant. This would include course material, food, lodging and tea/coffee during the programme.

Discount on the Programme fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Green Business Environment and Corporate Sustainability

Prof. Indranil Bose

• Date July 05 – 07, 2013
• Fees Rs. 24000/- (service tax is applicable on the mentioned fees)

Program Details

Why This Program?

The world is waking up to the needs of environmental sustainability. As the push toward socially responsible practices gets stronger every day, ‘green’ has become the new mantra of businesses across the globe. This course focuses on understanding how to operate green businesses so that corporations are able to satisfy the triple bottom line of “planet, people, and profit”. Some of the important constituents of green business include green information technology, green operations, and green marketing that need critical thinking and transformation from the traditional ways of doing business. Innovation is key to overcoming the multiple challenges of the green business environment and to create opportunities that did not exist before. The program draws on current academic research, case studies, and experience reports to identify the key steps that firms need to follow to build up and maintain a green business environment for satisfying the needs of corporate social responsibility, meeting the changing demands of customers, and creating new lines of business for additional revenue streams. “Green to gold” is now an achievable dream; and we will strive to learn how businesses can make that happen.

Program Objectives

The program aims:

• To understand what is carbon footprint and how businesses are striving to reduce their carbon footprint as part of their green strategy
• To appreciate the challenges faced by companies in their effort to build sustainable business practices
• To determine the role played by IT in reducing carbon footprint and also in creating new business opportunities
• To learn the need for conducting green operations in the form of green supply chain management, green logistics, and green procurement
• To examine how innovation plays a crucial role in developing green products of the future and marketing such products to environmentally conscious customers
• To take a cross-disciplinary approach in formulating the best practices for that can run a green business successfully

Program Learning Outcomes

Upon the successful completion of this program, participants should:

• Understand the difficulties of operating a green business environment
• Be able to use IT appropriately and responsively to reduce the carbon footprint of firms and to develop new areas of expertise
• Determine what operational practices need to be followed to enhance corporate social responsibility as well as profitability
• Identify how innovative products need to be designed and marketed to reach the right customer segments and enhance the brand image of the firm
• Demonstrate a thorough understanding of the regulatory and global issues as they relate to practices in green businesses and green design
• Develop an understanding of green business best practices currently being carried out across the globe

Program Pedagogy

This program will consist of lectures, case studies, and team based exercises. The lectures will include conceptual knowledge delivery about the topic, and focus on key definitions, foundations, and challenges faced in different areas of green business management. The lectures will be supplemented with videos, and discussion of current events. This will be followed by discussion on current business practice and issues involved in those practice. To understand the concepts learnt during the lectures better, real-life case studies will be discussed as well. Participants will be prompted to share their knowledge and experience about the particular topic, and come up with meaningful and reasonable decisions to solve the dilemmas faced by the organizations depicted in the case. The decisions will tie up concepts related to technology, business processes, regulation, and consumer needs and help students understand the challenges of green business management.

Program Outline

Day 1:

• Green business strategy
• IT industry and corporate sustainability
• Management and technological opportunities through green IT

Day 2:

• Green operations
• Green supply chain management
• Marketing green products or greenwashing

Day 3:

• Developing innovative green products
• Analyzing the green business environment for firms and identifying best practices

Who could attend this program?

This general format program could be beneficial to all levels of managers in organizations belonging to a variety of industrial sectors. The only requirement for participants would be an understanding of the importance of sustainability in conducting business matters and taking business decisions.

Program Director and Faculty

The program is directed by Prof. Indranil Bose, Full Professor of Management Information Systems at the Indian Institute of Management Calcutta. Presently he acts as Co-ordinator of the MIS Group and Co-ordinator of the Case Research Center at IIM Calcutta. Previously he was a faculty member at the University of Hong Kong, University of Florida, and the University of Texas at Arlington. Dr. Bose has extensive teaching, research, consulting, and case writing experience in the fields of information systems, operations management, and strategic management. His primary areas of teaching and research are in strategic information systems, firm, market, and customer value, cross-disciplinary business analytics, operations strategy, and green business environment. His degrees include BTech (Hons.) from the Indian Institute of Technology, Kharagpur, MS from the University of Iowa, and MS and PhD from Purdue University. He has published more than 90 papers in well-regarded journals and international conferences in the areas of telecommunications, electronic commerce, green business, data mining, and information security. He is also the author of 10 teaching cases published by the Asia Case Research Center (ACRC), The University of Hong Kong. Some of these cases are the top-selling cases of the ACRC and cross-listed with the Harvard Business School Press and the European Case Clearing House. They are often used in courses taught at Harvard University, Kellogg Graduate School of Management, New York University Stern School of Business, Boston Consulting Group, and other leading business schools around the world. His research and teaching has been supported by several grants from the industry as well as academia. Recently, he was nominated by the students of the flagship Full-time MBA program (ranked number one in Asia by The Economist) at the University of Hong Kong for the Outstanding Teacher Award for teaching the core Information Systems course. He is frequently listed in Who’s Who in the World, Who’s Who in Asia, and Who’s Who of Emerging Leaders. Dr. Bose serves on the editorial board of 16 top-tier international journals and is frequently included as a program committee member for major international conferences. Prof. Bose is often invited as keynote, distinguished, and invited speakers at academic and practitioner conferences as well as academic institutions around the world.

The Program may include other speakers from academia and industry.

Program Duration and Timings

The program would be held during July 05 – 07, 2013. Sessions would be held between 10 am to 5 pm on the first two days. Normally the participants would have some preparatory work and assignments in the evenings. On the last day, the program would finish by 2 pm. The participants are advised to make their travel plans accordingly.

Program Venue and Facilities

The Program would be held at Tata Hall, our on-campus self-contained executive education facility. The Institute Campus is situated around 35 kilometers away from the Calcutta Airport and around 20 kilometers from the Howrah Railway Station among sylvan surroundings at the outskirts of Calcutta. Pre-paid taxi facilities are available round the clock from both these locations.

Participants would be provided with air-conditioned single room (with attached bath) accommodation at the Tata Hall, our MDP Centre, with a choice of vegetarian and non-vegetarian food.

Program Fee

Fee of Rs. 24,000/- plus applicable service tax per participant would be charged to cover tuition, residence and course material.
Organizations sending 4 or more participants qualify for a 10% discount.

How to Enroll

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

Further Communication :

In case of any suggestions/comments/clarifications regarding the content and delivery of the program, please get in touch with Prof. Indranil Bose (bose@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

Further Communication :

In case of any suggestions/comments/clarifications regarding the content and delivery of the program, please get in touch with Prof. Indranil Bose (bose@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Programme Synopsis

Title of the Programme: Excellence in Managerial Communication

Names of Programme Directors: Pragyan Rath & Apoorva Bharadwaj

Date: July 10, 2013 to July 12, 2013

Fees: Rs. 25,000 /- (Rupees Twenty Five Thousand) plus applicable Service Tax

Communication is not only about employing good language and its refined usage, but also is about the strategic planning to be undertaken for each and every communication episode keeping in perspective audiences, objectives, context, alternative media of communication and choices of technique and style. We will introduce the concept of communications from a managerial perspective, and will demonstrate the linkage between the strategic role of Communications and the performance of communication skills through various communication enactments in diverse managerial contexts.

Objectives

• To explore effective communication as strategic understanding of audiences, objectives, context, alternative media of communication and choices of technique and style
• To employ persuasive and argumentative skills to sell changes in organisation.
• To adopt communication strategies for prevention and resolution of inter-personal conflicts at work-place.
• To use oratory skills to develop motivation and inspiration.
• To understand the role of media in brand communication.
• To comprehend and practice inter-cultural communication skills so as to function effectively in cross-cultural contexts.
• To draft diverse kinds of business messages (negative, sensitive & persuasive) for effective communication
• To structure and draft business research reports, proposals and plans.

Content

The programme will be woven around the following themes:

• Communication as Strategy rather than just Language
• Persuasive & Argumentative Skills
• Prevention and Resolution of Conflict through Communication
• Public Speaking: Preparing & Delivering Content
• Media-related Communication
• Inter-cultural Communication
• Business Messages
• Business Reports/Proposals/Plans
• Presentations and Feedback (video-recorded)

Pedagogy

Pedagogy involves interactive mix of case studies, experience sharing through discussion, presentations, role plays and reflections. Final presentations will be an attempt to apply all the communication principles discussed in classes. These presentations will be video-recorded and a comprehensive personalized feedback will be given, along with the recorded videos.

Who May Attend?

This programme has been designed for middle level executives in public and private sector industries and, multinational companies, whose job profiles involve engagements in managerial responsibilities.

Programme Director and Faculty

Professor Pragyan Rath is an Assistant Professor in Business Ethics and Communications Group, Indian Institute of Management Calcutta (IIMC). She has done her research work in Visual Representations. She has authored a number of research articles on verbal and visual representations, advertising communication, oratory skills and discourse analysis. She has also authored The “I” and the “Eye”: The Verbal and the Visual in Post-Renaissance Western Aesthetics (Cambridge Scholars Publishing, 2011). She currently teaches Managerial Communication (Oral and Written) and Advanced Analytical Techniques to the post graduates and the executives, Qualitative Research Methodologies (Discourse Analysis) to the Doctoral students, and takes sessions on Leadership Communication.

Professor Apoorva Bharadwaj is an Assistant Professor in Business Ethics & Communication Group, Indian Institute of Management Calcutta (IIMC). She has done her research work in American fiction. She is teaching Managerial Communication and Intercultural Business Communication at IIMC. She has authored a number of research articles and poems for newspapers, national and international journals on language and literature. She has published research papers on intercultural communication, marketing communication and technical communication. Currently, she is writing a book on Ernest Hemingway to be published by Cambridge Scholars Publishing, UK.

For further details of the programme, Prof. Rath may be contacted at pragyan@iimcal.ac.in or Prof. Bharadwaj at apoorva@iimcal.ac.in

Schedule

July 10, 2013 to July 12, 2013

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700104

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock. The Programme will be over by 2.00 p.m. on the last day of the Programme. The participants are requested to make their travel plan accordingly.

Dress Code

Formal wear

Programme Fee

Rs.25, 000/- (Rupees twenty five thousand) plus applicable Service Tax.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Prof. Rath may be contacted at pragyan@iimcal.ac.in or Prof. Bharadwaj at apoorva@iimcal.ac.in

Schedule

July 10, 2013 to July 12, 2013

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700104

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock. The Programme will be over by 2.00 p.m. on the last day of the Programme. The participants are requested to make their travel plan accordingly.

Dress Code

Formal wear

Programme Fee

Rs.25, 000/- (Rupees twenty five thousand) plus applicable Service Tax.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Programme Synopsis

Title of the Programme: Leadership Communication

Names of Programme Directors: Apoorva Bharadwaj & Pragyan Rath

Date: July 15, 2013 to July 17, 2013

Fees: Rs. 25,000 /- (Rupees Twenty Five Thousand) plus applicable Service Tax

Introduction

Leaders enact the herculean task of guiding, motivating, inspiring and transforming people, leading them towards the attainment of organizational goals. Communication is a crucial tool for leadership roles. It is only through communicating vision and mission that leaders can give direction to their organizations. The success stories of many corporations are in essence, the tales of path-breaking leadership. Through this programme an attempt will be made to dissect communications of different leaders to understand the secret of their charismatic communication. It is through communication that leaders can steer change management and introduce revolutionary transformations. The objective of this programme is to propose, plan and implement various communication strategies, employing which one can strengthen one’s profile as a successful leader.

Objectives

• To explore various models of effective leadership communication through the case studies of eminent leaders.
• To comprehend and master the craft of persuasive communication by employing right mix of ethos, logos and pathos for changing the audience mindsets and selling one’s ideas effectively.
• To handle inter-personal conflicts for smooth team functioning for optimum productivity by problem-solving leadership communication.
• To bring creativity in communication by dexterous use of language thereby breaking the monotony of mundane and hackneyed styles of communication that have lost their effect; employing narratives, myths and stories to give one’s message the right zing.
• To use oratory skills to develop motivation and inspiration.
• To develop inclusive communication skills through audience engagement.
• To understand the role of media in brand communication and demonstrate effective leadership in one’s public communication policies.
• To comprehend and practice inter-cultural communication skills so as to lead culturally heterogeneous teams in multi-national environments.

Content

The programme will be woven around the following themes:

• Leadership Communication as Strategy
• Persuasive and Argumentative Skills
• Prevention and Resolution of Conflict through Communication
• Motivation through Public Speaking
• Inclusive Communication: Then and Now
• Brand Promotion and Media Communication
• Inter-cultural Communication
• Presentations and Feedback (video-recorded)

Pedagogy

Pedagogy involves interactive mix of case studies, videos, and experience sharing through discussion, presentations, role plays and reflections. The final exercise will be an assignment demonstrating effective leadership though persuasive communication as an attempt to transform the audience thinking by applying right communication strategies. These leadership speeches will be video-recorded and an exhaustive feedback will be given, along with the recorded videos.

Who May Attend?

This programme has been designed for middle and senior level executives in public and private sector industries and multinational companies, whose job portfolios involve handling leadership responsibilities.

Programme Director and Faculty

Professor Apoorva Bharadwaj is an Assistant Professor in Business Ethics & Communication Group, Indian Institute of Management Calcutta (IIMC). She has done her research work in American fiction. She is teaching Managerial Communication and Intercultural Business Communication at IIMC. She has authored a number of research articles and poems for newspapers, national and international journals on language and literature. She has published research papers on intercultural communication, marketing communication and technical communication. Currently, she is writing a book on Ernest Hemingway to be published by Cambridge Scholars Publishing, UK.

Professor Pragyan Rath is an Assistant Professor in Business Ethics and Communication Group, Indian Institute of Management Calcutta (IIMC). She has done her research work in Visual Representations. She has authored a number of research articles on verbal and visual representations, advertising communication, oratory skills and discourse analysis. She has also authored The “I” and the “Eye”: The Verbal and the Visual in Post-Renaissance Western Aesthetics (Cambridge Scholars Publishing, 2011). She currently teaches Managerial Communication (Oral and Written) and Advanced Analytical Techniques to the post graduates and the executives, Qualitative Research Methodologies (Discourse Analysis) to the Doctoral students, and takes sessions on Leadership Communication.

For further details of the programme, Prof. Bharadwaj may be contacted at apoorva@iimcal.ac.in or Prof. Rath at pragyan@iimcal.ac.in

Schedule

July 15, 2013 to July 17, 2013

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700104

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock. The Programme will be over by 2.00 p.m. on the last day of the Programme. The participants are requested to make their travel plan accordingly.

Dress Code

Formal wear

Programme Fee

Rs.25, 000/- (Rupees twenty five thousand) plus applicable Service Tax.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Prof. Bharadwaj may be contacted at apoorva@iimcal.ac.in or Prof. Rath at pragyan@iimcal.ac.in

Schedule

July 15, 2013 to July 17, 2013

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700104

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock. The Programme will be over by 2.00 p.m. on the last day of the Programme. The participants are requested to make their travel plan accordingly.

Dress Code

Formal wear

Programme Fee

Rs.25, 000/- (Rupees twenty five thousand) plus applicable Service Tax.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Managing Financial Institutions

This course uses a simulation program to teach the core principles of managing a modern day financial institution.The simulation will train participants to make coordinated decisions in setting interest rates on loans and deposits,loan loss reserves, credit quality, investments in government bonds, and developing marketing strategiesand navigate the bank against other banks in a competitive environment. A combination of lectures will familiarize the participant with the major instruments of banking, including repos, government bonds, discount window borrowing and understand the dynamics of asset-liability management and regulatory capital, including the Basel standards.

OBJECTIVES

To provide a practical grounding in the management and operations of a modern day financial intermediary, and to develop strategic decision making skills. To appreciate the operational complexities of a financial intermediary and the importance of coordination when managing interest rate, credit and market risks.

PEDAGOGY

Participate in a web-based banking simulation. As a member of a small executive team, you will take over the management of a financial institution for a period of several years, making relevant and timely decisions to compete effectively against your peers in an uncertain and dynamic economic environment.

In between simulation exercises, lectures will cover the recent developments in asset liability management, interest rate, credit risk, and market risk.

PROGRAM VENUE

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700104

PROGRAM DURATION

July 20-24, 2013

Residential participants may check-in in the evening of July 19, 2013. Check-out must be done by afternoon of July 24, 2013. Participants are request to make their travel plans accordingly.

On the last day, the program will start early and end with presentations by all the teams. The course is limited to 10 teams, of preferably 3 members each.

WHO SHOULD ATTEND

The program is designed for senior managers and middle managers of financial institutions including commercial banks, investment banks, insurance firms, mutual funds, hedge funds, pension funds and related financial institutions.

PROGRAM DIRECTOR

Prof. Rama Seth is a Professor of Finance and Control at the Indian Institute of Management Calcutta. She received her PhD from Columbia University in New York. She has been working in the area of institutions, markets and instruments for 25 years, including over 10 years at the Federal Reserve Bank in New York.

Programme Fee

Rs. 45,000/- plus applicable Service Tax for Residential Participants
Rs. 40,000/- plus applicable Service Tax for Residential Non-Participants.

The Simulation Program will be provided at no additional charge.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Leading and Building Top Management Teams

Program Directors: Prof. B. N. Srivastava & Prof. Chetan Joshi

Date: July 22, 2013 to July 25, 2013

Programme Details:

Top management teams (TMTs) represent a mixture of ambitious and experienced individuals with strong personalities and high achievement orientation. TMTs have a crucial responsibility to chart the future of an organization. TMT members lead the organization from the front. At times, The CEO might face a challenge to manage the team. Leading and building top management teams quintessentially entails CEOs to don several roles – team builder, team leader, team conflict resolver, initiator, heedful inter-relater, and team mentor. The expectation from organizational stakeholders is clearly that TMTs deliver success. This progam will help senior executives experience, understand and simulate the key challenges involved in donning the aforementioned roles and charting success for the top management team.

Programme Focus and Contents:

The programme contents include two specific modules dealing with the theme of team building and leadership skills development.

Module 1:
Understanding Self and Interpersonal Effectiveness
This module will help participants to become aware of their own needs, perceptions and feelings and how the same affects or is affected by others’ needs, perceptions and feelings. Participants thus become aware about the antecedents and consequences of their interpersonal styles. Individual participants will become aware of their primary conflict handling styles, negotiation style and team work styles.

Module 2:
Leadership Potential and Skills
Individual participants will diagnose their leadership styles and why the same is or is not appropriate in different situations. Managers will also learn about when to use which leadership style in decision making situation, how to handle conflict and exercise influence in resolving conflicts, and how to lead face-to-face and virtual teams.

Pedagogy:

A semi-structured approach with a focus on learning by doing will be followed. This will include concept sessions, diagnostic instruments, structured group discussions, management exercises and games, role plays, and case study analyses.

Programme Faculty:

Prof. Chetan Joshi is a faculty member in the Behavioural Science Group of IIM Calcutta where he teaches courses and conducts training programmes on Inter-personal Skills, Leadership and Team Building. His award winning behavioral science research has been presented at international conferences such as the Administrative Sciences Association of Canada, Society for Industrial and Organizational Psychology, International Congress of Psychology and the Academy of Management. He has developed simulations and exercises which have been showcased at the annual conferences of the OBTS Teaching Society for Management Educators. His co-authored case study and teaching notes are available from Harvard Business School Publishing.

Prof. B.N. Srivastava is a senior faculty member of IIMC in the Behavioural Science Group. He has been conducting management development programmes for managers dealing with issues of leadership, team building, resolving conflicts, negotiating skills, managing strategic alliances & joint ventures for over three decades. He has thrice co-directed IIMC’s prestigious Advanced Management Programmes for top managers and other company sponsored top level leadership development courses which included leading teams for international study vists across continents. He has published many papers in journals , viz. Applied Psychology: An International Review, Asia Pacific Journal of Management, International Journal of International Relations, International Journal of Management Concepts, Journal of Social Psychology, Psychologia, among others, chapters in international books and proceedings of international conferences on topics dealing with leadershi, control and influence, leadership and attribution theory, conflict managent, negotiation, international alliances and cross-cultural management. He is an active trainer and a consultant for a number of large public and private sector companies in India. He has co-authored a book on International Management: Concepts and Cases, 1997, which received The Escorts Award for the Best Management Book of the year.

Prof. Dilip K. Lahiri has over 50 years of experience as Behavioural Science teacher, trainer, researcher and consultant. After serving as Professor of Behavioural Science at IIMC for nearly thirty years, he served as Professor at Academy of Management Excellence at Chennai and as Emeritus Professor at T.A. Pai Management Institute, Manipal. He also worked for two years at ICI Ltd as full-time Internal OD Consultant as well as for about a year at Tata Management Training Centre, Pune. As the Founder Dean of Indian Society for Applied Behavioural Science,he is recognized for his contribution for promoying behavioural science based research and training in Indian organizations. He has published early research papers in top journals and thereafter has been more known for his skill range and depth for training and consulting activities for all types of organizations.

Who may participate?

The programme as such is useful for all managers with at least 5 - 7 years of experience, irrespective of their functions and business involvement - be it in the private/public sector organizations, multinational companies, government organizations or non-governmental organizations. We believe that an organization will get an optimum return from this programme by sponsoring a team of 4-5 managers who have responsibility for managing a department, division, business group, or the entire organization.

When, Where and How Long?

July 22 – 25, 2013

Tata Hall, CMDP Complex, (IIMC Joka campus)
Indian Institute of Management Calcutta,
Diamond Harbour Road, Joka Post Office
Kolkata 700 104
Tel: 91+ 33 - 24679189/8301-04 Ext. 336/134
Fax: 91 + 33 – 2467 7851/8307

The first session will begin at 9.00 hours on July 22, 2013 and the programmed will close on July 25, 2013 at 1.30 pm. Every day sessions will continue till late evenings and so participants are advised not to have any other late evening appointments or official business.

Residential participants are expected to check in at the Tata Hall, IIMC campus anytime after the afternoon of July 21, 2013 or in the morning of July 22, 2013 before registration at 8.45 a.m. Tata Hall will be booked for residential participants under the Conference Plan from the evening of July 21, 2013 to the afternoon of July 25, 2013. After the programme concludes, participants should plan for two hours travel time to the
airport (1 hour and 15 minutes to Howrah/Sealdah train stations) from IIM Calcutta Campus.

Course Fee:

Rs. 50,000/- for residential participant plus Service tax as applicable on the fees

Organisations are entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in) or Prof. Chetan Joshi (Mobile: 9432013296; Email: chetan@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in) or Prof. Chetan Joshi (Mobile: 9432013296; Email: chetan@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Marketing to the Rural and Bottom of Pyramid (BOP) Markets

Program Directors: Prof. Ramendra Singh & Prof Prashant Mishra

Duration: 3 days [July 25-27, 2013]

Introduction:

A huge invisible market opportunity exists in the emerging economies of the world in form of the markets of poor or the Bottom of Pyramid market as Professor C.K.Prahalad called them. Globally, it is a market or five billion people worldwide who live on less than $2 a day – a huge opportunity for any business. The economic growth in emerging economies of the world, particularly India, in the last two decades has boosted consumption levels and has thrown open many business opportunities in this market. The McKinsey Global Institute (Ablett et al. 2007, p.79) report forecasts that in the next twenty years, India’s BoP market will be larger than total consumer markets in countries such as South Korea or Canada today.

The dominant business logic has so far ignored this huge market for poor in rural or BOP markets, as it required dealing with many challenges such as, low-income levels, absence of basic marketing infrastructure, subsistence living, irregular income and demand patterns, high social stratification, lack of social mobility, and traditional value orientation. When companies figure out how to serve the BoP markets profitably, the poor stand to gain from their inclusion in the mainstream and the companies stand to gain these vast untapped markets.

This MDP focuses on the issues related to marketing strategy for the BOP and rural markets. The topics include challenging the dominant business logic; Co-creating value at the BOP, and rural markets; Working with low-income producers, entrepreneurs, NGOs; Marketing strategies for selling to the poor. Marketing research at the BOP and rural markets.

Session Plan:

• Marketing to BOP and Rural Markets
• Overview of BOP & Rural Markets in India
• Understanding BOP and Rural Consumers
• Adapting Marketing Mix for the BOP & Rural Markets
• Marketing Research in BOP & Rural Markets
• Fortune at the Bottom of the Pyramid and Rural India– Designing and implementing an integrated marketing strategy

Target Participants:

Managers seeking access to the BOP and Rural markets. The programme is specially aimed towards marketing managers, category heads, brand managers, sales managers, and CMOs from small, medium, as well as large organizations.

Pedagogy:

A judicious mix of lectures, class-discussions, research, cases, videos, and exercises will be used for the MDP.

Profile of Programme Directors:

Dr Prashant Mishra is presently Associate Professor in Marketing Area. He was earlier Chairperson of Post Graduate Programme at IIMC and has also been Coordinator of Marketing Area. Recipient of the Association of Management Schools (AIMS) Best Case Writing Award for the year 1999, he has been involved in designing and delivering several unit-based management development programs for various manufacturing and service organizations. His current research interests are Customer Focus, Consumer Psychology; Retail chain processes; Product and Brand management; Services Environment and Ways to Improve Marketing Effectiveness. Dr. Prashant’s recent training / consulting assignments are with various organisations including Tata Metalliks Limited, Power Grid Corporation; Bajaj Auto Limited, Deutche Bank; Standard Chartered Bank; AMUL; Baxter Pharma, Indian Railway, Johnson and Johnson Medical India; SBI Life Insurance Corporation; Bharat Petroleum Corporation Limited; Vodafone Essar; Balasore Alloys Limited; Bank of India; United Bank of India; State Bank of India; State Bank of Patiala; Indian Oil Corporation; Cognizant Technology Solutions; and Tata Management Training Center to name a few. Besides these Dr. Prashant also offers various management development programs (under the banner of IIMC Center for Management Development Programs) on area such as Building Customer Oriented Organizations, Marketing Skills for high performance; Managing Retailing for Superior Performance; Marketing of Services and Marketing Skills program for Entrepreneurs and small businesses, which are well attended by participants from different organizations across the country.

Prof. Ramendra Singh is an Assistant Professor of Marketing at IIM Calcutta. He is a Fellow of IIM Ahmedabad, MBA from XLRI Jamshedpur, and B.Tech from IIT-BHU. His research has been published in reputed international journals such as Industrial Marketing Management, Marketing Intelligence & Planning, Journal of Business and Industrial Marketing, and Asia Pacific Journal of Marketing and Logistics. He has worked for six years in sales and marketing positions in several companies such as Indian Oil Corporation in Marketing Division, Exxon Mobil managing its auto-lubricants distribution network, SRF Limited as Product Manager, and later in ICICI Bank as business development manager at the corporate office. He has also undertaken consulting projects for pharmaceutical companies including Lupin, and Jubilant Organosys. One of his latest interests is in teaching & research in sales management, and marketing to bottom-of-pyramid.

Several other faculties from IIM Calcutta, and outside experts would also conduct the sessions.

Dates for the MDP:

July 25-27, 2013.

The participants can check in at Tata Hall from the evening of July 24, 2013. Sessions would be held between 9:30 A.M. to 5:30 P.M. on the first two days. On the last day, the programme would finish by 2:00 P.M. The participants are advised to make their travel plans accordingly.

Programme Venue and Facilities

The Programme would be held at Tata Hall, our on-campus self-contained executive education facility. The Institute Campus is situated around 35 kilometres away from the Calcutta Airport and around 20 kilometres from the Howrah Railway Station among sylvan surroundings at the outskirts of Calcutta. Pre-paid taxi facilities are available round the clock from both these locations. Participants would be provided with air-conditioned single room (with attached bath) accommodation at the Tata Hall, our MDP Centre, with a choice of vegetarian and non-vegetarian food.

Programme Fees

Rs. 30,000/- (Rupees thirty thousand ) plus applicable Service Tax.

Discount on the Programme fees:

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for a particular MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Interpersonal Effectiveness and Leadership Excellence

Program Directors: Prof. Chetan Joshi & Prof. B. N. Srivastava

Date: July 29, 2013 to August 2, 2013

Fees: Rs. 50,000/- for residential participant (Service tax is applicable on the above mentioned fees)

Rs. 44,000/- for non-residential participant (Service tax is applicable on the above mentioned fees)

Programme Details:

Leadership is the process of interpersonal influence over the activities of team members towards the achievement of organizational goals in a given situation. In contemporary organizational life, managers must need to work effectively with peers, supervisors and subordinates. Understanding self and influencing others forms an integral part of this endeavor. This progamme will help you understand self and develop your team building as well as leadership skills.

Programme Focus and Content:

The programme content includes two specific modules dealing with the theme of interpersonal effectiveness and leadership skill development.

Module 1: Understanding Self and Interpersonal Effectiveness
This module will help participants to become aware of their own needs, perceptions and feelings and how the same affects or is affected by others’ needs, perceptions and feelings. Participants thus become aware about the antecedents and consequences of their interpersonal styles. Individual participants will become aware of their primary conflict handling styles, negotiation style and team work styles.

Module 2: Building Leadership Potential and Skills
Individual participants will diagnose their leadership styles and why the same is or is not appropriate in different situations. Managers will also learn about when to use which leadership style in decision making situation, how to handle conflict and exercise influence in resolving conflicts, and how to lead face-to-face and virtual teams.

Pedagogy:

A semi-structured approach with a focus on learning by doing will be followed. This will include concept sessions. diagnostic instruments, unstructured and structured group discussions, management games, role plays, and case study analyses.

Programme Faculty:

Prof. Chetan Joshi is a faculty member in the Behavioural Science Group of IIM Calcutta where he teaches courses and conducts training programmes on Inter-personal Skills, Leadership and Team Building. His award winning behavioral science research has been presented at international conferences such as the Administrative Sciences Association of Canada, Society for Industrial and Organizational Psychology, International Congress of Psychology and the Academy of Management. He has developed simulations and exercises which have been showcased at the annual conferences of the OBTS Teaching Society for Management Educators. His co-authored case study and teaching notes are available from Harvard Business School Publishing.

Prof. B.N. Srivastava has been conducting management development programmes for Indian managers dealing with issues of leadership, team building, conflict resolution, identity, roles and interpersonal development, negotiation skills, managing strategic alliances and joint ventures for quite a number of years. He is a senior faculty member of IIMC in the Behavioural Science Group. He has published many papers on psychological, social psychological, organizational behaviour and international management topics in national and international journals and conferences. He is an active trainer and a consultant for a number of large public and private sector companies in India. He has co-authored a book on International Management: Concepts and Cases, 1997, which received The Escorts Award for the Best Management Book of the year.

Prof. Dilip K. Lahiri has over 49 years of experience as Behavioural Science teacher, trainer, researcher and consultant. After serving as Professor of Behavioural Science at IIMC for nearly thirty years, he served as Professor at Academy of Management Excellence at Chennai and Emeritus Professor at T.A. Pai Management Institute, Manipal. He also worked for two years at ICI Ltd as full-time Internal OD Consultant as well as for about a year at Tata Management Training Centre, Pune. He is the Founder Dean of Indian Society for Applied Behavioural Science.

Who may participate?

The programme as such is useful for all managers with at least 2 - 7 years of experience, irrespective of their functions, hierarchical position and business involvement - be it in the private/public sector organizations, multinational companies, government organizations or non-governmental organizations. We believe that an organization will get an optimum return from this programme by sponsoring a team of 2 - 4 managers who have responsibility for managing a department, division, business group, or the entire organization.

When, Where and How Long?

July 29, 2013 to August 2, 2013

Tata Hall, CMDP Complex, (IIMC Joka campus)
Indian Institute of Management Calcutta,
Diamond Harbour Road, Joka Post Office
Kolkata 700 104
Tel: 91+ 33 - 24679189/8301-04 Ext. 336/134
Fax: 91 + 33 – 2467 7851/8307

The first session will begin at 9.00 hours on July 29, 2013. Residential participants are expected to check in at the Tata Hall within our institute campus 4 pm or later on July 28, 2013 or in the morning of July 29, 2013 before registration at 8.45 a.m. Tata Hall will be booked for residential participants under the Conference Plan from the evening of July 28, 2013 to the afternoon of August 2, 2013. The programme will conclude at 1.30 pm on August 2, 2013. After the programme concludes, participants should plan for two hours travel time to the airport (1 hour and 15 minutes to Howrah/Sealdah train stations) from IIM Calcutta Campus and then about 1 hour for check-in/security check procedures inside the airport. So, participants are expected to make their travel plans accordingly.

Transport arrangements: Participants will have to make their own arrangement for travel from and to the airport/train station in Kolkata.

Course Fee:

The programme fee for each residential participant is Rs.50,000/- plus applicable Service Tax. The fee for residential participant covers tuition, board and lodging (single occupancy) under conference plan, and course materials.

The programme fee for each non-residential participant is Rs.44, 000/- plus applicable Service Tax. The fee of non-residential participant covers tuition, breakfast, mid-morning and mid-evening tea and lunch, and course materials.

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

In case of any clarifications regarding the programme, please get in touch with Prof. Chetan Joshi (Mobile: 9432013296; Email: chetan@iimcal.ac.in) or Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

In case of any clarifications regarding the programme, please get in touch with Prof. Chetan Joshi (Mobile: 9432013296; Email: chetan@iimcal.ac.in) or Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Why This Programme?

The challenge of drawing best of performance from their teams is quintessentially a fundamental managerial challenge in any organization. The challenge is multidimensional with need to put in place processes which can enhance team capabilities and motivate individuals to put in their best efforts. The often conflicting roles managers have to play as a judge, as a coach, as a mentor, or as a facilitator, requires them to be equipped with understanding and skills underpinning these roles. There is further challenge of being simultaneously calibrated to the organizational performance needs at the macro level and sensitive to the individual employee performance issues at micro level.

This program aims to equip managers with knowledge and skills essential to fulfill varied roles as performance evaluator, judge, coach, performance counselor, and a team builder. The program aims to make participants understand and handle performance issues at individual and team levels and place them in the context of organization’s objectives.

Programme Objectives

The programme has the following three broad objectives:

• Develop a critical appreciation of concepts related to performance management at organizational, team and individual level.
• Help the participants develop and practice the skills related to appraisal, reward, and developmental processes.
• Help the participants gain insights to enhance their team performance.

Key Topics

• Organizational Context of performance management
• Performance Management Systems: purpose, criteria, scales
• Performance Management Processes: goal setting, appraisals, normalization, and communication.
• Competency based PMS
• Rewarding performance
• 360 degree feedback processes
• Performance counseling skill development
• Coaching styles and skill development
• Team building and performance – understanding group processes
• Team building and performance- leveraging team diversity
• Strategy execution and performance management systems : balanced score card

Programme Methodology

The programme would consist of a mix of personal assessments; individual and group exercises; concept sessions; case discussions; and personal explorations.

Programme Eligibility

The programme is aimed at managers at various levels in the organization and from various functional areas who wish to improve their understanding of performance management and who also wish to learn the skills related to managing their own and their team’s performance better. We are aiming to get managers from a variety of backgrounds to juxtapose multiple and diverse viewpoints in the group. A high degree of willingness to work with oneself is desirable.

Programme Fees

Rs. 40,000/- (Rupees Forty Thousand only) plus applicable Service Tax.

Discount on the Programme fees:

An organization is entitled to get a discount @ 10% on the Programme fees provided that it nominates at least four participants for a particular MDP.

Programme Dates

August 5 – 8, 2013. The classes would run for whole day on the first three days. The participants would have group work and preparatory reading in the evenings. On the last day, the program would end after lunch.

Venue

The participants will be provided single occupancy air conditioned board and lodging facility at Tata Hall inside the IIMC campus. The classes will be held in Tata Hall.

Programme Directors

Prof. Vidyanand Jha and Prof. Amit Dhiman

Vidyanand Jha, Professor, Behavioral Sciences Group, has been teaching courses on Organizational Behaviour, Organization Theory, Management of Organizational Change, Knowledge management; and Management of Creativity and Innovation at IIM Calcutta since 1997. He has a Ph.D. in management from IIM Ahmedabad and a PG Diploma in Rural Management from Institute of Rural Management Anand. He started this programme at IIM Calcutta in 2005.

Amit Dhiman, Associate Professor in the Human resource Management Group, has been teaching courses on Performance Management, Talent Management, Strategic Human Resource Management, and Human Resource Management in Services since 2008 at IIMC. In above areas and others, he has publications in acclaimed national and international journals, and presentations in prestigious international conferences like Academy of Management. He has got training in various pedagogies at prestigious institutions including Harvard Business School. He holds a Ph. D. in Human Resource Management from Indian Institute of Management, Ahmedabad, with thesis focusing on performance management in Indian Organizations. He also holds a Masters degree in Human Resource Management and BE degree in Mechanical Engineering. He has worked for more than seven years in industry in private sector, mainly in Human Resource Management and Organizational Development functions.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

About the Programme:

The Indian Institute of Management Calcutta is proud to announce its flagship Advanced Management Programme (AMP) for the year 2013 designed for top executives and decision makers of both the public and private sectors. This programme has been offered for more than four decades. The Advanced Management Programme 2013 provides an opportunity for experienced managers to develop the perspectives and skills necessary for managing organizations effectively in a rapidly changing global environment.
The Programme has been designed in the context of increasing global competition which creates new pressures on organizations. The emerging business environment poses both formidable risks as well as exciting opportunities and senior executives need to develop and implement a clear vision of the organization’s future. To be effective leaders, they need to develop perspectives and skills in diverse functional areas of management in the light of global trends which are shaping corporate strategy today.
AMP 2013 is designed with these new challenges in mind. This Programme will help senior executives to:

• Acquire a wider perspective of the multidimensional context for doing business;
• Create a strategic vision that would enable them to develop structured responses to an unpredictable and dynamic technological and business environment;
• Analyze emerging opportunities, available resources and the effectiveness of organizational structures, systems and processes;
• Formulate and implement corporate policies to gain competitive advantage.

AMP 2013 will be in two modules. Nominations can be sent either for both the Modules or for only the first Module (Module – I).

Module – I: Two week On-Campus Programme

Venue: Tata Hall, IIM Calcutta Joka, Diamond Harbour Road, Kolkata – 700 104 Duration: August 5 – 17, 2013.

Programme Design: Module – I

• Business and Technological
• Environment
• Strategic Management
• Organization Issues
• Management Functions

An indicative list of topics to be covered in the Module – I is as follows:

Business and Technological Environment: Factors influencing the Technological, Economic, Political, Social, Legal, and Financial Environments; and their impact on Organizational Performance; Issues in Corporate Governance.

Strategic Management: Global Competition, Corporate Strategy, Strategic Alliances, Mergers & Acquisitions, and Corporate Restructuring. Technology Strategy & Management; Knowledge Management; and Strategy Execution.

Organization Issues: Organization Structure and Design, Management of Change, Leadership, Conflict Management, and Negotiation Strategies.

Management Functions: Functional strategies in the areas of Finance, Marketing, Projects, Operations, and Human Resources; Information Technologies and Decision Support Systems; Issues in Integration of Functional Strategies. A blend of lectures by the Institute’s Faculty and eminent speakers from industry and Government, Case Studies, Discussions, Management Games and Group Work will be used to achieve the learning objectives.

Programme Directors:

Dr. Ambuj Mahanti, D.Sc., is a professor at the MIS Group in IIM Calcutta for about three decades. He has been a UN Fellow on number of occasions and taught several years in the University of Maryland at College Park, USA. He has published widely in noted international journals and guided numerous theses on management and technology. He has also widely consulted and conducted many high-level training programmes. He has served as the Dean (planning and administration) at IIM Calcutta. His current interests include heuristics, business intelligence, cloud computing, social networking and ontology based compliance systems.

Dr. V.K. Unni is an Associate Professor in the Public Policy and Management Group has been teaching courses on Legal & Regulatory Environment of Business, Capital and Forex Market Regulations, Contract Management, M&A Regulations at IIM Calcutta since 2009, to doctoral/post graduate students and to a large number of working executives. He has a Ph.D. in Law and was awarded the Max Planck India Fellowship by the Max Planck Society Germany in 2008. He is also an alumnus of the prestigious International Leadership Program established by the U.S Department of State. He has been consulted on various professional assignments by IIT Bombay, IIT Kharagpur, Columbia Earth Institute etc.

Programme Venue and Timings:

Module-I would be held at Tata Hall, the on-campus self-contained executive education facility of IIM Calcutta. The Institute Campus is around 35 kilometres away from the Calcutta Airport and around 20 kilometres away from the Howrah Railway Station among sylvan surroundings at the outskirts of Calcutta. Pre-paid taxi facilities are available round the clock from both these locations.

Participants would be provided with a private air-conditioned single room accommodation having attached bath at the Tata Hall, with a choice of vegetarian and non-vegetarian food.

The participants should report at Tata Hall, IIM Calcutta by the evening of 4th August, 2013. The programme will commence at 9.30 a.m. on 5th August, 2013. Normally, sessions would be held Monday to Saturday between 9:30 a.m. to 5:30 p.m. The participants would have some preparatory work, demos, tutorials and project assignments in the evenings. Participants will checkout on Sunday morning, August 18th, 2013.

Module – II: Foreign Study Visit to Northern Europe

Belgium    Netherlands    Germany    Denmark    Norway    Sweden    Finland

This Module is designed as an 18 day study tour abroad with the purpose of familiarizing participants with the corporate culture and management practices of some successful organizations in seven leading northern European countries namely Belgium, Netherlands, Germany, Denmark, Norway, Sweden, and Finland. This visit would firstly provide an opportunity to understand business environment and national culture of these countries. It would also acquaint them with effective corporate practices and innovations of the select organizations in these countries. Participants would learn through facility/plant visits, meetings and interactions with government functionaries, trade associations and business organizations. They would also learn from structured reflective exercises on the complete trip.

A tentative schedule for this Foreign Study Tour is given below:

Start Date:               Wednesday, October 23, 2013 (ex-Delhi or ex-Mumbai)

Countries to Visit:    Belgium (2 days), Netherlands (2 days,) Germany (4 days), Denmark (3 days), Norway(2 days),
                                Sweden (3 days) and Finland (2 days)

End Date:                 Sunday, November 10, 2013 (arrive Delhi)

This schedule is subject to change based on travel timings and availability of foreign counterparts for interactions.

Note: In case of excess participants this study tour may be conducted in two separate batches. For the second batch this tour of 18 days will begin on Wednesday, November 20th, 2013 for the select Asian countries namely, Russia (4 days), China (7 days), South Korea (3 days), and Japan (4 days).

Participants:

The Programme is designed for top level executives and decision makers of both public and private sector enterprises who assume or likely to assume corporate/board level responsibilities. In the recent past, participants came from a variety of organizations;

• These included government organizations like Ministry of Home Affairs, Government of India; Ordnance Factory Board, Army Training Command, Central Institute of Freshwater Aquaculture, Reserve Bank of India etc.
• Large number of participants came from PSUs like HPCL, BPCL, Indian Oil Corp. Ltd., SAIL, NMDC Ltd., NTPC Ltd., Bharat Dynamics Ltd., Shipping Corporation of India Ltd., Chennai Petroleum Corp., etc.
• Some of the private sector organizations which sent participants included Punjab Forging & Casting Pvt. Ltd., GE Capital TFS Ltd., Velosi Certification, Bluest Mettle Solutions Pvt. Ltd., You Telecom, Premier Shield, eRev Max Technology Pvt. Ltd., NIIT Technologies Ltd., GCL Technologies, CGE, Gujarat
  Gas Company, GM Pens, Ajuba Solutions India Ltd., Tata Refractories Ltd., Finadvice, Metaljunction Services Ltd., Balasore Alloys Ltd., Suzlon Energy Ltd., IGSEC John Thompson, Hi Commands Tech India Ltd., Astra Zeneca Pharma India Ltd., Semb Ramky Environmental Management Pvt. Ltd., Chanda
  Shree, Reliance Capital Asset Management Ltd., Mission of Mercy Hospital & Research Centre, Four Seasons Hotel, Octaware Technologies Pvt. Ltd. etc.
• Some of the co-operatives and Non Governmental Organizations which sent participants included Malabar Regional Co-op Milk Producers Union Ltd., Naandi Foundation, etc.
• In addition, we have also had some self-sponsored participants, usually entrepreneurs.
• We also had nominations from many foreign participants from organizations such as United Leasing, Bangladesh, Coats Bangladesh, Houay Ho Power Company Ltd., Laos, UST Technology Pvt. Ltd., Singapore, etc.

In terms of industry, the participants came from different sectors including energy, metal, information technology, manufacturing, pharmaceuticals, education, defence and services etc.

Programme Fee per Participant:

Module – I: Rs. 2, 25,000/- inclusive of applicable service tax.

Modules – I & II: Rs. 5, 15,000/- inclusive of applicable service tax.

This fee includes: (a) Economy class round trip air fare (Departure ex-Delhi or ex-Mumbai), (b) Visa Fees, (c) Medical Insurance, (d) Other organizational expenses related to arranging the study visit abroad, and (e) Airport tax.

However, this does not include: (i) Per Diem foreign exchange allowance for various expenses including board & lodging, (ii) Any local transport expenses in India and abroad, and (iii) Charges of interpreters, if any.

The Institute is exempted from payment of income tax.

The foreign participants can pay in Indian Rupees or equivalent US $.

Special Documents Required for Foreign Travel:

Participants of Module – II should bring with them their : (a) Passport (valid at least up to 31st March, 2014), (b) 4 copies of white background colour photographs of 35 mm x 45 mm size with 70 to 80% face, (c) One ‘No Objection Certificate’, in original, from their employers indicating that their organization will bear all expenses of participants abroad, (d) Photocopies of last 3 years’ Income Tax Returns, (e) Photocopies of last 6 months’ salary slips, and (f) Photocopy of one Bank Statement for last 6 months with signature and stamp from that bank.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address before Monday, July 22nd, 2013.

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: headcmdp@iimcal.ac.in, Website: www.iimcal.ac.in

Seats are limited and would be offered on a first come first serve basis.

For any nomination related queries regarding this programme, kindly write to SAO – CMDP with a copy marked to the programme secretary, Mr. Dibyendu Das (Cell: +91 9433067188; email: dibyendu@iimcal.ac.in) In case of any suggestions/comments/clarifications regarding the content and methodology of the programme, please get in touch with Prof. Ambuj Mahanti (Cell: +919874583438; email: am@iimcal.ac.in) and Prof. V. K. Unni (Cell: +919831036920 email: unniv@iimcal.ac.in).

Click below to download.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address before Monday, July 22nd, 2013.

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: headcmdp@iimcal.ac.in, Website: www.iimcal.ac.in

Seats are limited and would be offered on a first come first serve basis.

For any nomination related queries regarding this programme, kindly write to SAO – CMDP with a copy marked to the programme secretary, Mr. Dibyendu Das (Cell: +91 9433067188; email: dibyendu@iimcal.ac.in) In case of any suggestions/comments/clarifications regarding the content and methodology of the programme, please get in touch with Prof. Ambuj Mahanti (Cell: +919874583438; email: am@iimcal.ac.in) and Prof. V. K. Unni (Cell: +919831036920 email: unniv@iimcal.ac.in).

Click below to download.

Enrol NOW for this program

Business Logistics

Prof. Raktim Pal and Prof. Indranil Bose

• Date: August 09 (Friday) - August 11 (Sunday)
• Fees: Rs. 24000/- (service tax is applicable on the mentioned fees)

Why This Program?

Getting the right product/service in the right amount in the right time is the key to success for most of the business organizations in the 21st century. Business logistics deals with this important aspect of organizations’ operations involving coordinated management of activities to ensure flow of raw materials, in-process inventory, finished goods, and information between the entities which provide them and the entities which need them in a timely and cost-effective fashion. Thus, logistics is important to companies in most of the industry segments.

According to a 2012 KPMG report, India spends 13% of its GDP on logistics. While the logistics industry in India is significant in size, inefficiencies due to poor infrastructure, diverse geographic conditions, complex tax and regulatory policies, fragmented structure of stakeholders, and other constraints continue to be a critical factor. However, the industry is poised to make improvements and grow further with mounting competitive pressure of rapidly growing economy, increasing public and private investments in infrastructure, upward trend of logistics outsourcing, and ongoing changes in regulations. Thus, there is tremendous growth potential for logistics professionals in India. Also, organizations can significantly save operational costs and enhance customer service by implementing the right logistical processes in the right time.

The program draws on cutting-edge academic research, recent industry reports and case studies, and current industry practices to identify the key logistical issues that organizations need to address for improving their bottom lines. The program is designed to cover fundamental principles of business logistics with an emphasis on managerial perspectives. While best practices from global logistics industry will be presented, impending issues in the Indian context will be discussed interactively.

Program Objectives

The program aims at helping the participants:

• To have a broad understanding of the role of logistics in a business
• To have a better comprehension of various key components of business logistics and how they influence profitability of organizations
• To enhance analytical and problem solving skills in addressing logistical issues
• To have a better appreciation of interdependencies between the logistical processes and other business functions in an organization
• To familiarize with the recent trends in the industry and to get exposure to best practices
• To have a broad understanding of the value drivers in business logistics

Program Learning Outcomes

Upon the successful completion of this program, the participants should be able to:

• Understand the challenges of managing logistical functions in a business
• Take transportation and distribution decisions more objectively and to develop deeper expertise in this area
• Determine which industry best practices need to be followed to enhance responsiveness as well as profitability from logistics related operations
• Identify how logistics products/services need to be designed and aligned well with the corporate strategies of the organization
• Demonstrate a thorough understanding of various components of business logistics and how they play key role in managing domestic/global supply chain

Key Topics

Business Logistics – Introduction, Importance, Evolution
Logistics Strategy and Planning
Logistics Product – Characteristics, Packaging, Pricing
Logistics Service – Order Cycle, Service Level, Contingencies
Logistics Information Systems
Transportation Strategy – Mode Selection, Routing and Scheduling
Inventory Strategy – Storage and Handling, Inventory Policy, Purchasing and Supply Scheduling
Location Strategy – Location Decisions, Network Planning
Logistics Quality and Control
Special Topics (tentative) – Reverse Logistics, Logistics in Retail

Pedagogy

A mix of traditional lecture with real life examples, small group exercises with contemporary case studies, and interactive discussion of topics will be used to introduce the basic principles, important concepts, and best practices in business logistics.

Program Director and Faculty

The program will be jointly taught by Prof. Raktim Pal and Prof. Indranil Bose. Prof. Bose will serve as the program director.

Raktim Pal is an Associate Professor of Operations and Supply Chain Management at the College of Business, James Madison University, USA. Prior to joining James Madison University he worked for several years in the consulting wing of a premier multi-national corporation specializing in providing logistics and supply chain management solutions. In his client-facing role he was involved in a number of projects with well-known organizations including Frito-Lay, Infineon/Siemens Semiconductor, North American Logistics, Cemex, Whirlpool, and Gap. In those projects he played key role in designing and delivering supply chain planning and business process optimization solutions to achieve operational efficiency and cost savings. He has a Ph.D. and two M.S. degrees - all from Purdue University. He holds a B. Tech. (Hons.) degree from the Indian Institute of Technology, Kharagpur. His research interests are in the areas supply chain management & logistics, project management & IS/OM interfaces, transportation systems modeling & analysis, and applied operations research. His papers have appeared in a number renowned journals including European Journal of Operational Research (EJOR), International Journal of Production Research (IJPR), International Journal of Production Economics (IJPE), Computers & Operations Research (C&OR), Communications of the ACM (CACM), Information & Management (I&M), and Decision Support Systems (DSS). He serves on the editorial board of International Journal of Applied Decision Sciences. Currently, he is serving as the Treasurer of the College of Humanitarian Operations and Crisis Management (HOCM) of Production and Operations Management Society (POMS). He is listed in Marquis Who’s Who in America, Marquis Who’s Who of Emerging Leaders, and America’s Registry of Outstanding Professionals. He is a member of Decision Sciences Institute (DSI), Production and Operations Management Society (POMS), and Institute for Operations Research and the Management Sciences (INFORMS).

Indranil Bose is Full Professor of Management Information Systems at the Indian Institute of Management Calcutta. Presently he acts as Co-ordinator of the MIS Group and Co-ordinator of the Case Research Center at IIM Calcutta. Previously he was a faculty member at the University of Hong Kong, University of Florida, and the University of Texas at Arlington. Dr. Bose has extensive teaching, research, consulting, and case writing experience in the fields of information systems, operations management, and strategic management. His primary areas of teaching and research are in strategic information systems, firm, market, and customer value, cross-disciplinary business analytics, operations strategy, and green business environment. His degrees include BTech (Hons.) from the Indian Institute of Technology, Kharagpur, MS from the University of Iowa, and MS and PhD from Purdue University. He has published more than 90 papers in well-regarded journals and international conferences in the areas of telecommunications, electronic commerce, green business, data mining, and information security. He is also the author of 10 teaching cases published by the Asia Case Research Center (ACRC), The University of Hong Kong. Some of these cases are the top-selling cases of the ACRC and cross-listed with the Harvard Business School Press and the European Case Clearing House. They are often used in courses taught at Harvard University, Kellogg Graduate School of Management, New York University Stern School of Business, Boston Consulting Group, and other leading business schools around the world. His research and teaching has been supported by several grants from the industry as well as academia. Recently, he was nominated by the students of the flagship Full-time MBA program (ranked number one in Asia by The Economist) at the University of Hong Kong for the Outstanding Teacher Award for teaching the core Information Systems course. He is frequently listed in Who’s Who in the World, Who’s Who in Asia, and Who’s Who of Emerging Leaders. Dr. Bose serves on the editorial board of 16 top-tier international journals and is frequently included as a program committee member for major international conferences. Prof. Bose is often invited as keynote, distinguished, and invited speakers at academic and practitioner conferences as well as academic institutions around the world.

Who Could Attend the Program?

This program is intended for people who like to have a broad understanding of how logistics plays a key role in business operations and/or enhance their knowledge in the field further. While the program may be of particular interest to senior and mid-level management executives dealing with materials management, production, sales (distribution), and logistics functions, executives with other primary responsibilities may attend to receive value-added exposure to this important field. The participants may come from a wide array of backgrounds as logistics has a critical role in majority of the industry sectors.

Program Duration and Timings

The program would be held for 3 days during August 09 – 11, 2013. Sessions would be held between 10 AM to 5 PM on the first 2 days. Normally the participants would have some preparatory work and assignments in the evenings. On the last (3rd) day, the program would finish by 2 PM. The participants are advised to make their travel plans accordingly.

Program Venue and Facilities

The Program would be held at Tata Hall, our on-campus self-contained executive education facility. The Institute Campus is situated around 35 kilometers away from the Calcutta Airport and around 20 kilometers from the Howrah Railway Station among sylvan surroundings at the outskirts of Calcutta. Pre-paid taxi facilities are available round the clock from both these locations.

Participants would be provided with air-conditioned single room (with attached bath) accommodation at the Tata Hall, our MDP Centre, with a choice of vegetarian and non-vegetarian food.

Program Fee

Fee of Rs. 24,000/- plus applicable service tax per participant would be charged to cover tuition, residence and course material.

Organizations sending 4 or more participants qualify for a 10% discount.

How to Enroll

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

Further Communication:

In case of any suggestions/comments/clarifications regarding the content and delivery of the program, please get in touch with Prof. Indranil Bose (bose@iimcal.ac.in) or Prof. Raktim Pal (palrx@jmu.edu)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

Further Communication:

In case of any suggestions/comments/clarifications regarding the content and delivery of the program, please get in touch with Prof. Indranil Bose (bose@iimcal.ac.in) or Prof. Raktim Pal (palrx@jmu.edu)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Building and Leading Market Oriented Organizations

August 12 -14, 2013

INDIAN INSTITUTE OF MANAGEMENT CALCUTTA

This hands-on program emphasizes the need for building customer focus in organisational processes for growth and profitability through effective response to market needs. It aims to provide a broad understanding of emerging frameworks and contemporary approaches to growing customer focus and will also emphasize on ‘cutting edge’ issues concerning theory and practice including market intelligence, customer management, cross functional integration and other market and organisation related issues. The Program faculty will focus on the synergy between in-field practice and in-class learning.

PROGRAM CONTENT

• Understanding the Customer Focus Journey
• Market Sensing for Understanding Customers
• Designing Customer Oriented Growth Strategies
• People Issues in Customer Focused Organisations
• Issues in Designing, Managing and Evaluating Organisational Processes for Customer Orientation
• Managing and Measuring Customer Relationship, Loyalty and Satisfaction

WHO SHOULD ATTEND

This program will be of great interest to you if you are a middle level marketing manager, product / brand manager, sales manager or marketing analyst whose principal responsibilities lie in generating demand, revenues, and profits from new and existing products and services. Middle managers from other functional area or a non-marketing background with a supporting role for organization’s marketing activities would also find the program relevant.

PEDAGOGY

The Programme will be highly experiential and interactive, comprising participant presentations and discussions, case studies, classroom lectures and presentations by industry experts.

PROGRAM VENUE AND DURATION

This programme will be held at the Tata Hall, Indian Institute of Management Calcutta, Joka, Diamond Harbour Road, Kolkata - 700104.

Participants will be accommodated in Single/AC Rooms with attached bathrooms and will have access to telephones, fax, internet as well as the IIMC Library. The airport and railway station are approximately 30 km from the campus and prepaid taxis/hired cars are readily available.

The program schedule will be 9.00 am to 6.00 pm on first two days during the program, with breaks for lunch and tea. Participants must report at the venue of the programme by the evening of August 11, 2013. On the last day, the programme will continue till 2.00 pm and hence participants are requested to make their travel arrangements accordingly.

PROGRAM FEE

Rs.40, 000/- (Rupees forty thousand only) plus applicable service tax will be charged for this Residential programme.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

PROGRAM DIRECTOR

Dr Prashant Mishra is presently Associate Professor in Marketing Area. He was earlier Chairperson of Post Graduate Programme at IIMC and has also been Coordinator of Marketing Area. Recipient of the Association of Management Schools (AIMS) Best Case Writing Award for the year 1999, he has been involved in designing and delivering several unit-based management development programs for various manufacturing and service organizations. His current research interests are Customer Focus, Consumer Psychology; Retail chain processes; Product and Brand management; Services Environment and Ways to Improve Marketing Effectiveness. Dr. Prashant’s recent training / consulting assignments are with various organisations including Tata Metalliks Limited, Power Grid Corporation; Bajaj Auto Limited, Deutche Bank; Standard Chartered Bank; AMUL; Baxter Pharma, Indian Railway, Johnson and Johnson Medical India; SBI Life Insurance Corporation; Bharat Petroleum Corporation Limited; Vodafone Essar; Balasore Alloys Limited; Bank of India; United Bank of India; State Bank of India; State Bank of Patiala; Indian Oil Corporation; Cognizant Technology Solutions; and Tata Management Training Center to name a few. Besides these Dr. Prashant also offers various management development programs (under the banner of IIMC Center for Management Development Programs) on area such as Building Customer Oriented Organizations, Marketing Skills for high performance; Managing Retailing for Superior Performance; Marketing of Services and Marketing Skills program for Entrepreneurs and small businesses, which are well attended by participants from different organizations across the country.

Dr. Krishanu Rakshit belongs to the Marketing group at IIM Calcutta. He has been a visiting scholar at many national institutes of repute. His corporate experience includes stints at Coca Cola India and Tata Motors Limited as well as managing an Engineering Consulting business. An Engineering graduate, he had completed his PGDM (MBA) from IIM Bangalore. He is also a Fellow (PhD) from IIM Bangalore and his doctoral dissertation was in the area of consumer behaviour and pricing. He has worked with several consulting and market research firms in Europe and the Far-East in the areas of consumer goods and information services. He has also advised several public sector firms for their ‘going-to-market” and branding initiatives. His current research interests include marketing orientation among public sector organisations, pricing and branding issues in consumer and industrial markets.

Besides the program directors, other faculty and experts with rich experience in marketing practice will also be included as facilitators during the program.

For further details of the programme, Program directors can be contacted at krishanu@iimcal.ac.in or prashant@iimcal.ac.in

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Program directors can be contacted at krishanu@iimcal.ac.in or prashant@iimcal.ac.in

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

C-Level Decision Making Skills

C-level positions (CEO, CIO, CFO etc.) in business require decision-making skills that integrate across various functional disciplines. C-level strategic planning has to embrace the full spectrum of a business organization with consideration for both longitudinal and cross-sectional impacts on the firm.

Operational decisions also require significant coordination and understanding of the interdependency among disciplines and functions.

Participating in a simulation program provides an ideal opportunity for managers to understand the complexities of decision-making in an integrated framework. The simulation program used in this class will require teams to compete against each other in managing a multinational organization competing for market share and profits. It will require timely and coordinated decisions in marketing, finance, operations and management in order to stay ahead of the competition.

OBJECTIVES

To develop strategic, and decision making skills from the perspective of senior management running anorganization.To appreciate the operational complexities when making decisions for various functional groups within an organization.

PEDAGOGY

Participate in a web-based business simulation. As a member of a small executive team, you will take over the management of a company for a period of several years, making a range of decisions that impact all sections of the firm, as normally required senior management.

Discuss and analyze strategic management casessimultaneously with the simulation. The integrativecases will encompass different disciplines and will be analyzed in class through discussions and presentations.

PROGRAM DURATION

August 15-18, 2013 (check-in on August 14 and check-out on Aug 18, 2013).

Residential participants may check-in in the evening of August 14, 2013. Check-out must be done by afternoon of August 18, 2013. Participants are request to make their travel plans accordingly.

On the last day, the program will start early and end with presentations by all the teams. The course is limited to 10 teams, of preferably 3 members each.

WHO SHOULD ATTEND

The program is designed for senior managers and middle managers on a career track in a company.

PROGRAM DIRECTOR

Prof. Rama Seth is a Professor of Finance and Control at the Indian Institute of Management Calcutta. She received her PhD from Columbia University in New York. She has been working in the area of institutions, markets and instruments for 25 years, including over 10 years at the Federal Reserve Bank in New York.

Programme Fee

Rs. 45,000/- plus applicable Service Tax for Residential Participants
Rs. 40,000/- plus applicable Service Tax for Residential Non-Participants.

The Simulation Program will be provided at no additional charge.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

MARKETING SKILLS FOR HIGH PERFORMANCE

August 19 -22, 2013

INDIAN INSTITUTE OF MANAGEMENT CALCUTTA

This hands-on program emphasizes the management of new and existing products for growth and profitability. It aims to provide a broad understanding of emerging marketing frameworks and contemporary approaches to growing business and will also focus on ‘cutting edge’ issues concerning marketing practices including brand and services related issues. The Program faculty will focus on the synergy between in-field practice and in-class learning.

PROGRAM FOCUS

Environment Scanning for Market Positioning

• Emerging Challenges for Marketers
• Exploiting Customer and Market Information
• Point of Difference Analysis

Nurturing Customer Assets

• Identifying and analyzing Segments
• Customer Satisfaction, Loyalty and Retention
• Customer Oriented Growth Strategies

Developing Market Based Competitive Strength

• Differential (Competitive) Advantage Dynamics
• Analyzing Competitive Markets

Optimization of Marketing Mix Elements

• Enhancing Customer Orientation
• Developing Effective Marketing Plans
• Designing and Managing Distribution Infrastructure

WHO SHOULD ATTEND

This program will be of great interest to you if you are a middle level marketing manager, product / brand manager, sales manager or marketing analyst whose principal responsibilities lie in generating demand, revenues, and profits from new and existing products and services. Middle managers from other functional area or a non-marketing background with a supporting role for organization’s marketing activities would also find the program relevant.

BENEFITS OF ATTENDANCE

You will enhance your ability to:

• Analyze Market Opportunities
• Evaluate and Select Target Segments
• Position and Reposition Products and Services
• Exploit the Value-Satisfaction-Loyalty-Retention-Profitability Chain
• Manage Price-Value Relationship
• Improve Marketing Program with Focused Competitive Analysis
• Evaluate Market Programs and Analyze Marketing Resource Productivity

PEDAGOGY

The Programme will be highly experiential and interactive, comprising participant presentations and discussions, case studies, classroom lectures and presentations by industry experts.

PROGRAM VENUE AND DURATION

This programme will be held at the Tata Hall, Indian Institute of Management Calcutta, Joka, Diamond Harbour Road, Kolkata-700104.

Participants will be accommodated in Single/AC Rooms with attached bathrooms and will have access to telephones, fax, internet as well as the IIMC Library. The airport and railway station are approximately 30 km from the campus and prepaid taxis/hired cars are readily available.

The program schedule will be 9.00 am to 6.00 pm on first two days during the program, with breaks for lunch and tea. Participants must report at the venue of the programme by the evening of August 18, 2013. On the last day, the programme will continue till 2.00 pm and hence participants are requested to make their travel arrangements accordingly.

PROGRAM FEE

Rs.50, 000/- (Rupees fifty thousand) plus applicable service tax will be charged for this Residential Programme.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

PROGRAM DIRECTOR(S)

Dr Prashant Mishra is presently Associate Professor in Marketing Area. He was earlier Chairperson of Post Graduate Programme at IIMC and has also been Coordinator of Marketing Area. Recipient of the Association of Management Schools (AIMS) Best Case Writing Award for the year 1999, he has been involved in designing and delivering several unit-based management development programs for various manufacturing and service organizations. His current research interests are Customer Focus, Consumer Psychology; Retail chain processes; Product and Brand management; Services Environment and Ways to Improve Marketing Effectiveness. Dr. Prashant’s recent training / consulting assignments are with various organisations including Tata Metalliks Limited, Power Grid Corporation; Bajaj Auto Limited, Deutche Bank; Standard Chartered Bank; AMUL; Baxter Pharma, Indian Railway, Johnson and Johnson Medical India; SBI Life Insurance Corporation; Bharat Petroleum Corporation Limited; Vodafone Essar; Balasore Alloys Limited; Bank of India; United Bank of India; State Bank of India; State Bank of Patiala; Indian Oil Corporation; Cognizant Technology Solutions; and Tata Management Training Center to name a few. Besides these Dr. Prashant also offers various management development programs (under the banner of IIMC Center for Management Development Programs) on area such as Building Customer Oriented Organizations, Marketing Skills for high performance; Managing Retailing for Superior Performance; Marketing of Services and Marketing Skills program for Entrepreneurs and small businesses, which are well attended by participants from different organizations across the country.

Dr. Krishanu Rakshit belongs to the Marketing group at IIM Calcutta. He has been a visiting scholar at many national institutes of repute. His corporate experience includes stints at Coca Cola India and Tata Motors Limited as well as managing an Engineering Consulting business. An Engineering graduate, he had completed his PGDM (MBA) from IIM Bangalore. He is also a Fellow (PhD) from IIM Bangalore and his doctoral dissertation was in the area of consumer behaviour and pricing. He has worked with several consulting and market research firms in Europe and the Far-East in the areas of consumer goods and information services. He has also advised several public sector firms for their ‘going-to-market” and branding initiatives. His current research interests include marketing orientation among public sector organisations, pricing and branding issues in consumer and industrial markets.

Besides the program directors, other faculty and experts with rich experience in marketing practice will also be included as facilitators during the program.

For further details of the programme, Program directors can be contacted at krishanu@iimcal.ac.in or prashant@iimcal.ac.in

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Program directors can be contacted at krishanu@iimcal.ac.in or prashant@iimcal.ac.in

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Customer Relationship Management for the Services Industry

Prof. Indranil Bose

• Date August 23-25, 2013
• Fees Rs. 24000/- (service tax is applicable on the mentioned fees)

Program Details

Why This Program?

Customer relationship management (CRM) has become an integral part of the customer experience enhancement initiative for firms. With the wide availability of customer data obtained from multiple channels of communication, the firm is in a position to use a CRM enterprise system to develop deeper knowledge about the needs, preferences, and actions of customers for better delivery of sales and marketing, and superior customer engagement leading to a long lasting relationship. The need for effective CRM is acute for the services sector that includes banking, insurance, telecommunications, healthcare, hospitality, gaming, among others. This program introduces the participants to operational, analytical, and collaborative CRM systems, provides hands-on introduction to CRM software, and delves into the intricacies of planning, managing, and evaluating CRM projects. The program draws on current academic research, case studies, and experience reports from global services related firms to identify the key steps that they need to follow to build or adopt successful CRM systems.

Program Objectives

The program aims:

• To understand what is CRM and how the services industry can benefit from the use of CRM systems
• To understand the functionalities, benefits, and limitations of operational, analytical, and collaborative CRM systems for the services industry
• To gain hands-on experience with a state-of-the-art CRM software for use in the services sector
• To appreciate the challenges faced by companies in their effort to build or adopt CRM systems and manage CRM projects
• To learn how to assess the success of CRM systems using quantitative and qualitative metrics
• To adopt a case based approach in evaluating the use of CRM by businesses

Program Learning Outcomes

Upon the successful completion of this program, participants should:

• Understand the need for CRM systems in the services industry
• Determine the similarities and differences between operational, analytical, and collaborative CRM systems and how they are used in the services industry
• Be able to use a state-of-the-art CRM software for solving customer oriented problems faced by the services sector
• Determine the best practices and guidelines for successful execution of CRM projects in the services industry
• Learn how to assess CRM systems and CRM projects through quantitative and qualitative metrics
• Develop an understanding of the current business best practices related to CRM systems adopted by services companies across the globe

Program Pedagogy

This program will consist of lectures, case studies, and team based exercises. The lectures will include conceptual knowledge delivery about the topic, and focus on key definitions, foundations, and challenges faced in adopting CRM systems. The lectures will be supplemented with videos, and discussion of current events. This will be followed by discussion on current business practice and issues involved in those practice. To understand the concepts learnt during the lectures better, real-life case studies will be discussed as well. Participants will be prompted to share their knowledge and experience about the particular topic, and come up with meaningful and reasonable decisions to solve the dilemmas faced by the organizations depicted in the case. The decisions will tie up concepts related to technology, implementation, management, and assessment of CRM systems and help participants understand their benefits

Program Outline

Day 1:

• Components of CRM
• Customer Lifecycle Management through CRM
• Types of CRM – Operational, Analytical, Collaborative

Day 2:

• Assessing CRM Readiness of Firms
• CRM Project Objectives
• Planning and Execution of CRM Projects

Day 3:

• Evaluation of CRM Systems
• CRM Metrics Framework
• Adoption and Implementation of CRM systems and Firm’s Best Practices

Who could attend this program?

This general format program could be beneficial to all levels of managers in organizations belonging to a variety of industrial sectors. The only requirement for participants would be an understanding of the importance of knowing customers for conducting business matters and preliminary knowledge of computing for the hands-on experience with CRM software.

Program Director and Faculty

The program is directed by Prof. Indranil Bose, Full Professor of Management Information Systems at the Indian Institute of Management Calcutta. Presently he acts as Co-ordinator of the MIS Group and Co-ordinator of the Case Research Center at IIM Calcutta. Previously he was a faculty member at the University of Hong Kong, University of Florida, and the University of Texas at Arlington. Dr. Bose has extensive teaching, research, consulting, and case writing experience in the fields of information systems, operations management, and strategic management. His primary areas of teaching and research are in strategic information systems, firm, market, and customer value, cross-disciplinary business analytics, operations strategy, and green business environment. His degrees include BTech (Hons.) from the Indian Institute of Technology, Kharagpur, MS from the University of Iowa, and MS and PhD from Purdue University. He has published more than 90 papers in well-regarded journals and international conferences in the areas of telecommunications, electronic commerce, green business, data mining, and information security. He is also the author of 10 teaching cases published by the Asia Case Research Center (ACRC), The University of Hong Kong. Some of these cases are the top-selling cases of the ACRC and cross-listed with the Harvard Business School Press and the European Case Clearing House. They are often used in courses taught at Harvard University, Kellogg Graduate School of Management, New York University Stern School of Business, Boston Consulting Group, and other leading business schools around the world. His research and teaching has been supported by several grants from the industry as well as academia. Recently, he was nominated by the students of the flagship Full-time MBA program (ranked number one in Asia by The Economist) at the University of Hong Kong for the Outstanding Teacher Award for teaching the core Information Systems course. He is frequently listed in Who’s Who in the World, Who’s Who in Asia, and Who’s Who of Emerging Leaders. Dr. Bose serves on the editorial board of 16 top-tier international journals and is frequently included as a program committee member for major international conferences. Prof. Bose is often invited as keynote, distinguished, and invited speakers at academic and practitioner conferences as well as academic institutions around the world.

The Program may include other speakers from academia and industry.

Program Duration and Timings

The program would be held during August 23 – 25, 2013. Sessions would be held between 10 am to 5 pm on the first two days. Normally the participants would have some preparatory work and assignments in the evenings. On the last day, the program would finish by 2 pm. The participants are advised to make their travel plans accordingly.

Program Venue and Facilities

The Program would be held at Tata Hall, our on-campus self-contained executive education facility. The Institute Campus is situated around 35 kilometers away from the Calcutta Airport and around 20 kilometers from the Howrah Railway Station among sylvan surroundings at the outskirts of Calcutta. Pre-paid taxi facilities are available round the clock from both these locations.

Participants would be provided with air-conditioned single room (with attached bath) accommodation at the Tata Hall, our MDP Centre, with a choice of vegetarian and non-vegetarian food.

Program Fee

Fee of Rs. 24,000/- plus applicable service tax per participant would be charged to cover tuition, residence and course material.
Organizations sending 4 or more participants qualify for a 10% discount.

How to Enroll

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

Further Communication :

In case of any suggestions/comments/clarifications regarding the content and delivery of the program, please get in touch with Prof. Indranil Bose (bose@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

Further Communication :

In case of any suggestions/comments/clarifications regarding the content and delivery of the program, please get in touch with Prof. Indranil Bose (bose@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Managerial Leadership and Conflict Resolution

Prof. B. N. Srivastava

Date: August 26 - 31, 2013

Venue: Tata Hall, IIMC, Joka campus

PROGRAMME DETAILS:

The Program aims to focus on the following areas:

Module 1: Development of Individual Potential

This is the basic module which focuses on personal development and increased interpersonal effectiveness. Participants explore and examine their own individuality and their leadership styles in the decision-making process, in the context of small group experiences. Transactional analysis will be used in this module to help understand interpersonal styles, interpersonal transactions and communication processes.

Module 2: Leadership Styles and Management of Conflicts in Groups and Organizations

The second module will focus on group processes. In simulated group situations, participants will get opportunities to identify their own leadership styles and the consequences on other team members and also to develop skills in the management of conflict. Conflict Management runs parallel with Managerial Leadership. Therefore, this module is designed to help participants (a) Diagnose their own Conflict Management Styles (b) Diagnose the Conflict Situation (c) Deal with Conflict in productive and manageable ways.

Module 3: The Manager as Change Agent

How does the Manager cope with Change? How does he or she participate as a Change Agent in the process of initiating and managing Change? One cannot completely escape from the past, not live permanently in it. Thus, the need for getting rid of yesterday and developing the capacity for self-renewal is the basic requirement of a Change Agent’s Role. Since coping with change demands a commitment to diminish dependence on past practices, conditions that contradict the realities of the present and the problems of the future - MLCR as a package, focuses on the conditions, values and strategies by which Managers can become responsive to Change.

Module 4: Managing Strategic Change

Managing Change that is strategic to the organization is the focus of this module. Traditional managerial practices and styles are becoming increasingly inadequate. Strategic Change Management demands an in-depth analysis of present-day organization and management practices, including human resources systems.

What Are The Learning Methods?

A mix of learning methods compatible with the modular approach will be followed. These include concept sessions, unstructured and structured group discussions, use of diagnostic instruments, role plays, structured exercises and games. Through this methods participants share their feelings and perceptions with each other and examine how their perceptions, feelings and behaviours are influenced by others feelings and perceptions and how their feelings affect others’ feelings, perceptions and behaviour. The programme will emphasize both cognitive and behavioural skills.

Who May Participate?

The Programme has been specifically designed for Senior executives in Public/Private Sector, Multinational and Government Organizations, both Central and State. A minimum of five years of senior management experience and the age group 30-50 years is a desirable consideration. Our experience shows that an organization gets an optimum return from the Programme when it sponsors a team of 2 - 4 senior managers who have direct work relationships and who, on return to the organization, can draw upon each other’s skills to transfer the learning to the work situation.

Although Managerial Leadership and Conflict Resolution is designed for managers from any functional department such as Production, Operations, Finance, Marketing, etc. HRD Managers may find it especially useful.

When, Where and How Long?

Managerial Leadership and Conflict Resolution is scheduled to be held during August 26 to August 31, 2013 at Tata Hall, IIMC campus at Joka.

The first session will begin at 9.00 hours on August 26, 2013. Residential participants are expected to check in at the Tata Hall within our institute campus on the afternoon/evening of August 25, 2013 or in the morning of August 26, 2013 before registration at 9.00 a.m. Tata Hall will be booked for residential participants under the Conference Plan from the evening of August 25 to the afternoon of August 31, 2013. The programme will close at 1.30 pm on August 31, 2013. After the programme concludes, participants should plan for two hours travel time to the airport (1 hour and 15 minutes to Howrah/Sealdah train stations) from IIM Calcutta Campus and then about 1 hour for check-in/security check procedures inside the airport. So, participants are expected to make their travel plans accordingly.

Local Transport arrangements: Participants will have to make their own arrangement for travel from and to the airport/train station in Kolkata.

Course Fee

The programme fees for each residential participant will be Rs. 60,000/- plus service tax which will cover the cost of board and lodging (AC room single occupancy), bed tea, breakfast, lunch, dinner and tea/coffee with cookies, tuition, course materials etc.

The programme fees for each non-residential participant will be is Rs. 52,000/- plus service tax which will cover breakfast, tea/coffee with cookies, lunch, tuition, and course materials etc.

Discount on the Programme fees:

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for a particular MDP.

Program Faculty

Professor B.N. Srivastava has been conducting the Program since 1981. He is a senior faculty member of IIMC in the Behavioural Science Group. He has published many papers in national and international journals and conferences in the areas of organizational behaviour, organizational theory and international management He is an active trainer and a consultant for a number of large public and private sector companies in India. He has co-authored a book on International Management: Concepts and Cases, 1997, which received The Escorts Award for the Best Management Book of the year.

Prof. Chetan Joshi is a faculty member in Behavioural Science Group at IIMC. He holds an MBA from Roorkee and a doctorate in management from Richard Ivey Business School, University of Western Ontario, Canada. His areas of interest include cross-cultural teams, diversity in organizations, leadership and change management.

Prof. Dilip K. Lahiri has over 49 years of experience as Behavioural Science teacher, trainer, researcher and consultant. After serving as Professor of Behavioural Science at IIMC for nearly thirty years, he served as Professor at Academy of Management Excellence at Chennai and as Emeritus Professor at T.A. Pai Management Academy Manipal. He is the Founder Dean of Indian Society for Applied Behavioural Science.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Managing Corporate Social Responsibility Initiatives

Program Director: Prof. Nimruji Prasad J

Fees: Rs. 40,000/- plus applicable Service Tax

Venue: Tata Hall

Programme Overview

Business challenges are no longer limited to managing competition. Social and Ecological issues are increasingly influencing both strategic and operational activities of corporations. Competence in managing the corporate social responsibility function of a corporation is fast emerging as another source of competitive advantage in businesses helping in attracting and retaining talent and loyal consumers. Such competence requires an appreciation of the various drivers of CSR and the various models of implementing CSR initiatives in a business. By engaging with these strategic and various operational aspects of CSR this program seeks to build the competence necessary to manage CSR programs effectively.

Program Objectives

The primary objective of this program is to help participants develop the competence necessary to effectively manage the CSR portfolio of a company.

Key topics

• Identifying relevant CSR issues: Understanding a business’ social footprint and issue maturity
• CSR and Strategy: Models of CSR practice and its relationship with the main business of the company
• Stakeholder management: Identifying and Managing partnerships with NGOs and the community.
• CSR and Communication: Internal communication and building CSR culture, Communication to external stakeholders
• Measurement and Reporting CSR initiatives

Pedagogy

The pedagogy will be highly interactive. It will be an interesting mix of case studies, best practices, lectures, group work, presentations and experience sharing.

Faculty Information

The program is managed by Prof. Nimruji Prasad J, who has been doing original research in the area of CSR in India. She has several internationally acclaimed publications and case studies on this and related topics. She has also been an invited speaker on CSR for conferences of CII and other national bodies. Usually she is involved in teaching in the post graduate and doctoral programs of IIMC and research in the area of alternate forms of organizing and the nonprofit sector apart from CSR. Several other expert faculties from IIMC will be involved in the program and the participants will thus have the opportunity to benefit from interactions with all of them.

Who Can Attend?

Functional executives managing CSR activities in both private and public organizations.

When, Where and How Long?

September 09 – 12, 2013

Residential participants may arrive at Tata Hall in the evening of September 08, 2013. Accommodation will be provided up to afternoon of September 12, 2013. Participants are requested to make their travel plans accordingly.

Tata Hall, CMDP Complex, (IIMC Joka campus)
Indian Institute of Management Calcutta,
Diamond Harbour Road, Joka Post Office
Kolkata - 700 104
Tel: 91+ 33 - 24679189/8301-04 Ext. 336/134
Fax: 91 + 33 – 2467 7851/8307

Programme Fee

Rs.40, 000/- plus applicable Service Tax per participant.

Group Discount

A discount of 10% per participant is offered to companies who sponsor four or more participants to the program.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Leadership Excellence

Programme Synopsis

Prof. C. Panduranga Bhatta
Date: September 16, 2013 to September 18, 2013
Fees RS 29000 /- (Service Tax is applicable on the mentioned fees.)

Programme Coverage

The realities of today’s business environment marked by globalization, fierce competition, change, technological complexity and diversity make it extremely challenging to lead organizations.

Leadership excellence lies in understanding the significance of interdependence that exists between an organization and its dynamic socio-economic environment and formulating strategies to manage expectations of key stakeholders besides maintaining a competitive advantage. It also helps participants develop leadership which is socially, environmentally and culturally responsible.

The competitive edge of this program is in its unique design, incorporating the best leadership theories and practices from all parts and of the world, with emphasis on Indian ethos, which is quintessential for emerging leaders in the contemporary world.

This programme addresses the topic of effective leadership from a multidisciplinary perspective and provides an alternative approach to understanding leadership besides enabling participants to gain better insights and develop an intuitive understanding of evolving perspectives, worldviews, visions and purposes, which are needed to become excellent leaders.

The purpose here is to provide an integrative framework for understanding leadership excellence. The focus is on helping participants on a path of self-discovery in the area of leadership and providing practical tools that can make them more competent, more articulate, more creative, more inspirational and more credible which in turn help in winning the hearts and minds of their followers.

Programme Objectives

• To explore leadership dimensions that are responsible, responsive, result and customer oriented, entrepreneurial, innovative & intuitive and, change and growth oriented.
• To learn the art of stimulating a positive work culture through leadership qualities and skills.
• To understand and appreciate the pursuing of excellence, leading change, accommodating diversity, creating team spirit and coping with stress for increasing performance.
• To understand spiritual and emotional competence and their roles in shaping effective leadership.
• To explore strategies for empowering people at all levels to share leadership responsibilities.

Programme Content:

The programme will be woven around the following themes:

• Exploring Leadership
• Transformational Leadership
• Managing Change and Team Building
• Art of Inspiring for Excellence
• Excellence through Creativity and Innovation
• Strategic Leadership
• Developing Leadership Potential
• Intuition for Leadership Excellence
• Learning Agenda of a Leader

Pedagogy

Pedagogy is an interactive mix of case studies of benchmark organizations, experience sharing, lectures, discussions, and group presentations, reflections on industrial experiments and real-life situations, screening of videos and interactive sessions with practising CEOs. It also includes extensive competency tests for the participants, to assess their personality dimensions, which help them identify strengths and weaknesses. A subsequent counseling session helps them address weaknesses. The entire approach is integrative and interdisciplinary. Most of the inputs are drawn from highly successful companies as well as classical and contemporary writings on the subject.

What the participants say?

• This programme has taken care of all the related aspects of Leadership in detail.
• The programme was lively and educative.
• The topics covered have been chosen very carefully. Pedagogy, which used the combination of lecture, syndicate discussion, and case studies, was “very effective”. Study materials provided are relevant and enriching.
• The participants belonged to diverse organisations, which added value to the discussions and knowledge sharing process.
  They took active role in the running the course through lively discussions and experience sharing, both of individual and of organisations to which he/she belonged. This made the whole course very fruitful.
• This course is very relevant and a good learning exercise and a refreshing experience.

Who may attend?

This programme has been designed for senior and middle level executives in public and private sector industries and, multinational companies, who have leadership responsibilities or are in line for promotion to such positions. CEOs of family-owned business houses and consultants in the area of human resource management and organisational development, administrators and executives in responsible positions also gain much benefit from this programme.

Programme Director and Faculty

Professor C Panduranga Bhatta is a Professor in Business Ethics and Communication Group and also the Coordinator of Management Centre for Human Values at the Indian Institute of Management Calcutta and has three and half decades of teaching and research experience in postgraduate and doctoral level besides being a consultant and contributor to several research projects undertaken by prestigious institutions in India and abroad.

He has published four books and more than hundred articles in reputed journals issued from India and abroad on leadership, creativity and innovation, building excellence, cross cultural management, managing interdependence, managing power, positive psychology, tacit knowledge, etc. He is also the Editor of Journal of Human Values (JHV) published by SAGE Publications, Los Angeles, London, New Delhi, Singapore and Washington DC.

He conducts many residential management development programmes at the Indian Institute of Management Calcutta on leadership, managerial excellence, organizational excellence through leadership, creative excellence in management, excellence in school education through leadership and a few residential programmes at Bengaluru, Muscat and Sharjah every year on these topics.

He has conducted a large number of customized In-Company training programmes for public and private enterprises besides lecturing at various Management Institutes in India and abroad

Prof. Bhatta has secured Jawaharlal Nehru Memorial Fund Award (Twice) for the distinctions achieved in Academic field besides being honoured with a gold medal by the Association of Indian Management Schools for securing the prestigious “AIMS-ICFAI Best Teacher Award-2011”.

Besides the programme director, IIMC faculty and executives from reputed industrial houses may also take classes and share experiences.

For further details of the programme, Prof Bhatta may be contacted at cpbhatta@iimcal.ac.in

The School of Ancient Wisdom,
Kannamangla Palya, IVC Road,
Near Bengaluru International Airport
Bengaluru-562110

This fully residential programme will be held at the School of Ancient Wisdom located in an exclusive & beautiful pocket of nine acres land in the midst of wonderful Nature.

It is just 10 kms away from the Bengaluru International Airport, towards Devanahalli and Nandi Hills (10 minutes drive) and 40 kms away from Bengaluru’s main Railway Station and Central Bus stand. Prepaid taxis are available at Rs. 400 from the airport.

Participants will be accommodated in Single non AC deluxe rooms with attached bathrooms and will have access to the library and other facilities available in the venue. Pure vegetarian food will be served during breakfast, dinner and lunch.

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Prof Bhatta may be contacted at cpbhatta@iimcal.ac.in

The School of Ancient Wisdom,
Kannamangla Palya, IVC Road,
Near Bengaluru International Airport
Bengaluru-562110

This fully residential programme will be held at the School of Ancient Wisdom located in an exclusive & beautiful pocket of nine acres land in the midst of wonderful Nature.

It is just 10 kms away from the Bengaluru International Airport, towards Devanahalli and Nandi Hills (10 minutes drive) and 40 kms away from Bengaluru’s main Railway Station and Central Bus stand. Prepaid taxis are available at Rs. 400 from the airport.

Participants will be accommodated in Single non AC deluxe rooms with attached bathrooms and will have access to the library and other facilities available in the venue. Pure vegetarian food will be served during breakfast, dinner and lunch.

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

BECOMING AN EFFECTIVE SALES MANAGER

September 16 – 19, 2013

INDIAN INSTITUTE OF MANAGEMENT CALCUTTA

This hands-on program puts emphasis on developing skills and competencies concerning sales function and roles. It aims to provide a broad understanding of emerging sales and marketing frameworks and contemporary approaches to growing business through effective selling. It will also focus on ‘cutting edge’ issues concerning skills and competencies of sales leaders and professionals. The program provides basic understanding of contemporary approaches to acquiring, retaining and growing business with various stakeholders in the market in an efficient and effective manner. The Program faculty will focus on the synergy between in-field practice and in-class learning.

PROGRAM FOCUS

• Understanding Emerging Challenges for Sales Professionals in Contemporary Environment
• Developing Sales Leadership
• Selling Process and Strategies
• Personal Selling: Transaction Vs Relationship Approach
• Consumer V/s Business Markets: Implications for Selling
• Key Account Management and Customer Relationship
• Performance Management Issues for Sales Professionals
• Managing Self and People in a Sales Organization (Motivation, Team Building and Leadership)
• Communication and Negotiations Skills for Sales Professionals
• Sales Planning: Issues in Territory Planning and Forecasting

WHO SHOULD ATTEND

This program will be of great interest to you if you are an executive or a manager from marketing, product / brand, and sales functions or a marketing analyst whose principal responsibilities lie in generating demand, revenues, and profits from new and existing products and services. Managers from other functional areas or a non-marketing background with a supporting role for organization’s marketing activities would also find the program relevant.

BENEFITS OF ATTENDANCE

You will develop and enhance your competencies to:

• Develop Sales Leadership
• Effectively Plan for a Sales Job
• Motivate and Manage Sales Teams
• Set Goals and Measure Performances
• Communicate and Negotiate Effectively
• Understand Different Consumers (Individuals and Organizations)
• Effectively Manage Key Accounts

PEDAGOGY

The Programme will be highly experiential and interactive, comprising participant presentations and discussions, case studies, classroom lectures and presentations by experts.

PROGRAM VENUE AND DURATION

This programme will be held at the Tata Hall, Indian Institute of Management Calcutta, Joka, Diamond Harbour Road, Kolkata-700104.

Participants will be accommodated in Single/AC Rooms with attached bathrooms and will have access to telephones, fax, internet as well as the IIMC Library. The airport and railway station are approximately 30 km from the campus and prepaid taxis/hired cars are readily available.

The program schedule will be 9.00 am to 6.00 pm on first three days during the program, with breaks for lunch and tea. Participants must report at the venue of the programme by the evening of Sepetmeber 15, 2013.

PROGRAM FEE

Rs.50,000/- (Rupees fifty thousand only) plus applicable service tax will be charged for this programme, plus service tax as applicable.

PROGRAM DIRECTOR(S)

Prof. Ramendra Singh is an Assistant Professor of Marketing at IIM Calcutta. He is a Fellow of IIM Ahmedabad, MBA from XLRI Jamshedpur, and B.Tech from IIT-BHU. His research has been published in reputed international journals such as Industrial Marketing Management, Journal of Business and Industrial Marketing, and Asia Pacific Journal of Marketing and Logistics. He has worked for six years in sales and marketing positions in several companies such as Indian Oil Corporation in Marketing Division, ExxonMobil managing its auto-lubricants distribution network, SRF Limited as Product Manager, and later in ICICI Bank as business development manager at the corporate office. He has also undertaken consulting projects for pharmaceutical companies including Lupin, and Jubilant Organosys.

Dr Prashant Mishra is presently Associate Professor in Marketing Area. He was earlier Chairperson of Post Graduate Programme at IIMC and has also been Coordinator of Marketing Area. Recipient of the Association of Management Schools (AIMS) Best Case Writing Award for the year 1999, he has been involved in designing and delivering several unit-based management development programs for various manufacturing and service organizations. His current research interests are Customer Focus, Consumer Psychology; Retail chain processes; Product and Brand management; Services Environment and Ways to Improve Marketing Effectiveness. Dr. Prashant’s recent training / consulting assignments are with various organisations including Tata Metalliks Limited, Power Grid Corporation; Bajaj Auto Limited, Deutche Bank; Standard Chartered Bank; AMUL; Baxter Pharma, Indian Railway, Johnson and Johnson Medical India; SBI Life Insurance Corporation; Bharat Petroleum Corporation Limited; Vodafone Essar; Balasore Alloys Limited; Bank of India; United Bank of India; State Bank of India; State Bank of Patiala; Indian Oil Corporation; Cognizant Technology Solutions; and Tata Management Training Center to name a few. Besides these Dr. Prashant also offers various management development programs (under the banner of IIMC Center for Management Development Programs) on area such as Building Customer Oriented Organizations, Marketing Skills for high performance; Managing Retailing for Superior Performance; Marketing of Services and Marketing Skills program for Entrepreneurs and small businesses, which are well attended by participants from different organizations across the country.

Besides the program directors, other faculty and experts with rich experience in marketing practice will also be included as facilitators during the program.

For further details of the programme, Program directors can be contacted at ramendra@iimcal.ac.in, or prashant@iimcal.ac.in

ENROLMENT

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Program directors can be contacted at ramendra@iimcal.ac.in, or prashant@iimcal.ac.in

ENROLMENT

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

MANAGEMENT DEVELOPMENT PROGRAMME

Negotiating Your Way to Success

September 16 - 20, 2013

Tata Hall, IIMC

Programme Director
Prof. B. N. Srivastava

INDIAN INSTITUTE OF MANAGEMENT CALCUTTA

Negotiating Your Way to Success

This is the fourteenth programme being offered by the Behavioural Science Group of the institute. In the modern world of business, negotiating is found to be the most common reality of managerial life. Negotiating successfully is indeed the key to successful business. Managers therefore need to be aware of the dynamics of negotiation, understand negotiation strategies, psychological processes in negotiation and re-negotiation and learn the behavioural skills for negotiating their way to success.

Programme Objectives

Think if you ever thought this way -

"I don't know how to approach certain problems and therefore I approach them in the same way.”
"My good intention is not always understood by my boss, subordinates, or by my colleagues"
"I often have to explain more than once to others"
"I often end up negotiating trivial matters"
"I have to learn how to say no and win"

If you have some of the above concerns, you are most welcome to join the programme as this programme will address these issues and much more. At the end of the programme, you will have the skills and knowledge to negotiate for the company and for yourself and it will make you a more effective manager irrespective of function or business type or national and cultural context.

Please remember that no matter what your job is, socially and professionally, you negotiate almost everyday. And you need to be aware of various strategic options available. This programme will provide these options and prepare you for various implementation and re-negotiation problems.

Programme Design

The programme essentially follows a modular design of learning. The modules will focus on the dynamics of negotiating, skills of negotiating, negotiation strategies and tactics, cultural differences in negotiation behaviour. These modules are inter-related and mutually reinforcing.

Programme Contents

The programme will focus on the following areas:

(a) Dynamics of Negotiating:

This is the basic module. The programme will draw the attention of participants to observe the basic processes in interpersonal and organizational negotiations. These processes are: communicating, influencing, managing differences, decision making and problem solving. Participants will experience how their perceptions, feelings and behaviours affect and are affected by the other party's perceptions, feelings and behaviours in negotiation situations.

(b) Skills for Negotiating Your Way to Success:

The programme aims to develop both micro and macro skills in negotiation transactions. Both cognitive and behavioural skills will be highlighted. Cognitive skills deal with hindsight, insight, foresight and explicit information processing requirements and behavioural skills are specifically instrumental in leading your motivations and intentions to the path of successful negotiation.

(c) Negotiation Strategies and Tactics:

The programme will identify the types of negotiation strategies and tactics; what each strategic move entails in terms of its advantages and disadvantages; when to use a particular strategy and why.

(d) Renegotiation a contract:

The programmed will identify issues involved in deciding termination of a contract as originally stipulated under strict conditionality for failure to fulfill obligations of the other party and/or to re-negotiate the deal with same or different party.

(e) Role of Culture in Negotiating International Alliances:

There are differences in the managerial and negotiating behaviours managers in different countries. These cultural differences play a significant role in international business negotiations. The programme will help managers to be aware of these cultural differences and practices which have great relevance for negotiating international; alliances and joint ventures.

What Are The Learning Methods?

A mix of learning methods compatible with the modular approach will be followed. These include use of diagnostic instruments, structured exercises, group discussions and games.

Programme Faculty:

Prof. B.N. Srivastava has been conducting the Program since 1981. He is a senior faculty member of IIMC in the Behavioural Science Group. He has published many papers in national and international journals and conferences in the areas of organizational behaviour, organizational theory and international management He is an active trainer and a consultant for a number of large public and private sector companies in India. He has co-authored a book on International Management: Concepts and Cases, 1997, which received The Escorts Award for the Best Management Book of the year.

Prof. Chetan Joshi is a faculty member in Behavioural Science Group at IIMC. He holds an MBA from Roorkee and a doctorate in management from Richard Ivey Business School, University of Western Ontario, Canada. His areas of interest include cross-cultural teams, diversity in organizations, leadership and change management.

Prof. Dilip K. Lahiri has over 49 years of experience as Behavioural Science teacher, trainer, researcher and consultant. After serving as Professor of Behavioural Science at IIMC for nearly thirty years, he served as Professor at Academy of Management Excellence at Chennai and as Emeritus Professor at T.A. Pai Management Academy Manipal. He is the Founder Dean of Indian Society for Applied Behavioural Science.

Who May Participate?

The programme as such is useful for all managers with 5 years of experience, irrespective of their functions, hierarchical position and business involvement - be it in the private/public sector organizations, multinational companies or government organizations. CEOs, owner managers, financial institution managers and corporate business heads or functional heads who are directly involved in major / high value negotiation would find the course especially beneficial. We believe that an organization will get an optimum return from this programme by sponsoring a team of 2 - 4 managers who have responsibility for inter-departmental, inter-divisional or inter-organizational negotiations.

When, Where and How Long?

September 16 - 20, 2013

The programme will be held at Tata Hall, IIMC campus at Joka during September 16 - 20, 2013. The first session is scheduled on the morning of September 16, 2013 at 9.00 AM and the programme will conclude on September 20. 2013 at 2.00 PM after lunch. Every day sessions will start at 9.00 A.M. and may continue till late evening. All residential participants are expected to check-in at Tata Hall by the evening of September 15, 2013 or by the morning of September 16, 2013. The accommodation will be booked at Tata Hall from the evening of September 15, 2013 to September 20, 2013 (upto 2.00 pm). After the programme concludes, participants should plan for two hours travel time to the airport (1 hour and 15 minutes to Howrah/Sealdah train stations) from IIM Calcutta Campus and then about 1 hour for check-in/security check procedures inside the airport. So, participants are expected to make their travel plans accordingly.

Course Fee

The programme fees for each residential participant will be Rs. 50,000/- plus service tax which will cover the cost of tuition, board and lodging (single occupancy), course materials, tea/coffee, biscuits, etc. during the programme.

The programme fee for non-residential participants is Rs. 44,000/- plus service tax which covers the cost of tuition, course materials, tea/coffee with cookies, lunch, etc. during the programme.

Discount on the Programme fees:

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for a particular MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Finance for Executive Decision Making Skills

September 23rd – September 27th 2013

Program Directors: Prof. Purusottam Sen & Prof. Manju Jaiswall

Introduction

Managerial roles are increasingly getting cross functional and interdependent. Financial impact of any managerial decision-making is all pervasive, with the need for a non finance manager to assess the impact of his functional decisions made on the topline (Sales) and the bottomline (Profits), becoming indispensable.

Financial Statements are the interface provided by the organization to share information and communicate with both people inside and outside the organization. Interpreting and analyzing relevant financial information in decision making contexts is important for every functional manager to contribute effectively to the growth and success of their organization.

Shareholders and other stakeholders expect a return for the perceived risks faced by the organization. Hence the need to orient decisions so that organizations exceed this required rate of return and thereby add value to the firm.

Programme Objective

This programme will guide the participants through concepts required to enable them to process financial information generated by organizations in an intelligent manner. This facilitates better managerial decision making by interpreting those financial information, as every managerial decision has a certain financial implication. With increasing complexity in the business environment, competing profitably requires sustained efforts and apt decision making competencies by business managers across functions. Which of one’s products or services is most profitable would for example make the managers more cost conscious and also improve the quality of their future decisions.

Content

The program intends to cover comprehensive financial, management and cost accounting concepts from a managerial perspective to facilitate intelligent decision making.

The programme will cover the following broad areas:

• Understanding Corporate Financial Statements
• Using Cost information for decision making
• Understanding & determining Cost flows in an organization
• Analyzing Corporate Financial Statements
• Introduction to Corporate Finance
• Capital Budgeting
• Working capital Management
• International finance
• Financial Risk Management

Target participants

The programme would be immensely useful for functional heads, team leaders, supervisors for whom an understanding of accounting and finance would make them more effective in their current and future organizational roles - irrespective of their current domain area of work

Pedagogy

Delivery would be through a balanced mix of lectures, class-discussions, case analysis and exercises.

Programme Directors:

Dr. Purusottam Sen has a B.S. from Birla Institute of Technology & Sciences, Pilani (India), an MBA (specialization in Financial Management) and a PhD (Fellow of IIM Calcutta) from Indian Institute of Management Calcutta (India). He is also a Chartered Management Accountant from the Chartered Institute of Management Accountants, London – of which he is a member.
His focus areas are Corporate Finance, Management Accounting, and Management Control Systems.

Dr. Manju Jaiswall is a faculty member in the Finance and Control area at IIMC. She has done her M.Phil in Commerce from Calcutta University and doctorate in Management from Indian Institute of Management Bangalore. Her research interests are in the areas of Corporate Governance, Financial Reporting, Earnings Management and Executive Compensation. She teaches courses in corporate financial reporting, cost management & financial statement analysis.

Programme Duration and Venue:

September 23 - 27, 2013

Tata Hall, CMDP Complex, (IIMC Joka campus)
Indian Institute of Management Calcutta,
Diamond Harbour Road, Joka Post Office
Kolkata - 700 104
Tel: 91+ 33 - 24679189/8301-04 Ext. 336/134
Fax: 91 + 33 – 2467 7851/8307

Programme Duration and Timings

The programme would be held during September 23 – 27, 2013. The participants can check in at Tata Hall from the evening of September 22, 2013. Sessions would be held between 9:30 A.M. to 5:30 P.M. on the first four days. On the last day, the programme would finish by 1:30 P.M. The participants are advised to make their travel plans accordingly.

Programme Fees

Rs. 50,000/- plus applicable Service Tax.

Discount on the Programme fees:

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for a particular MDP.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Managerial Leadership & Team Effectiveness

Program Directors: Prof. Leena Chatterjee & Prof. Rajiv Kumar

Date: 21 October 2013 to 25 October 2013

Venue: Tata Hall, IIMC

Fees: Rs. 55000/- Plus Applicable Taxes

Program Details – Objectives and Contents

The broad objective of the program is to help participants develop themselves, not only as more effective leaders but also as effective team members in the organizational context. The specific objectives are:

• Understanding Self: Understanding one’s interpersonal styles and the strengths and limitations of each style
• Understanding Team Dynamics and Improving Team Effectiveness: How teams develop and work, and how people act in team situations
• Examining Issues in Leadership: Understanding the challenges before leaders, leadership styles, what works, and what is less effective
• Deconstructing Leadership: Using a leader’s biography to analyze the various facets of leadership and to draw lessons and learning from such an analysis

Pedagogy

Instructors will act more as facilitators in helping participants through the process of learning, using lectures, discussions, case studies, and experiential exercises. The learning will depend on active participation from participants, especially in sharing of experiences and learning everyday.

Program Directors

Prof. Leena Chatterjee:
She is the faculty member of the Behavioral Sciences Group at the Indian Institute of Management Calcutta. Prof. Chatterjee has a rich teaching and training experience for private and public sector enterprises for more than 25 years at IIMC. She also has publications in the form of journal and newspaper articles, nationally and internationally.

Prof. Rajiv Kumar:
He has earned his Ph.D. from IIM Ahmedabad in Organizational Behavior. He has worked for about 5 years across an NGO (Society for Promotion of Wastelands Development), an international HR consulting firm (Hewitt Associates) and academia (IMT Ghaziabad) before joining IIM Calcutta in March, 2008. His research interests are varied, and he has presented his work in international and national conferences. His research has also appeared in peer-reviewed journals and edited books.

Who Should Attend

Middle and senior level managers in public & private organizations

Programme Duration and Venue:

October 21 - 25, 2013

Tata Hall, CMDP Complex, (IIMC Joka campus)
Indian Institute of Management Calcutta,
Diamond Harbour Road, Joka Post Office
Kolkata - 700 104
Tel: 91+ 33 - 24679189/8301-04 Ext. 336/134
Fax: 91 + 33 – 2467 7851/8307

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme.

The session is expected to be over by 2.00 pm on the last day of the Programme. The participants are requested /expected to make their travel plan accordingly.

Programme Fees

INR 55,000/- plus applicable Service Tax for per participant. This would include course material, food, lodging and tea/coffee during the programme.

Discount on the Programme fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Product Management

Date: October 23-26, 2013

Venue: Tata Hall, IIMC campus, Joka

Programme Director: Prof. Ramanuj Majumdar

The Product Management Decision

The product is the most important decision that a company makes and which influences its long term survival. Any conscious change in the company’s product offering due to competition, market trends or change in consumer behavior is generally known as product decision.

As a part of the overall Marketing Strategy formulation, a company decides about

• Specific product formulation or characteristics;
• Their communication and promotion strategy;
• The distribution channels and points of sales;
• Their pricing formulae keeping in view preferred positioning of a particular product in the chosen target segment or markets.

Given the rapidly changing market environment, the product portfolio must be constantly monitored to reflect these changes.
The success of a company lies in its ability to remain in the limelight of the market. In this sense, its target customers should prefer to buy the offerings because of its superior product portfolio and perceived image. For instance, consumers all over the world are familiar with the products marketed by companies such as Toyota, Sony, Nokia, Honda, P&G, Apple, Mitsubishi, GE etc.

The principal marketing task of a company lies primarily on managing existing product portfolio. But equally important is rejuvenation or deletion of some existing products and timely introduction of new products.
Visionary managers in India have realized the importance of products’ core values, all painstakingly built over the years and fine tuned them under dynamic market conditions. In other words, Product Management has assumed a challenging task for any marketer.

Programme Focus

The programme will provide a forum to discuss emerging challenges faced to manage any product or service in this turbulent Indian market condition.

It will explain key concepts like strategic brand management, consumer perception and product positioning, creative advertising and endorsement to influence product buying decision, innovative promotion decisions, Product Portfolio Analysis & Elimination Rules.

Another key objective of this MDP is to present a veriety of evidences from different Products analysed by the Programme Director with respect to Indian Market.

During the MDP we shall analyse a number of real life examples of Successful as well as Failure cases of New Product Launch in India.

Contents

• The Macro Perspective: The Indian Market – Emerging Panorama
• Product Management : A Preview
• Category Attractiveness Analysis
• Strategic Brand Management
• Consumer Behaviour Analysis in Different Product Buying Decisions
• Developing Product Strategies of different facets of the PLC
• Creative advertising to influence consumer decision
• Channel Management & CRM
• Innovative Pricing & Promotion Decisions
• New Product Planning and Evaluation of New Launch
• Product Portfolio Analysis and Elimination Strategies

Who may attend?

We are addressing this MDP for people who are keen to learn something about existing or new product management. Such people may already be in the marketing function in fast-moving consumer goods (FMCG), durable or industrial product business.

The programme will be of interest to senior and middle level managers whose principal responsibilities lie in formulating product strategy / policy, managing company’s product portfolio and are involved in new product launch decisions.

Managers from service business, dealing mostly with intangible form of products, especially from sales and customer relationship area would also find the programme relevant.

Pedagogy

Apart from latest concept discussions, several Product Analysis with respect to Indian Market, small group exercises, experience sharing by participants and senior level marketing executives, would be the key features of this MDP.

Programme Director

Prof. Ramanuj Majumdar joined the Marketing Group of IIM Calcutta in 1977 with a first class Bachelor & Master degree in Statistics from ISI Calcutta. He earned his Doctorate (Fellow) in Marketing from IIMC. He became professor in Marketing in 1991.

Apart from teaching in IIMC, during his long career spaning over 31 years, Prof. Majumdar has delivered lectures in leading business schools in USA, Germany, Netherlands and UK on their invitation. He has also visited China, South Korea, Singapore, Italy and Middle East in connection with International Conferences and Programmes.

He is the author of book, Product Management in India, published by Prentice Hall of India, which has gone in to 3rd Edition and assumed popularity in MBA programmes in India and abroad because of its lucid presentation and numerous live examples.

Prof. Majumdar can be contacted by email: ramanuj.majumdar@gmail.com and Cell no. : 9433183823

Apart from Prof. Majumdar, few senior Executives from industry shall share their experience and interact with the participants during the programme.

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700 104, India

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock. The Session is expected to be over by 2.00 pm on the last day of the Programme. The participants are requested /expected to make their travel plan accordingly.

Programme Fees

INR 40,000/- plus applicable Service Tax for per participant. This would include course material, food, lodging and tea/coffee during the programme.

Discount on the Programme fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP Programme.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Prof. Majumdar can be contacted by email: ramanuj.majumdar@gmail.com and Cell no. : 9433183823

Apart from Prof. Majumdar, few senior Executives from industry shall share their experience and interact with the participants during the programme.

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700 104, India

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock. The Session is expected to be over by 2.00 pm on the last day of the Programme. The participants are requested /expected to make their travel plan accordingly.

Programme Fees

INR 40,000/- plus applicable Service Tax for per participant. This would include course material, food, lodging and tea/coffee during the programme.

Discount on the Programme fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP Programme.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Leadership Excellence

Prof. C. Panduranga Bhatta

Date: October 28, 2013 to October 30, 2013

Fees RS 29,000 /- (Service Tax is applicable on the mentioned fees.)

The realities of today’s business environment marked by globalization, fierce competition, change, technological complexity and diversity make it extremely challenging to lead organizations.

Leadership excellence lies in understanding the significance of interdependence that exists between an organization and its dynamic socio-economic environment and formulating strategies to manage expectations of key stakeholders besides maintaining a competitive advantage. It also helps participants develop leadership which is socially, environmentally and culturally responsible.

The competitive edge of this program is in its unique design, incorporating the best leadership theories and practices from all parts and of the world, with emphasis on Indian ethos, which is quintessential for emerging leaders in the contemporary world.

This programme addresses the topic of effective leadership from a multidisciplinary perspective and provides an alternative approach to understanding leadership besides enabling participants to gain better insights and develop an intuitive understanding of evolving perspectives, worldviews, visions and purposes, which are needed to become excellent leaders.

The purpose here is to provide an integrative framework for understanding leadership excellence. The focus is on helping participants on a path of self-discovery in the area of leadership and providing practical tools that can make them more competent, more articulate, more creative, more inspirational and more credible which in turn help in winning the hearts and minds of their followers.

Programme Objectives

• To explore leadership dimensions that are responsible, responsive, result and customer oriented, entrepreneurial, innovative & intuitive and, change and growth oriented.
• To learn the art of stimulating a positive work culture through leadership qualities and skills.
• To understand and appreciate the pursuing of excellence, leading change, accommodating diversity, creating team spirit and coping with stress for increasing performance.
• To understand spiritual and emotional competence and their roles in shaping effective leadership.
• To explore strategies for empowering people at all levels to share leadership responsibilities.

Programme Content:

The programme will be woven around the following themes:

• Exploring Leadership
• Transformational Leadership
• Managing Change and Team Building
• Art of Inspiring for Excellence
• Excellence through Creativity and Innovation
• Developing Leadership Potential
• Intuition for Leadership Excellence
• Learning Agenda of a Leader

Pedagogy

Pedagogy is an interactive mix of case studies of benchmark organizations, experience sharing, lectures, discussions, and group presentations, reflections on industrial experiments and real-life situations, screening of videos and interactive sessions with practising CEOs. It also includes extensive competency tests for the participants, to assess their personality dimensions, which help them identify strengths and weaknesses. A subsequent counseling session helps them address weaknesses. The entire approach is integrative and interdisciplinary. Most of the inputs are drawn from highly successful companies as well as classical and contemporary writings on the subject.

What the participants say?

• This programme has taken care of all the related aspects of Leadership in detail.
• The programme was lively and educative.
• The topics covered have been chosen very carefully. Pedagogy, which used the combination of lecture, syndicate discussion, and case studies, was “very effective”. Study materials provided are relevant and enriching.
• The participants belonged to diverse organisations, which added value to the discussions and knowledge sharing process.
  They took active role in the running the course through lively discussions and experience sharing, both of individual and of organisations to which he/she belonged. This made the whole course very fruitful.
• This course is very relevant and a good learning exercise and a refreshing experience.

Who may attend?

This programme has been designed for senior and middle level executives in public and private sector industries and, multinational companies, who have leadership responsibilities or are in line for promotion to such positions. CEOs of family-owned business houses and consultants in the area of human resource management and organisational development, administrators and executives in responsible positions also gain much benefit from this programme.

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700104

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock. The Programme will be over by 2.00 p.m. on the last day of the Programme. The participants are requested to make their travel plan accordingly.

Programme Director and Faculty

Professor C Panduranga Bhatta is a Professor in Business Ethics and Communication Group and also the Coordinator of Management Centre for Human Values at the Indian Institute of Management Calcutta and has three and half decades of teaching and research experience in postgraduate and doctoral level besides being a consultant and contributor to several research projects undertaken by prestigious institutions in India and abroad.

He has published four books and more than hundred articles in reputed journals issued from India and abroad on leadership, creativity and innovation, building excellence, cross cultural management, managing interdependence, managing power, positive psychology, tacit knowledge, etc. He is also the Editor of Journal of Human Values (JHV) published by SAGE Publications, Los Angeles, London, New Delhi, Singapore and Washington DC.

He conducts many residential management development programmes at the Indian Institute of Management Calcutta on leadership, managerial excellence, organizational excellence through leadership, creative excellence in management, excellence in school education through leadership and a few residential programmes at Bengaluru, Muscat and Sharjah every year on these topics.

He has conducted a large number of customized In-Company training programmes for public and private enterprises besides lecturing at various Management Institutes in India and abroad.

Prof. Bhatta has secured Jawaharlal Nehru Memorial Fund Award (Twice) for the distinctions achieved in Academic field besides being honoured with a gold medal by the Association of Indian Management Schools for securing the prestigious “AIMS-ICFAI Best Teacher Award-2011”.

Besides the programme director, IIMC faculty and executives from reputed industrial houses may also take classes and share experiences.

For further details of the programme, Prof Bhatta may be contacted at cpbhatta@iimcal.ac.in

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Prof Bhatta may be contacted at cpbhatta@iimcal.ac.in

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Why This Programme?

The challenge to attract, retain and engage talent has become sine-quo-non for organizations to be successful. It is especially true about the organizations functioning in a growing economy like India where across many sectors the gap between demand and supply remain a critical issue for management to contend. There is dire need for a systematic and structured approach to not only attract and retain talent but also elicit deep engagement from them so that organizations can achieve its business objective.

This program aims to address this issue both at macro organizational level and micro employee level. This program aims to equip managers with insights about right policies and processes organization should develop to attract, retain and engage talent, including building employer brand. More importantly it also focuses on key managerial roles and skills essential to recognize and engage talent. These varied roles and associated skill set includes fair performance evaluator, judge, coach, performance counselor, and a team builder. The program also aims to make participants understand their own emotional make up and skill set to handle these roles better.

Programme Objectives

• Develop a critical appreciation of concepts related to Talent management and Employee Engagement, and insights into organizational process and policy action advancing the objective of talent management and employee engagement.
• Help the participants develop and practice the skills related to performance counseling, feedback, coaching, and so on necessary for engaging talent.
• Help the participants gain insights into their own interpersonal and emotional make up in dealing with their subordinates.

Key Topics

The tentative list of topics covered is given below:

• Attracting Talent by mapping psychological contract and by offering right Talent Value proposition and building employer brand.
• Career Management- Identifying potential, Fast track careers, managing stars and solid citizens.
• Employee Engagement on the job- job sculpting, designing jobs with greater motivational potential.
• Role matching in teams to enhance their engagement and effectiveness in teams.
• Performance appraisal counseling, feedback, and coaching skills.
• Understanding your emotional Intelligence and interpersonal make up.

Programme Pedagogy

The programme would consist of a mix of personal assessments; individual and group exercises; concept sessions; case discussions; and personal explorations.

Programme Eligibility

The programme is aimed at managers at various levels in the organization and from various functional areas who wish to improve their “Talent management and engagement quotient”! We are aiming to get managers from a variety of backgrounds to juxtapose multiple and diverse viewpoints in the group. A high degree of willingness to work with oneself is desirable.

Programme Fees

Rs. 36,000/- (Rupees thirty six thousand) plus applicable service tax.

Discount on the Programme fees:

An organization is entitled to get a discount @ 10% on the Programme fees provided that it nominates at least four participants for a particular MDP.

Programme Dates

October 28 – 31, 2013. The classes would run for whole day on the first three days. The participants would have group work and preparatory reading in the evenings. On the last day, the program will start early and would end before a late lunch.

Venue

The participants will be provided single occupancy air conditioned board and lodging facility at Tata Hall inside the IIMC campus. The classes will be held in Tata Hall.

Programme Director

Prof. Amit Dhiman, faculty in the Human resource Management Group, has been teaching courses on Performance Management, Talent Management, Strategic Human Resource Management, and Human Resource Management in Services since 2008 at IIMC. In above areas and others, he has publications in internationally acclaimed journals, and presentations in prestigious international conferences like Academy of Management. He has got training in various pedagogies at prestigious institutions including Harvard Business School. He holds a Ph. D. in Human Resource Management from Indian Institute of Management, Ahmedabad, with thesis focusing on performance management in Indian Organizations. He also holds a Masters degree in Human Resource Management and BE degree in Mechanical Engineering. He has worked for more than seven years in industry in private sector, mainly in Human Resource Management, training and Organizational Development functions both as a trainer and policy maker.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Strategic Brand Management

Date: November 11 – 15 , 2013

Venue: Tata Hall, IIMC Campus

Programme Director: Prof. Ramanuj Majumdar

The Brand Building Challenge:

The intrinsic strength of companies like Apple, Sony, Nokia, Honda, P&G, Unilever, Intel etc. are derived from the fact that consumers all over the world are familiar with their names. In India too, Tata Steel, Lux, Dove Soap, Surf Detergent, Ponds Talcom Powder, Maggi Noodles, Bata Shoes, Bajaj two wheelers, Maruti car etc. have become legendary names or synonym in their respective product categories. Customers prefer to buy branded products because of familiarity and perceived image.

Companies in India have realized that the principal asset of a company lies in how it is perceived in the minds of potential customers. In the absence of differentiation about quality, consumers are even willing to pay premium price for names. As such, successful brands are the best guarantee for future earnings.

A brand gives the product a meaning and defines its identity before the target consumers. Today companies are increasingly feeling the necessity to build brand by creating awareness, personality, reputation, image etc. Visionary managers realized the importance of brands core values, all painstakingly built over the years and fine tuning their enactment to keep the brand relevant under dynamic market conditions. Thus, brand building has assumed a challenging task for any marketer.

Programme Focus:

Practicing managers are keen to learn about the core concepts and process behind brand management. They want to acquire pragmatic frameworks that enable them to better characterize their brands and develop sound strategies for growth.

Key elements for a successful brand are not merely the parentage (who the marketer is), rather the importance of flexible, strategic plans. The prime focus of this MDP is to explain the concept of branding and how to nurture or plan for their growth and ultimately create powerful brands in today’s fierce competitive market.

Contents:

• Branding challenges and opportunities
• Strategic foot steps towards Brand Building
• Use of Consumer Perceptions & Insights to create Brand Personality
• Guidelines for brand Positioning
• Role of Advertising in Brand Building
• Brand Hierarchies and Portfolios
• Winning the Brand Battle: How powerful brands face competition?
• Brand Evaluation: Consolidation, Extension, Deletion, Repositioning Brands
• The Future of Branding and latest thinking
• Designing and Implementing Branding Strategies

Who may attend?

We are addressing this MDP for people who want to learn how to build & nurture brands in real world. Such people may already be in the marketing function in fast-moving consumer goods (FMCG), durable products or services. This programme will be of interest to middle level marketing managers whose principal responsibilities lie in managing brands in their portfolio of products. Managers from other functional areas, especially from sales, advertising and commercial activities would also find the programme relevant.

Pedagogy

Apart from explaining variety of Brand Management concepts with several live examples, experience sharing by top level Marketing Practitioners and small group exercises with real life case studies would constitute the central pillar of This MDP.

Programme Director

Prof. Ramanuj Majumdar joined the Marketing Group of IIM Calcutta in 1977 with a first class Bachelor & Master degree in Statistics from ISI Calcutta, after a brief stint of eighteen month in an International Project in IIM Bangalore. He earned his Doctorate (Fellow Title) in Marketing from IIMC. He assumed the position of professor in Marketing at the age of 38 years.

Apart from teaching many popular Marketing courses in PGP, MDP & In-company programmes during his long teaching career, spanning over 34 years, Prof. Majumdar has delivered lectures in leading business schools in USA, Germany, Netherlands and UK on their invitation. He has also visited China, South Korea, Singapore, Italy and Middle East in connection with International Programmes and Conferences.

He has written numerous papers on wide variety of practical Marketing issues. He has the distinction of handling numerous marketing consultancy projects for many blue chip companies and PSUs in India. He is the author of books such as Product Management in India, Consumer Behaviour, Marketing Research, Marketing Strategies, which have assumed popularity in MBA programmes in India and abroad. His forthcoming books are Sales Managements and Strategic Brand Management.

Prof. Majumdar can be contacted by email: ramanuj.majumdar@gmail.com and Cell no. : 9433183823

Apart from Prof. Majumdar, few senior Executives from industry shall share their experience and interact with the participants during the programme.

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700 104, India

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock.

The Session is expected to be over by 2. 00 p.m. on the last day of the Programme. The participants are requested /expected to make their travel plan accordingly.

Programme Fees

INR 50,000/- plus applicable Service Tax for per participant. This would include course material, food, lodging and tea/coffee during the programme.

Discount on the Programme fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Prof. Majumdar can be contacted by email: ramanuj.majumdar@gmail.com and Cell no. : 9433183823

Apart from Prof. Majumdar, few senior Executives from industry shall share their experience and interact with the participants during the programme.

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700 104, India

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock.

The Session is expected to be over by 2. 00 p.m. on the last day of the Programme. The participants are requested /expected to make their travel plan accordingly.

Programme Fees

INR 50,000/- plus applicable Service Tax for per participant. This would include course material, food, lodging and tea/coffee during the programme.

Discount on the Programme fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

EMOTIONAL INTELLIGENCE

November 16 – 19, 2013

At

Tata Hall, IIM Calcutta

Programme Director

Prof. Vidyanand Jha

Why This Programme?

The environment of business in the recent years has become more and more complex. In this situation of increased complexity, there has been a re-examination of the factors contributing to personal and managerial effectiveness. Increasingly, the older notion of intelligence and technical competence being the sole predictors of effectiveness is being contested. Some interesting new ideas in this regard are the concepts of Multiple Intelligence put forth by Howard Gardner and Emotional Intelligence popularized by Daniel Goleman. These broader forms of intelligence have been found to be useful in multitude of situations, including managerial jobs.

Emotional Intelligence relates to - sensitivity to and management of self – in relationships. Empirical evidence has suggested that emotionally intelligent people are more adept at handling diverse situations. Moreover, emotional intelligence at the workplace has been found to have positive impact on success in interpersonal relationships and performance within the organization. Given this interest in emotional intelligence and the wide spread recognition of its salience in enhancing managerial effectiveness, we decided to launch this programme which is in its eighth edition now.

Programme Objectives

The programme aims to:

• Develop an appreciation of the origin of concepts of multiple intelligence and emotional intelligence.
• Understand the benefits of being emotionally intelligent.
• Develop an understanding of the different facets of emotional intelligence.
• Help the participants get their own emotional intelligence profile and explore their own emotional existence.
• Help participants learn work place specific techniques for improved effectiveness using emotional intelligence

Key Topics

• Multiple Intelligences
• Emotional Intelligence and empathy
• Using Emotional Intelligence to enhance personal and managerial effectiveness
• Working with Emotional Intelligence in the intrapersonal and interpersonal realm
• Improving adaptability with emotional intelligence
• Being effective at managing stress
• Positive influence of emotional intelligence on general mood

Programme Methodology

The programme would consist of a mix of individual and group exercises, concept sessions, and personal explorations. The participants would also be provided one on one personal time with the programme directors to know about their own emotional intelligence profile and ways in which they could enhance their managerial and personal effectiveness through the use of emotional intelligence.

Who could attend this programme?

This general format programme could be beneficial to all levels of managers in different forms of organizations. It is also open for all functional areas. The only requirement for participants would be a desire to improve their own managerial effectiveness through working with emotional intelligence.

Programme Directors and Faculty

The Programme is designed and directed by Prof. Vidyanand Jha, Fellow, IIMA. Prof. Jha has taught large number of executives during last fifteen years in a variety of subjects related to behavioural sciences. He brings a wide spread knowledge alongwith a keen interest in emotional intelligence to the programme design and delivery.

The Programme may also include some other speakers from academia and industry.

Programme Duration and Timings

The programme would be held during November 16 – 19, 2013. The participants can check in at Tata Hall from the evening of November 15, 2013. Sessions would be held between 9:30 A.M. to 5:30 P.M. on the first three days. Normally the participants would have some preparatory work and assignments in the evenings. On the last day, the programme would finish by 1:30 P.M. The participants are advised to make their travel plans accordingly.

Programme Venue and Facilities

The Programme would be held at Tata Hall, our on-campus self-contained executive education facility. The Institute Campus is situated around 35 kilometres away from the Calcutta Airport and around 20 kilometres from the Howrah Railway Station among sylvan surroundings at the outskirts of Calcutta. Pre-paid taxi facilities are available round the clock from both these locations.

Participants would be provided with air-conditioned single room (with attached bath) accommodation at the Tata Hall, our MDP Centre, with a choice of vegetarian and non-vegetarian food.

Programme Fee

Fee of Rs. 50,000/- plus applicable Service Tax per participant would be charged to cover tuition, residence and course material.

Organizations sending 4 or more participants qualify for a 10% discount.

How to Enroll

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Further Communication about Programme Design

In case of any suggestions/comments/clarifications regarding the content and methodology of the programme, please get in touch with Prof. Vidyanand Jha (vjha@iimcal.ac.in).

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Further Communication about Programme Design

In case of any suggestions/comments/clarifications regarding the content and methodology of the programme, please get in touch with Prof. Vidyanand Jha (vjha@iimcal.ac.in).

Enrol NOW for this program

Marketing Strategies for Profitable Growth in India

November 21-23, 2013

Program Directors: Prof. Prashant Mishra & Prof. Ramendra Singh

This programme focuses on the ways and means to building and sustaining customer relationships for maintaining profitable growth. The participants will learn how to identify and segment markets, improve customer acquisition and retention efforts, build and manage product portfolios, strong brands, improve sales and distribution effectiveness, and effectively enter and expand into new markets. It aims to provide a broad understanding of contemporary approaches to growing business and will also focus on ‘cutting edge’ issues concerning marketing practices. The programme focuses on the critical marketing components required to compete in India. This hand-on programme helps you to explore leading marketing practices from across the globe that can be applied to create and sustain competitive advantage in Indian markets and beyond.

PROGRAM FOCUS

• Emerging Challenges for Marketers in India
• Exploiting Customer and Market Information
• Identifying and analyzing Segments,
• Customer Oriented Growth Strategies for Indian Markets
• Enhancing Market Orientation
• Developing Effective Marketing Plans
• Designing and Managing Distribution Infrastructure

WHO SHOULD ATTEND

This program is of great interest, if you are a senior executive, entrepreneur, and marketing professional who are responsible for developing and implementing marketing strategies, both domestically and globally. It is designed for Indian domestic companies and Multinational companies seeking to penetrate further into Indian and markets.

BENEFITS OF PARTICIPATING

You will enhance your ability to:

• Develop a broader perspective on strategic side of marketing
• Design and align the organizational elements to promote and support market growth efforts
• Build and maintain an integrated process to bolster customer relationships
• Design and develop customer-focused strategies for market success
• Understand and conduct competitor analysis
• Develop and execute effective marketing programmes in Indian markets

PEDAGOGY

The Programme will be highly experiential and interactive, comprising participant presentations and discussions, case studies, classroom lectures and presentations by industry experts.

PROGRAM VENUE AND DURATION

This programme will be held at the Tata Hall, Indian Institute of Management Calcutta, Joka, Diamond Harbour Road, Kolkata-700104.

Participants will be accommodated in Single/AC Rooms with attached bathrooms and will have access to telephones, fax, internet as well as the IIMC Library. The airport and railway station are approximately 30 km from the campus and prepaid taxis/hired cars are readily available.

The program schedule will be 9.00 am to 6.00 pm on first 3 days during the program, with breaks for lunch and tea. Participants must report at the venue of the programme by the evening of November 20, 2012. On the last day, the programme will continue till 2.00 pm and hence participants are requested to make their travel arrangements accordingly.

PROGRAM FEE

Rs.50,000/- (Rupees Fifty Thousand) plus applicable service tax will be charged for this Residential Programme.

PROGRAM DIRECTOR(S)

Dr Prashant Mishra is presently Associate Professor in Marketing Area. He was earlier Chairperson of Post Graduate Programme at IIMC and has also been Coordinator of Marketing Area. Recipient of the Association of Management Schools (AIMS) Best Case Writing Award for the year 1999, he has been involved in designing and delivering several unit-based management development programs for various manufacturing and service organizations. His current research interests are Customer Focus, Consumer Psychology; Retail chain processes; Product and Brand management; Services Environment and Ways to Improve Marketing Effectiveness. Dr. Prashant’s recent training / consulting assignments are with various organisations including Tata Metalliks Limited, Power Grid Corporation; Bajaj Auto Limited, Deutche Bank; Standard Chartered Bank; AMUL; Baxter Pharma, Indian Railway, Johnson and Johnson Medical India; SBI Life Insurance Corporation; Bharat Petroleum Corporation Limited; Vodafone Essar; Balasore Alloys Limited; Bank of India; United Bank of India; State Bank of India; State Bank of Patiala; Indian Oil Corporation; Cognizant Technology Solutions; and Tata Management Training Center to name a few. Besides these Dr. Prashant also offers various management development programs (under the banner of IIMC Center for Management Development Programs) on area such as Building Customer Oriented Organizations, Marketing Skills for high performance; Managing Retailing for Superior Performance; Marketing of Services and Marketing Skills program for Entrepreneurs and small businesses, which are well attended by participants from different organizations across the country.

Prof. Ramendra Singh is an Assistant Professor of Marketing at IIM Calcutta. He is a Fellow of IIM Ahmedabad, MBA from XLRI Jamshedpur, and B.Tech from IIT-BHU. His research has been published in reputed international journals such as Industrial Marketing Management, Journal of Business and Industrial Marketing, and Marketing Intelligence & Planning He has worked for six years in sales and marketing positions in several companies such as Indian Oil Corporation in Marketing Division, Exxon Mobil managing its auto-lubricants distribution network, SRF Limited as Product Manager, and later in ICICI Bank as business development manager at the corporate office. He has also undertaken consulting projects for pharmaceutical companies. One of his latest interests is in teaching & research on marketing to bottom-of-pyramid customers.

Besides the program directors, other faculty and experts with rich experience in marketing practice will also be included as facilitators during the program.

For further details of the programme, Program directors can be contacted at ramendra@iimcal.ac.in

ENROLMENT

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Program directors can be contacted at ramendra@iimcal.ac.in

ENROLMENT

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Leadership Excellence

Programme Synopsis

Prof. C. Panduranga Bhatta

Date: November 25, 2013 to November 27, 2013

Fees RS 29000.00 /- (Service Tax is applicable on the mentioned fees.)

Programme Coverage

The realities of today’s business environment marked by globalization, fierce competition, change, technological complexity and diversity make it extremely challenging to lead organizations.

Leadership excellence lies in understanding the significance of interdependence that exists between an organization and its dynamic socio-economic environment and formulating strategies to manage expectations of key stakeholders besides maintaining a competitive advantage. It also helps participants develop leadership which is socially, environmentally and culturally responsible.

The competitive edge of this program is in its unique design, incorporating the best leadership theories and practices from all parts and of the world, with emphasis on Indian ethos, which is quintessential for emerging leaders in the contemporary world.

This programme addresses the topic of effective leadership from a multidisciplinary perspective and provides an alternative approach to understanding leadership besides enabling participants to gain better insights and develop an intuitive understanding of evolving perspectives, worldviews, visions and purposes, which are needed to become excellent leaders.

The purpose here is to provide an integrative framework for understanding leadership excellence. The focus is on helping participants on a path of self-discovery in the area of leadership and providing practical tools that can make them more competent, more articulate, more creative, more inspirational and more credible which in turn help in winning the hearts and minds of their followers.

Programme Objectives

• To explore leadership dimensions that are responsible, responsive, result and customer oriented, entrepreneurial, innovative & intuitive and, change and growth oriented
• To learn the art of stimulating a positive work culture through leadership qualities and skills.
• To understand and appreciate the pursuing of excellence, leading change, accommodating diversity, creating team spirit and coping with stress for increasing performance.
• To understand spiritual and emotional competence and their roles in shaping effective leadership.
• To explore strategies for empowering people at all levels to share leadership responsibilities.

Programme Content:

The programme will be woven around the following themes:

• Exploring Leadership
• Transformational Leadership
• Managing Change and Team Building
• Art of Inspiring for Excellence
• Excellence through Creativity and Innovation
• Strategic Leadership
• Developing Leadership Potential
• Intuition for Leadership Excellence
• Learning Agenda of a Leader

Pedagogy

Pedagogy is an interactive mix of case studies of benchmark organizations, experience sharing, lectures, discussions, and group presentations, reflections on industrial experiments and real-life situations, screening of videos and interactive sessions with practising CEOs. It also includes extensive competency tests for the participants, to assess their personality dimensions, which help them identify strengths and weaknesses. A subsequent counseling session helps them address weaknesses. The entire approach is integrative and interdisciplinary. Most of the inputs are drawn from highly successful companies as well as classical and contemporary writings on the subject.

What The Participants Say?

• This programme has taken care of all the related aspects of Leadership in detail.
• The programme was lively and educative.
• The topics covered have been chosen very carefully. Pedagogy, which used the combination of lecture, syndicate discussion, and case studies, was “very effective”. Study materials provided are relevant and enriching.
• The participants belonged to diverse organisations, which added value to the discussions and knowledge sharing process.
  They took active role in the running the course through lively discussions and experience sharing, both of individual and of organisations to which he/she belonged. This made the whole course very fruitful.
• This course is very relevant and a good learning exercise and a refreshing experience.

Who May Attend?

This programme has been designed for senior and middle level executives in public and private sector industries and, multinational companies, who have leadership responsibilities or are in line for promotion to such positions. CEOs of family-owned business houses and consultants in the area of human resource management and organisational development, administrators and executives in responsible positions also gain much benefit from this programme.

Programme Director and Faculty

Professor C Panduranga Bhatta is a Professor in Business Ethics and Communication Group and also the Coordinator of Management Centre for Human Values at the Indian Institute of Management Calcutta and has three and half decades of teaching and research experience in postgraduate and doctoral level besides being a consultant and contributor to several research projects undertaken by prestigious institutions in India and abroad.

He has published four books and more than hundred articles in reputed journals issued from India and abroad on leadership, creativity and innovation, building excellence, cross cultural management, managing interdependence, managing power, positive psychology, tacit knowledge, etc. He is also the Editor of Journal of Human Values (JHV) published by SAGE Publications, Los Angeles, London, New Delhi, Singapore and Washington DC.

He conducts many residential management development programmes at the Indian Institute of Management Calcutta on leadership, managerial excellence, organizational excellence through leadership, creative excellence in management, excellence in school education through leadership and a few residential programmes at Bengaluru, Muscat and Sharjah every year on these topics.

He has conducted a large number of customized In-Company training programmes for public and private enterprises besides lecturing at various Management Institutes in India and abroad.

Prof. Bhatta has secured Jawaharlal Nehru Memorial Fund Award (Twice) for the distinctions achieved in Academic field besides being honoured with a gold medal by the Association of Indian Management Schools for securing the prestigious “AIMS-ICFAI Best Teacher Award-2011”.

Besides the programme director, IIMC faculty and executives from reputed industrial houses may also take classes and share experiences.

For further details of the programme, Prof Bhatta may be contacted at cpbhatta@iimcal.ac.in

Programme Venue and Facilities:

The School of Ancient Wisdom,
Kannamangla Palya, IVC Road,
Near Bengaluru International Airport
Bengaluru-562110

This fully residential programme will be held at the School of Ancient Wisdom located in an exclusive & beautiful pocket of nine acres land in the midst of wonderful Nature.

It is just 10 kms away from the Bengaluru International Airport, towards Devanahalli and Nandi Hills (10 minutes drive) and 40 kms away from Bengaluru’s main Railway Station and Central Bus stand. Prepaid taxis are available at Rs. 400 from the airport.

Participants will be accommodated in Single non AC deluxe rooms with attached bathrooms and will have access to the library and other facilities available in the venue. Pure vegetarian food will be served during breakfast, dinner and lunch.

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Prof Bhatta may be contacted at cpbhatta@iimcal.ac.in

Programme Venue and Facilities:

The School of Ancient Wisdom,
Kannamangla Palya, IVC Road,
Near Bengaluru International Airport
Bengaluru-562110

This fully residential programme will be held at the School of Ancient Wisdom located in an exclusive & beautiful pocket of nine acres land in the midst of wonderful Nature.

It is just 10 kms away from the Bengaluru International Airport, towards Devanahalli and Nandi Hills (10 minutes drive) and 40 kms away from Bengaluru’s main Railway Station and Central Bus stand. Prepaid taxis are available at Rs. 400 from the airport.

Participants will be accommodated in Single non AC deluxe rooms with attached bathrooms and will have access to the library and other facilities available in the venue. Pure vegetarian food will be served during breakfast, dinner and lunch.

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

LEADERSHIP AND TEAM BUILDING

(November 25 - 29, 2013)

Tata Hall, CMDP Complex, IIM Calcutta, Joka

Programme Directors: Prof. B.N. Srivastava & Prof. Chetan Joshi

The Objective:

Leadership simply stated, entails fulfillment of responsibilities and achievement of organizational goals by managers in an organization. The nature and complexities of tasks and responsibilities, and the challenge faced by modern organizations in the emerging business environment, managers must learn to work effectively with teams of colleagues and subordinates. They must do so both internally and externally and at top, middle and lower levels. Leadership and team building are intertwined as one integral focus of the programme. This programme will help you to develop your leadership potential and skills alongside skills in team building.

The Programme Focus and Contents:

The programme contents are focused in two specific modules dealing with the theme of leadership and team building.

Module 1: Building Leadership Potential and Skills

This module will help participants to become aware of their own needs, perceptions and feelings and how the same affects or is affected by others’ needs, perceptions and feelings. Participants thus become aware about the antecedents and consequences of their interpersonal styles.

Individuals will learn to differentiate functions and responsibilities at different levels and in different situations internal or external to the organization. Individual participants will diagnose their leadership styles and why the same is or is not appropriate in different situations. Managers will also learn about when to use which leadership style in decision making situation.

Module 2: Team building

Leadership effectiveness is closely linked with team effectiveness. How a leader emerges in a work group will be the focus of this module. Observations of leadership behaviours data is a vital source of information for selection of future leaders. What roles are played by members in team situation will be observed and identified. This module will also cover small group processes such as communication, conflict resolution and decision making in teams within organizations.

What Are The Learning Methods?

A mix of learning methods compatible with the modular approach will be followed. These include use of structured or unstructured group discussions, diagnostic instruments, role plays, structured exercises, and games.

Programme Faculty:

Professor B.N. Srivastava has been conducting the Programme for quite a number of years. He is a senior faculty member of IIMC in the Behavioural Science Group. He has published many papers on psychological, social psychological and organizational behaviour topics in national and international journals and conferences. He is an active trainer and a consultant for a number of large public and private sector companies in India. He has co-authored a book on International Management: Concepts and Cases, 1997, which received The Escorts Award for the Best Management Book of the year.

Prof. Chetan Joshi is a faculty member in the Behavioural Science Group of IIM Calcutta where he teaches courses and conducts training programmes on Inter-personal Skills, Leadership and Team Building. His award winning behavioral science research has been presented at international conferences such as the Administrative Sciences Association of Canada, Society for Industrial and Organizational Psychology, International Congress of Psychology and the Academy of Management. He has developed simulations and exercises which have been showcased at the annual conferences of the OBTS Teaching Society for Management Educators. His co-authored case study and teaching notes are available from Harvard Business School Publishing.

Prof. Dilip K. Lahiri has over 49 years of experience as Behavioural Science teacher, trainer, researcher and consultant. After serving as Professor of Behavioural Science at IIMC for nearly thirty years, he served as Professor at Academy of Management Excellence at Chennai and Emeritus Professor at T.A. Pai Management Institute, Manipal. He also worked for two years at ICI Ltd as full-time Internal OD Consultant as well as for about a year at Tata Management Training Centre, Pune. He is the Founder Dean of Indian Society for Applied Behavioural Science.

Who May Participate?

The programme as such is useful for all managers with 5 - 7 years of experience, irrespective of their functions, hierarchical position and business involvement - be it in the private/public sector organizations, multinational companies or government organizations. We believe that an organization will get an optimum return from this programme by sponsoring a team of 2 - 4 managers who have responsibility for managing a department, division, business group, or the entire organization.

When, Where and How Long?

November 25 – 29, 2013

Tata Hall, CMDP Complex, (IIMC Joka campus)
Indian Institute of Management Calcutta,
Diamond Harbour Road, Joka Post Office
Kolkata - 700 104
Tel: 91+ 33 - 24679189/8301-04 Ext. 336/134
Fax: 91 + 33 – 2467 7851/8307

The first session will begin at 9.00 hours on November 25, 2013. Residential participants are expected to check in at the Tata Hall within our institute campus on the afternoon/evening of November 24, 2013 or in the morning of November 25, 2013 before registration at 9.00 a.m. Tata Hall will be booked for residential participants under the Conference Plan from the evening of November 24, 2013 to the afternoon of November 29, 2013. The programme will close at 1.30 pm on the last day. After the programme concludes, participants should plan for two hours travel time to the airport (1 hour and 15 minutes to Howrah/Sealdah train stations) from IIM Calcutta Campus and then about 1 hour for check-in/security check procedures inside the airport. So, participants are expected to make their travel plans accordingly.

Transport arrangements: Participants will have to make their own arrangement for travel from and to the airport/train station in Kolkata.

Course Fee

The programme fee for each residential participant is Rs. 50,000/- plus applicable Service Tax. The fee for residential participant covers tuition, board and lodging (single occupancy) under conference plan, and course materials etc. The programme fee for each non-residential participant is Rs. 44,000/- plus application Service Tax. The fee for non-residential participant covers tuition, mid-morning and mid-evening tea and lunch, and course materials etc.

Group Discount

A discount of 10% per participant is offered to companies who sponsor four or more participants to the program.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office. In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in) or Prof. Chetan Joshi (Mobile: 9432013296; Email: chetan@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office. In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in) or Prof. Chetan Joshi (Mobile: 9432013296; Email: chetan@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

General Management Programme for Senior and Middle-Level Executives

November 25 – 29, 2013

at

MDC, Tata Hall

IIM Calcutta Campus

Diamond Harbour Road, Joka

Kolkata – 700104

Programme Director:

Prof. Subrata Mitra

Introduction

Globalization has changed the face of the world. Now, there is more mobility of resources across international borders due to gradually reducing trade barriers and there is a higher scope for organizations to explore opportunities abroad. Information is instantaneously, and freely, available on the Internet, and consumers are bombarded with more choices than ever before. Now, there is virtually no time lag between product launches abroad and in India. Shelf lives of products are gradually diminishing and there is a greater demand for more new varieties of products. In this rapidly changing scenario, organizations not only have to cope with increased competition due to globalization, but also have to devise appropriate strategies and realign operations so as to cater to the ever-changing tastes of consumers.

India is occupying a significant position and playing a major role in today’s world economy. Arcelor Mittal becoming the numero uno steel maker in the world, Tata’s acquisitions of Corus Steel, Jaguar and Land Rover from Ford Motor Company and numerous other acquisitions abroad by Indian pharmaceutical, IT and telecom companies are testimony to that. India is one of the fastest growing economies, second only to China in terms of growth rate. India, apart from China and other South-East Asian nations, has turned into one of the global manufacturing hubs because of vast availability of natural resources and low-cost, skilled manpower. India has been gradually opening its doors to the world since the early 1990’s, and there has been a significant flow of foreign investments in India since then. Foreign Direct Investments (FDI) are now allowed in many sectors, including banking and financial services, telecom, civil aviation, healthcare, insurance and single and multi-brand retail. Talks are on the table to relax the sectoral FDI caps in these sectors and allow FDI in new sectors such as pension.

Competition is getting more intense in India and business dynamics are changing very fast in response to the changes in the Indian economy brought about by economic liberalization and globalization. India today is more aligned with the world economy, and, therefore, when the financial crisis hit the world in 2008, India was also affected, albeit to a lesser extent compared to the U.S. and Europe. In this scenario, senior executives of Indian firms have to brush up and update their knowledge from time to time on changes that are taking place not only in the external world, but also within their own firms brought about by these external changes, so that they can drive their firms in the right direction. It will no longer pay to confine one’s knowledge to a particular sector, industry or functional area. Executives of today have to keep themselves abreast of affairs beyond their immediate functional areas and industries, and of major changes in policies in the Indian and world economy, to get an overall picture of the business scenario. Keeping this in mind, this four-and-a-half-day General Management Programme has been designed for senior and middle-level executives of Indian manufacturing and service firms, who are drivers of not only their own firms, but also the Indian economy as a whole. The programme intends to update participants on various current economic, social, political, legal and functional issues, and expose them to a learning environment to help them assess the impact of their decision-making process. It is expected that the learnings and discussions in the classroom will help participants make better, informed decisions in real-life, and thereby help their firms stay competitive in this globalized world.

Objectives

• To expose participants to the issues related to globalization and its impact on the Indian economy and business
• To help participants understand the rapidly-changing business dynamics and its impact on organizational restructuring and performance
• To make participants aware of important evolving issues and topics in different functional areas, and the economy as a whole
• To expose participants to case studies of best practices in diverse functional areas
• To facilitate learning and developing better decision-making abilities through group work in a learning environment
• To prepare participants to deal with global competition better

Key Topics

The programme intends to address, but may not be limited to, the following topics:

• Globalization and the Indian economy
• Economics of climate change
• Changing geo-political environment
• Investment decision and risk analysis
• Decision making under uncertainty
• Leadership and team building
• Interpersonal effectiveness
• Managing change
• Project management
• Contracts and arbitration
• Strategic brand management
• Customer relationship management
• Public-private partnerships, e-Governance

Participants will be provided with selected reading materials.

Pedagogy

Classroom lectures, case discussions, interactions and participation in discussions

Expected Profile of Participants

The target participants for this programme are senior and middle-level executives of manufacturing and service firms. Self-employed persons, central and state government employees and persons working in NGOs and charitable institutions are also welcome to participate in the programme.

Programme Director

Prof. Subrata Mitra, IIM Calcutta
Prof. Mitra is a Professor of Operations Management at IIM Calcutta. He received his B.E. in Electronics and Telecommunications and M.E. in Production Management from Jadavpur University, Kolkata and Fellowship (Ph.D.) from IIM Calcutta. He has four years of industry experience and twelve years of teaching experience. He has research interests in logistics and supply chain management and has published extensively in national and international journals. Prof. Mitra has directed and taught in many management development and in-company programmes. He was awarded the prestigious Fulbright Senior Research Fellowship by the U.S. Government to spend 8 months from January to August, 2006 at The George Washington University, Washington, DC. He also received another Fulbright-Nehru Visiting Lecturer Fellowship to spend 4 months from February to May, 2011 at Purdue University, U.S.

Programme Faculty

IIM Calcutta faculty members from different functional areas

Programme Venue

Tata Hall, IIM Calcutta Campus

Programme Duration

November 25 – 29, 2013.

Residential participants may arrive at Tata Hall in the evening of November 24, 2013. Accommodation will be provided up to the forenoon of November 29, 2013 (The programme will be over by lunch on November 29, 2013).

Non-residential participants are required to report at Tata Hall at 9.00 a.m. on November 25, 2013.

Programme Fees

For residential candidates: Rs. 55,000/- plus applicable service tax per participant

For non-residential candidates: Rs. 50,000/- plus applicable service tax per participant

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

IMPROVING COMMUNICATION AND INTERPERSONAL EFFECTIVENESS

Prof. Leena Chatterjee

Duration: December 02 - 04, 2013

Programme Objectives and Coverage

Effective communication and interpersonal skills are prerequisites to successful management of people in organizations. Managing teams and groups, resolving interpersonal conflicts, and handling negotiations are but a few of the areas where it is imperative to possess such skills.

Almost all communications and interpersonal interactions are influenced by our assumptions pertaining to the situation. Thus the first step to achieving effective communication and interpersonal relationships is to develop an awareness of our own managerial styles. With a proper understanding of oneself, a manager can work towards developing and improving the basic tenets of effective communication such as listening and responding, and giving and receiving feedback.

These skills can be further utilized in developing strategies for managing a variety of specific interpersonal situations. In this context the objective of this Programme is to help participants to hone their interpersonal communication skills and to develop insights into managing oneself and one's relationships with others. The programme is divided into the following three modules:

Module 1: To enhance self- awareness through feedback to participants about their needs, orientations and personal styles in managing relationships and roles.

Module 2: To help participants to examine their communication styles and to hone their skills in listening, responding, giving and receiving feedback and persuasion.

Module 3: To help participants to develop insights into managing interpersonal relations in some specific organizational contexts such as developing and counselling employees, managing teams and groups, and resolving interpersonal conflicts.

Pedagogy

The programme is based on experiential learning. To this effect the teaching methodology will include personality
tests and questionnaires, structured exercises, role-plays, case discussions and lectures.

Programme Director:

Prof. Leena Chatterjee completed her Masters in Psychology from Delhi University and her PhD from IIT, Kanpur. She teaches compulsory courses on Understanding People, Interpersonal Relationships and Group Dynamics in Organizations and offers electives on Managing Self in Organizations. Communication, Interpersonal Effectiveness and Team Building.

Who may attend

Senior and middle level managers from any functional area.

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme.
The programme is expected to be over by 2. 00 p.m. on the last day. The participants are requested /expected to make their travel plan accordingly.

PROGRAMME VENUE AND FACILITIES

The participants will stay at Tata hall inside the campus.

PROGRAMME FEE

A fee of Rs. 45,000/- plus applicable Service Tax for per participant would be charged to cover tuition, residence and course material.

If more than 4 participants are nominated from a single organization, they would be offered a discount of 10% on the programme fee.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Management of Creativity and Innovation

December 02 - 06, 2013

Programme Director: Prof. Vidyanand Jha

WHY THIS PROGRAMME:

There is an old Chinese saying - May you live in interesting times! It is considered both a curse and a blessing depending upon how one looks at it and consequently what course of action one adopts. There is no doubt that at the turn of the new century (millennium, if you please), consequent to the emergence of an increasingly globalised and liberalised business environment, Indian managers are living in interesting times. One of the most important aspects which is going to decide whether these interesting times turn out to be a blessing or a curse is an organisation’s record in innovation - its ability to tap the creative potential of its employees and to translate that into innovation at the corporate level; and its ability to compete and excel on the basis of innovative products and services.

The name of the game now, for the successful organisation, is to constantly reinvent itself. This takes the organisation away from the command and control mentality and generates a culture where everybody contributes creatively to enhancing organisational effectiveness, both at present and in the future. What it all translates in real terms is that the organisation has to encourage its employees to think; and think creatively. It also means that not only a select band of people, as was the case earlier, from R&D or similar departments, but people across the organisation are involved in the process of innovation.

This course hopes to initiate and add to such a process of innovation in Indian organisations. It is based on the assumption that all employees have creative potential, which can be harnessed and managed to lead to innovation and excellence for the organisation.

This course has been offered for last 15 years in many editions in open Management Development Programme format and also In-company format for specific clients.

PROGRAMME OBJECTIVES

The programme has four broad objectives:

• To develop a critical appreciation of concepts related to creativity and management of creativity and innovation.
• To help the participants assess their own creative potential, to identify the various blocks to realise this creative potential, and to guide them to develop a personal agenda for overcoming these blocks.
• To train the participants in creative problem solving methods.
• To develop an appreciation among the participants about the organisational context of creativity and innovation so that they can work towards making their own organisations into creative workplaces which come out with innovation on a sustained basis.

KEY TOPICS

• Creative Personality
• Creative Process
• Creative Problem Solving Techniques
• Creativity in Organisational Context
• Innovation in the Organisational Context

PROGRAMME METHODOLOGY

The Programme would consist of a mix of personal assessments, individual and group exercises, concept sessions and case discussions.

PROGRAMME DIRECTOR & FACULTY

The programme is designed and directed by Prof. Vidyanand Jha, Fellow, IIMA. Prof. Jha has been offering PGP level courses and MDPs on management of creativity and innovation; and is also doing some original research work in this area. The programme may also include some other speakers from industry and academia.

PROGRAMME DURATION AND TIMINGS

The programme would be held during December 02 - 06, 2013. The participants can check in at Tata Hall from the evening of December 01, 2013. Sessions would be held between 9:30 A.M. to 5:30 P.M. on the first four days. Normally the participants would have some preparatory work and assignments in the evenings. On the last day, the programme would finish by 1:30 P.M. The participants are advised to make their travel plans accordingly.

PROGRAMME VENUE AND FACILITIES

The Programme would be held at Tata Hall, our on-campus self-contained executive education facility. The Institute Campus is situated around 35 kilometres away from the Calcutta Airport and around 20 kilometres from the Howrah Railway Station among sylvan surroundings at the outskirts of Calcutta. Pre-paid taxi facilities are available round the clock from both these locations.

Participants would be provided with air-conditioned single room (with attached bath) accommodation at the Tata Hall, our MDP Centre, with a choice of vegetarian and non-vegetarian food.

PROGRAMME ELIGIBILITY

The programme is aimed at the managers at various levels in the organisation. This is to achieve a mixed group of participants who would have multiple views to share. A high degree of willingness to work with oneself is desirable.

PROGRAMME FEE

Fee of Rs. 60,000/- plus applicable Service Tax would be charged for per participant to cover tuition, residence and course material.

If more than 4 participants are nominated from a single organization, they would be offered a discount of 10% on the programme fee.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

In case of any suggestions/comments/clarifications regarding the content and methodology of the programme, please get in touch with Prof. Vidyanand Jha (03324678300 (O), 03324532294 (R); 9330983989 (M); and vjha@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

In case of any suggestions/comments/clarifications regarding the content and methodology of the programme, please get in touch with Prof. Vidyanand Jha (03324678300 (O), 03324532294 (R); 9330983989 (M); and vjha@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Business Decisions using Analytics and Computational Intelligence

Programme Directors: Prof. Saibal Chattopadhyay and Prof. Uttam Kumar Sarkar

Programme Duration: 6 - 10 December, 2013

Venue: Tata Hall, I.I.M. Calcutta Campus

Why this Management Development Programme

The success of an organization is heavily dependent on the quality of decisions taken by its managers and executives. Most managerial decision problems are imperfectly understood let alone concretely defined as the boundaries of these problems remain obscure in view of complex experiences of the past, dubious assumptions of the present, and uncertainties of the future.

No wonder any process of optimum decision making is often a suspect. Instead, approaches to effective decision making need to be multi-pronged and multi-faceted in an effort to capture the business reality of constraints and compromises in a workable model. We believe the three main routes of decision problem solving approaches are (a) Statistical approach to explore decision making strategies under uncertainty (b) Deterministic approach to deal with operational issues in a set up of analytics, and (c) Computational intelligence based approach to learn from the past experience of the organization to strengthen decision making capability incorporating organization specific peculiarities.

Programme Objective

• To appreciate the use of analytics in solving functional areas of management problems including finance, human resource management, operations, marketing, and organizational behavior.
• To examine the strengths, weaknesses, and applicability of analytics in managerial decision making
• To familiarize with commercially available software tools facilitating use of analytics.

Programme Fee:

Rs. 60,000/- (plus applicable service tax) per participant including board, lodging, and local sightseeing.

If more than 4 participants are nominated from a single organization, they would be offered a discount of 10% on the programme fee.

Who may attend:

Managers interested to explore the merits of quantitative and data-driven approach to decision making in areas such as operations, human resource, organizational behavior, market research, banking and financial services, and business forecasting.

Pre-requisite:

Participants will be expected to have basic mathematical and statistical concepts and familiarity with computer use. Basic study materials on related concepts of statistics, analytics, and data mining will be mailed to participants in advance on receipt of the programme fee to equip the participants toward fruitful classroom participation.

Pedagogy:

Practical examples and underlying principles of analytics will be discussed in face-to-face interactive sessions through lectures and case studies. Easy to use software tools will be used to explain relevant methods and their practical usage. Assignments for practice will be provided to reinforce classroom understandings.

Broad Contents

• Introduction to the process of decision making in organizations, Decision making under uncertainty using the concepts of statistical data analysis.
• Decision making under deterministic frameworks using analytics appropriate to study non-random behavior.
• Decision making with computational intelligence using the concepts of business data mining.

Some indicative application areas are as follows:

Combining expert opinion using artificial neural network; Facilitating staff promotion and hiring using entropy-based analytics; Portfolio management using genetic algorithms; Classifying bank loan applications using discriminant analysis; Business Forecasting using time series methods; Study of market shares using Markov analysis; Managerial decision making using ANOVA and regression analysis.

Certification

Participants completing the programme will receive certificate of participation from I.I.M. Calcutta

About the Programme Directors

Dr. Saibal Chattopadhyay, Professor, is a Statistician and is with the Operations Management Group of the institute since 1997. He had earlier been a faculty at the Presidency College Calcutta, University of Connecticut, Stamford, USA, and at University of Nebraska, Lincoln, U.S.A. He is an M.Sc. in Statistics from the Calcutta University, and M.S. & Ph.D in Statistics from the University of Connecticut, Storrs, U.S.A. His current teaching and research areas include Statistical Methods in Business, Sequential Estimation, Finite Population Sampling, and Environmental Monitoring. He has published his research in leading international journals and conference proceedings. He can be reached by email at chattopa@iimcal.ac.in.

Dr. Uttam Kumar Sarkar, Professor, is with the Management Information Systems Group of the Institute since 1997. He had earlier worked in multinational software firms, as a faculty at I.I.T. Delhi, and as a faculty at the University of Miami, Florida, USA. He is a B.Tech, M.Tech, and Ph.D in Computer Science and Engineering from I.I.T. Kharagpur. His current teaching and research interests include Business Data Mining, Social Networking Analysis, and RFID enabled Business Processes. He has published his research in leading international journals and conference proceedings. He can be reached by email at uttam@iimcal.ac.in.

Programme Duration: 5 days, 6 - 10 December, 2013

Programme starts: 9:00 am of Friday, 6 December 2013

Programme ends: 3:00 pm of Tuesday, 10 December 2013

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme.

The Programme is expected to be over by 3. 00 p.m. on the last day of the Programme. The participants are requested/expected to make their travel plan accordingly.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Dr. Saibal Chattopadhyay, Professor, is a Statistician and is with the Operations Management Group of the institute since 1997. He had earlier been a faculty at the Presidency College Calcutta, University of Connecticut, Stamford, USA, and at University of Nebraska, Lincoln, U.S.A. He is an M.Sc. in Statistics from the Calcutta University, and M.S. & Ph.D in Statistics from the University of Connecticut, Storrs, U.S.A. His current teaching and research areas include Statistical Methods in Business, Sequential Estimation, Finite Population Sampling, and Environmental Monitoring. He has published his research in leading international journals and conference proceedings. He can be reached by email at chattopa@iimcal.ac.in.

Dr. Uttam Kumar Sarkar, Professor, is with the Management Information Systems Group of the Institute since 1997. He had earlier worked in multinational software firms, as a faculty at I.I.T. Delhi, and as a faculty at the University of Miami, Florida, USA. He is a B.Tech, M.Tech, and Ph.D in Computer Science and Engineering from I.I.T. Kharagpur. His current teaching and research interests include Business Data Mining, Social Networking Analysis, and RFID enabled Business Processes. He has published his research in leading international journals and conference proceedings. He can be reached by email at uttam@iimcal.ac.in.

Programme Duration: 5 days, 6 - 10 December, 2013

Programme starts: 9:00 am of Friday, 6 December 2013

Programme ends: 3:00 pm of Tuesday, 10 December 2013

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme.

The Programme is expected to be over by 3. 00 p.m. on the last day of the Programme. The participants are requested/expected to make their travel plan accordingly.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Leadership Revisited

Programme Synopsis

Prof. C. Panduranga Bhatta and Prof. Pragyan Rath

Date: December 9, 2013 to December 11, 2013

Fees: Rs. 29,000 /- (Service Tax is applicable on the mentioned fees.)

This programme does not aim to discover new leaders or new methods of leadership; rather, it attempts to integrate management sciences and humanities, academic and industrial, history and mythology, eastern and western ethos, theory and praxis, fiction and real-life, all that is serious and all that is fun–all such binary opposites. The purpose is to rediscover leadership as a function that helps human life, organization, society and civilization to thrive in the contemporary world of heterogeneity. In the process, participants learn to think through philosophies, practices and techniques that can make them more effective, more articulate and authentic, more creative, more impact-making and more credible besides helping them become excellent leaders through Innovation, Intuition and Inclusion.

The larger vision derived from multiple thought systems would help participants championing the cause of higher values. For, values in a diverse world would include inclusivism, interdependence, interconnectedness, excellence, ethics and compassion in every field of human activity, including business. The aim here is to help participants embark on a path of self-discovery in the area of leadership in contemporary times.

The programme sessions will draw largely from the research conducted by the programme directors besides drawing from classical and contemporary writings on the subjects by eastern and western authors/leaders.

Programme Objectives

• To rediscover leadership values such as nurturing multiple talents, leading changes, improving multi-dimensional performances, encouraging learning through exchange, and achieving results in effective ways so as to cooperate and create a successful enterprise.
• To enable participants gain better insights of evolving perspectives, worldviews, purposes, which are necessary for shaping excellence in today’s leaders.
• To develop a high-order leadership re-interpreted from the vision, mission and action exemplified by great leaders of the world at different points in history; great leaders who made a mark.
• To sharpen multiple levels of leadership competence and understanding to meet the challenges of the 21st century; a century that has been described as borderless.
• To explore the relevance of history, arts, literature, inscriptions, myths, archaeology, philosophical, scientific and religious systems, aesthetics, and communication for effectively leading in the contemporary heterogeneous world.

Programme Content

The content will be woven around the following themes:

• Developing inspirational and transformational leadership qualities
• Appreciating and becoming a change mutation agent-leader.
• Becoming an inclusive leader.
• Empowering organizational creativity along with individual creativity through tacit knowledge.
• Perpetuating the desire of success in an organization beyond the boundaries of time and space through persuasive communications.
• Understanding the varying notions of a leader through contexts when there were no leaders, or acts which were not considered having leadership virtues.
• Developing leadership mindset and emotional competence.

Pedagogy

This programme has been designed to be interactive, with scope for class participation throughout. In addition to lectures and assigned readings, the learning approach incorporates case analyses, video-case presentations; experience sharing, discussions, and group work and presentations, role plays, dialogues, monologues, interviews, attitudinal tests and reflections on real-life situations.

Who may attend:

This programme has been designed for senior and middle level executives in public and private sector industries and, multinational companies, who have leadership responsibilities or are in line for promotion to such positions. CEOs of family-owned business houses and consultants in the area of human resource management and organizational development, administrators and executives in responsible positions and those who are interested in exploring an alternate and unexplored path for developing leadership excellence.

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700104

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock. The Programme will be over by 2.00 p.m. on the last day of the Programme. The participants are requested to make their travel plan accordingly.

Programme Directors and Faculty

Professor C Panduranga Bhatta is a Professor in Business Ethics and Communication Group and also the Coordinator of Management Centre for Human Values at the Indian Institute of Management Calcutta and has three and half decades of teaching and research experience in postgraduate and doctoral level besides being a consultant and contributor to several research projects undertaken by prestigious institutions in India and abroad.

He has published four books and more than hundred articles in reputed journals issued from India and abroad on leadership, creativity and innovation, building excellence, cross cultural management, managing interdependence, managing power, positive psychology, tacit knowledge, etc. He is also the Editor of Journal of Human Values (JHV) published by SAGE Publications, Los Angeles, London, New Delhi, Singapore and Washington DC.

He regularly conducts management development programmes on leadership, managerial excellence, organizational excellence through leadership, creative excellence in management, excellence in school education through leadership etc. in Kolkata, Bengaluru, Muscat and Sharjah.

He has been conducting a large number of customized In-Company training programmes for public and private enterprises besides lecturing at various Management Institutes in India and abroad.

Prof. Bhatta has secured Jawaharlal Nehru Memorial Fund Award (Twice) for the distinctions achieved in academic field besides being honoured with a gold medal by the Association of Indian Management Schools for securing the prestigious “AIMS-ICFAI Best Teacher Award-2011”.

Professor Pragyan Rath is an Assistant Professor in Business Ethics and Communications group of the Indian Institute of Management Calcutta (IIMC). She has received a distinction for her MPhil dissertation on aesthetics from the Central Institute of English and Foreign Languages, Hyderabad, and has extensively worked in the area of visual representations for her Doctoral thesis from the Indian Institute of Technology Bombay. She has researched extensively in Ekphrasis, or Verbal and Visual Representations, for over a decade, with related publications in the Journal of Contemporary Theory (vol. 28, 2008) and the Critical Inquiry (vol. 1.4, 2009); and related paper presentations in Word & Image (Central Connecticut State University, New Britain, 2007); Rethinking the Visual (Thrissur, Kerela, 2008); and On Aesthetics (Indian Institute of Technology Bombay, 2008). She has also authored The “I” and the “Eye”: The Verbal and the Visual in Post-Renaissance Western Aesthetics (Cambridge Scholars Publishing, 2011).

Dr. Rath studies communication (verbal and visual) as strategic means of representations in (a) contemporary world views like globalisation (research paper, “From Busch to Thums-Up: The Global Interchange”, presented at International Academic Conference (IACD)-Dubai, 2013) (b) value-laden functions like leadership (forthcoming book, Leadership Revisited along with C. Panduranga Bhatta) (c) inspirational and persuasive skills in public speaking (research paper, “The Orator of ‘Habitas’: The New Mark Anthony of Communication Strategy”, ISBSS Tokyo, 2013), (d) market phenomena like branding (research paper, “Branding of the Shield of Achilles: Rhetoric as Mediated Context”, Third Asia-Pacific Business Research Conference, Kuala Lumpur, 2013) (e) current knowledge systems like information technology (on-going research, photography and tourism, advertising and paintings) and (f) philosophical discourses like the impact of the structural and the post-structural on market, business and management (qualitative research methodologies).

Dr. Rath currently teaches Managerial Communication (Oral and Written) and Advanced Analytical Techniques to the post graduates and the executives, Qualitative Research Methodologies (Discourse Analysis) to the Doctoral students, and holds sessions on Leadership Communication.

Besides the programme directors, IIMC faculty and executives from reputed industrial houses may also take classes and share experiences.

For further details of the programme, Prof Bhatta and Prof. Rath may be contacted at cpbhatta@iimcal.ac.in, pragyan@iimcal.ac.in .

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Prof Bhatta and Prof. Rath may be contacted at cpbhatta@iimcal.ac.in, pragyan@iimcal.ac.in .

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Supply Chain Management

December 11-14, 2013

at

Tata Hall

IIM Calcutta Campus

Diamond Harbour Road, Joka

Kolkata – 700104.

Program Directors:

Prof. Balram Avittathur and Prof. Preetam Basu

“Effective supply chain management is the competitive ground for the 21st century. As companies become more global, technology changes are more rapid, customer service pressures are mounting, and the competitive forces are more intense, executives must be able to go beyond functional excellence. Supply chain management is becoming a basic business fundamental” - Dr. Hau Lee, Professor at StanfordUniversity and a leading expert in Supply Chain Management.

• “Do you lose 20% of your sales owing to stock-outs and un-timely production?”
• “Your actual orders are way away from your forecasted figures.”
• “A good amount of your material receipts and dispatches at your plants, warehouses and regional depots do not happen at the right time and quantity.”

If your firm faces one or more of these problems, this program would be the right one to attend by your senior and middle-level managers associated with supply chain management. This four-day programme is designed specifically for firms facing serious supply chain challenges in a volatile and uncertain environment. The objectivesof the program are to impart:

Key Topics

• SCM, its philosophy and evolution
• SCM performance measures
• SCM coordination and organizational integration/structure issues
• Strategic issues in supply chain management
• Re-designing products and processes for enhancing supply chain performance
• Managing fast, efficient and effective supply chains
• Planning for uncertainty
• Logistics Management
• Strategic Procurement, E-procurement
• Decision Models for SCM
• Building integrative partnerships in a supply chain
• Supply Contracts

Participant will be provided with selected reading materials.

Pedagogy

Through interactive discussions and contemporary cases, the participants will be introduced to the basic philosophy, important concepts and best practices in Supply Chain Management (SCM). The pedagogy is designed to develop in the participant a critical thinking of integrating demand with supply chain management.

Who should attend this Programme

This programme targets senior- and middle-management executives from materials management, production, sales (distribution), logistics and finance functions.

Programme Directors

Prof. Balram Avittathur and Prof. Preetam Basu

Prof. Balram Avittathur:
Prof. Balram Avittathur is a Professor in the Operations Management Group of IIM Calcutta and is a faculty member of the institute since 1999. He has a doctorate degree in Management from Indian Institute of Management Bangalore (Fellow, IIMB). His doctoral thesis was in the area of Supply Chain Management. Supply Chain Management and Service Operations Management are his areas of research and teaching interests.Prof. Avittathur received the Fulbright Post-Doctoral Research Fellowship Award for the year 2002-2003. He has articles on Supply Chain Management and Service Operations in international journals and magazines. He has conducted various corporate training programmes and has also served as consultant for different Indian corporate concerns.

Prof. Preetam Basu:
Prof. Preetam Basu is an Assistant Professor in the Operations Management Group of IIM Calcutta. He joined the institute in June 2010. He has a doctorate degree in Operations Management from University of Connecticut, USA. Earlier, he did his MS in Applied Mathematics from University of Minnesota, USA. His doctoral thesis focused on business problems at the interface of operations and finance. He has presented his work at numerous prestigious international conferences. His research interests include supply chain management, start-up operations, services outsourcing, supply chain finance, working capital management, modeling of financial services. He has taught in various corporate training programmes for different organizations.

Programme Duration

December 11 to 14, 2013.

Residential participants may arrive at Tata Hall in the evening of December 10, 2013. Accommodation will be provided up to afternoon of December 14, 2013.

The non-residential participants are required to report at the Tata Hall at 9.00 a.m. on December 11, 2013.

Programme Fee

For Residential Participants: Rs. 35,000/- plus applicable service tax per participant

For non-residential participants: Rs. 30,000/- plus applicable service tax per participant

No refund of fees will be made after the institute has accepted the nomination. Option is available to the participant to attend the programme on residential or non-residential basis. However, participation on a residential basis is encouraged. The programme fee is same for both. It covers tuition, reading materials, lodging and boarding expenses.

Participants are required to make their own arrangements for to and fro travel between Kolkata Airport/Railway Station and Tata Hall, IIM Calcutta.

Group Discount

A discount of 10% per participant is offered to companies who sponsor four or more participants to the program.

Programme Venue and Facilities

The programme will be held at the Management Development Centre (Tata Hall) of IIM Calcutta campus. Residential participants will be provided with air-conditioned single bedroom with attached bathroom and telephone.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For academic clarifications please get in touch with: Prof. Balram Avittathur (balram@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For academic clarifications please get in touch with: Prof. Balram Avittathur (balram@iimcal.ac.in)

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Managing Risks in Banks & Financial Institutions

December 12-14, 2013

Venue: Tata Hall, IIMC

Programme Directors:

Prof. B.B. Chakrabarti & Prof. Ashok Banerjee

INTRODUCTION:

It is the responsibility of the top management of banks- just like the management of any other company- to increase profitability in order to meet the expectations of their shareholders, which are now much more skilled and careful in measuring their investment performance. Bank management may therefore get caught in a sort of “targets’ dilemma”: increasing capital profitability requires rising profits, which in turn calls for new businesses and hence new risks to be embraced. However, such an expansion, due to both economic and regulatory reasons, needs to be supported by more capital, which in turn calls for higher profitability. Such a dilemma may be solved in the short run by increasing profitability through slashing operational expenses and improving operational efficiency. In the long run, however, it requires that the risk-adjusted profitability of the bank’s different businesses be carefully assessed and optimized. This requires following three tools: (a) effective risk measurement and management system; (b) an effective capital allocation process; and (c) a set of organizational processes, measures, mechanisms that help different units of a bank to share the same value creation framework.

The Programme presents an integrated scheme for risk management, capital management and value creation. The programme will give adequate emphasis in describing, with the help of numerical examples and cases, various risk measurement concepts and models. The programme will start with defining individual risk elements of banks and financial institutions and then discuss external regulatory constraints in the form of minimum capital requirements. Finally, the programme will link risk management with value creation.

PROGRAMME OBJECTIVES:

• To introduce participants to the realm of risk management
• To expose participants to various risk measurement models
• To expose participants to the regulatory framework of risk management
• To explain the linkage between risk management and shareholder value creation

PROGRAMME CONTENTS:

• Interest Rate Risk: Repricing Gap Model, Duration Gap Model, Cash Flow Mapping, Internal Transfer Rates
• Market Risks- the Variance-Covariance Approach
• Volatility estimation Models
• Simulation Models
• Value-at-risk(VaR) Models
• Credit Risk- Credit Scoring Models, Capital Market Models, LGD and Recovery Risk, Portfolio Models
• Operational Risks
• Regulatory Capital Requirements
• Capital Management and Value Creation

PEDAGOGY:

The pedagogy will consist of lecture, exercises, computing, and discussion.

DATE AND VENUE:

The programme will be held at Tata Hall in IIMC Campus during December 12-14, 2012. The participants should reach the Institute well in time for the inauguration of the programme on December 12, 2012 at 9:30 a.m. and may leave by 4:00 p.m. on December 14, 2012

EXPECTED PROFILE OF PARTICIPANTS:

Middle and Senior Level Executives from banks, financial institutions, investment banks, equity analysts, and other organizations who actively deal with risk management. The programme lays more emphasis on developing computational skills and understanding economic rationale behind each measure of risk.

ACCOMMODATION:

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme.

On the last day the programme is expected to be over by 2. 00 p.m. The participants are requested / expected to make their travel plan accordingly.

PROGRAMME FEE:

Rs.40, 000/- plus applicable Service Tax for participants from India and other SAARC countries and USD 1200 for other participants.

If more than 4 participants are nominated from a single organization, they would be offered a discount of 10% on the programme fee.

PROGRAMME DIRECTORS:

Ashok Banerjee is Professor in the area of Finance & Control. He is a Postgraduate in Commerce from University of Calcutta and a qualified Chartered Accountant. He obtained his Ph.D. for his research on Economic Value Added as a Performance Measure. He teaches a popular course in postgraduate programme, along with Prof. Sahadeb Sarkar, entitled “Quantitative Applications in Finance”. Prof. Banerjee’s current research interests include volatility estimation and risk measurement. He has published papers on properties of financial time series in international and national journals. He can be reached at ashok@iimcal.ac.in.

B.B. Chakrabarti is a in the area of Finance & Control. He is an Engineer, PGDM from IIMC, Cost Accountant and Ph.D in Economics from Jadavpur University. He has excellent academic, industrial and teaching credentials. He currently teaches “Options, Futures and Derivatives,” “Fixed Income Market” and “Corporate Financial Strategies.” He occasionally teaches the courses on “Financial Theory and Corporate Policy,” “Financial Services,” “Working Capital Management” and “International Finance.” He has also taught courses on finance abroad in France, Egypt and Thailand. He runs a successful online Executive development programme on “Corporate Finance” in association with Macmillan India Ltd. He has conducted many training programmes for working executives in financial management, derivatives and risk management. He has published articles in refereed financial journals. His current areas of research include corporate performance, financial markets and asset pricing. He can be reached at bbc@iimcal.ac.in.

LAST DATE FOR NOMINATION:

The enclosed nomination form duly filled in along with an Account Payee Cheque/ Demand Draft, in favour of Indian Institute of Management Calcutta for the prescribed fee should reach the SAO - CMDP, by 20 November 2013.

REGISTRATION:

Participants must register by 9.30 a.m. on 12 December 2013 at Tata Hall, Indian Institute of Management Calcutta.

For administrative details regarding participation in the Program, please contact Mr. Ajoy Saha, Program Secretary, Cell: +91-9831699612.

ENROLMENT:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Ashok Banerjee is Professor in the area of Finance & Control. He is a Postgraduate in Commerce from University of Calcutta and a qualified Chartered Accountant. He obtained his Ph.D. for his research on Economic Value Added as a Performance Measure. He teaches a popular course in postgraduate programme, along with Prof. Sahadeb Sarkar, entitled “Quantitative Applications in Finance”. Prof. Banerjee’s current research interests include volatility estimation and risk measurement. He has published papers on properties of financial time series in international and national journals. He can be reached at ashok@iimcal.ac.in.

B.B. Chakrabarti is a in the area of Finance & Control. He is an Engineer, PGDM from IIMC, Cost Accountant and Ph.D in Economics from Jadavpur University. He has excellent academic, industrial and teaching credentials. He currently teaches “Options, Futures and Derivatives,” “Fixed Income Market” and “Corporate Financial Strategies.” He occasionally teaches the courses on “Financial Theory and Corporate Policy,” “Financial Services,” “Working Capital Management” and “International Finance.” He has also taught courses on finance abroad in France, Egypt and Thailand. He runs a successful online Executive development programme on “Corporate Finance” in association with Macmillan India Ltd. He has conducted many training programmes for working executives in financial management, derivatives and risk management. He has published articles in refereed financial journals. His current areas of research include corporate performance, financial markets and asset pricing. He can be reached at bbc@iimcal.ac.in.

LAST DATE FOR NOMINATION:

The enclosed nomination form duly filled in along with an Account Payee Cheque/ Demand Draft, in favour of Indian Institute of Management Calcutta for the prescribed fee should reach the SAO - CMDP, by 20 November 2013.

REGISTRATION:

Participants must register by 9.30 a.m. on 12 December 2013 at Tata Hall, Indian Institute of Management Calcutta.

For administrative details regarding participation in the Program, please contact Mr. Ajoy Saha, Program Secretary, Cell: +91-9831699612.

ENROLMENT:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Programme Synopsis

Title of the Programme: Leadership Communication

Names of Programme Directors: Apoorva Bharadwaj & Pragyan Rath

Date: December 16, 2013 to December 18, 2013

Fees: RS 25,000.00 /- (Rupees Twenty Five Thousand) plus applicable Service Tax

Introduction

Leaders enact the herculean task of guiding, motivating, inspiring and transforming people, leading them towards the attainment of organizational goals. Communication is a crucial tool for leadership roles. It is only through communicating vision and mission that leaders can give direction to their organizations. The success stories of many corporations are in essence, the tales of path-breaking leadership. Through this programme an attempt will be made to dissect communications of different leaders to understand the secret of their charismatic communication. It is through communication that leaders can steer change management and introduce revolutionary transformations. The objective of this programme is to propose, plan and implement various communication strategies, employing which one can strengthen one’s profile as a successful leader.

Objectives

• To explore various models of effective leadership communication through the case studies of eminent leaders.
• To comprehend and master the craft of persuasive communication by employing right mix of ethos, logos and pathos for changing the audience mindsets and selling one’s ideas effectively.
• To handle inter-personal conflicts for smooth team functioning for optimum productivity by problem-solving leadership communication.
• To bring creativity in communication by dexterous use of language thereby breaking the monotony of mundane and hackneyed styles of communication that have lost their effect; employing narratives, myths and stories to give one’s message the right zing.
• To use oratory skills to develop motivation and inspiration.
• To develop inclusive communication skills through audience engagement.
• To understand the role of media in brand communication and demonstrate effective leadership in one’s public communication policies.
• To comprehend and practice inter-cultural communication skills so as to lead culturally heterogeneous teams in multi-national environments.

Content

The programme will be woven around the following themes:

• Leadership Communication as Strategy
• Persuasive and Argumentative Skills
• Prevention and Resolution of Conflict through Communication
• Motivation through Public Speaking
• Inclusive Communication: Then and Now
• Brand Promotion and Media Communication
• Inter-cultural Communication
• Presentations and Feedback (video-recorded)

Pedagogy

Pedagogy involves interactive mix of case studies, videos, and experience sharing through discussion, presentations, role plays and reflections. The final exercise will be an assignment demonstrating effective leadership though persuasive communication as an attempt to transform the audience thinking by applying right communication strategies. These leadership speeches will be video-recorded and an exhaustive feedback will be given, along with the recorded videos.

Who May Attend?

This programme has been designed for middle and senior level executives in public and private sector industries and multinational companies, whose job portfolios involve handling leadership responsibilities.

Programme Director and Faculty

Professor Apoorva Bharadwaj is an Assistant Professor in Business Ethics & Communication Group, Indian Institute of Management Calcutta (IIMC). She has done her research work in American fiction. She is teaching Managerial Communication and Intercultural Business Communication at IIMC. She has authored a number of research articles and poems for newspapers, national and international journals on language and literature. She has published research papers on intercultural communication, marketing communication and technical communication. Currently, she is writing a book on Ernest Hemingway to be published by Cambridge Scholars Publishing, UK.

Professor Pragyan Rath is an Assistant Professor in Business Ethics and Communication Group, Indian Institute of Management Calcutta (IIMC). She has done her research work in Visual Representations. She has authored a number of research articles on verbal and visual representations, advertising communication, oratory skills and discourse analysis. She has also authored The “I” and the “Eye”: The Verbal and the Visual in Post-Renaissance Western Aesthetics (Cambridge Scholars Publishing, 2011). She currently teaches Managerial Communication (Oral and Written) and Advanced Analytical Techniques to the post graduates and the executives, Qualitative Research Methodologies (Discourse Analysis) to the Doctoral students, and takes sessions on Leadership Communication.

For further details of the programme, Prof. Bharadwaj may be contacted at apoorva@iimcal.ac.in or Prof. Rath at pragyan@iimcal.ac.in

Schedule

December 16, 2013 to December 18, 2013

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700104

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock. The Programme will be over by 2.00 p.m. on the last day of the Programme. The participants are requested to make their travel plan accordingly.

Dress Code

Formal wear

Programme Fee

Rs.25, 000/- (Rupees twenty five thousand) plus applicable Service Tax.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Prof. Bharadwaj may be contacted at apoorva@iimcal.ac.in or Prof. Rath at pragyan@iimcal.ac.in

Schedule

December 16, 2013 to December 18, 2013

Venue

Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata 700104

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. Reception of Tata Hall is manned round the clock. The Programme will be over by 2.00 p.m. on the last day of the Programme. The participants are requested to make their travel plan accordingly.

Dress Code

Formal wear

Programme Fee

Rs.25, 000/- (Rupees twenty five thousand) plus applicable Service Tax.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Leadership Excellence

Programme Synopsis

Prof. C. Panduranga Bhatta

Date December 16, 2013 to December 18, 2013

Fees RS 29,000 /- (Service Tax is applicable on the mentioned fees.)

Programme Coverage

The realities of today’s business environment marked by globalization, fierce competition, change, technological complexity and diversity make it extremely challenging to lead organizations.

Leadership excellence lies in understanding the significance of interdependence that exists between an organization and its dynamic socio-economic environment and formulating strategies to manage expectations of key stakeholders besides maintaining a competitive advantage. It also helps participants develop leadership which is socially, environmentally and culturally responsible.

The competitive edge of this program is in its unique design, incorporating the best leadership theories and practices from all parts and of the world, with emphasis on Indian ethos, which is quintessential for emerging leaders in the contemporary world.

This programme addresses the topic of effective leadership from a multidisciplinary perspective and provides an alternative approach to understanding leadership besides enabling participants to gain better insights and develop an intuitive understanding of evolving perspectives, worldviews, visions and purposes, which are needed to become excellent leaders.

The purpose here is to provide an integrative framework for understanding leadership excellence. The focus is on helping participants on a path of self-discovery in the area of leadership and providing practical tools that can make them more competent, more articulate, more creative, more inspirational and more credible which in turn help in winning the hearts and minds of their followers.

Programme Objectives

• To explore leadership dimensions that are responsible, responsive, result and customer oriented, entrepreneurial, innovative & intuitive and, change and growth oriented.
• To learn the art of stimulating a positive work culture through leadership qualities and skills.
• To understand and appreciate the pursuing of excellence, leading change, accommodating diversity, creating team spirit and coping with stress for increasing performance.
• To understand spiritual and emotional competence and their roles in shaping effective leadership.
• To explore strategies for empowering people at all levels to share leadership responsibilities.

Programme Content:

The programme will be woven around the following themes:

• Exploring Leadership
• Transformational Leadership
• Managing Change and Team Building
• Art of Inspiring for Excellence
• Excellence through Creativity and Innovation
• Developing Leadership Potential
• Intuition for Leadership Excellence
• Learning Agenda of a Leader

Pedagogy

Pedagogy is an interactive mix of case studies of benchmark organizations, experience sharing, lectures, discussions, and group presentations, reflections on industrial experiments and real-life situations, screening of videos and interactive sessions with practising CEOs. It also includes extensive competency tests for the participants, to assess their personality dimensions, which help them identify strengths and weaknesses. A subsequent counseling session helps them address weaknesses. The entire approach is integrative and interdisciplinary. Most of the inputs are drawn from highly successful companies as well as classical and contemporary writings on the subject.

What the participants say:

• This programme has taken care of all the related aspects of Leadership in detail.
• The programme was lively and educative.
• The topics covered have been chosen very carefully. Pedagogy, which used the combination of lecture, syndicate discussion, and case studies, was “very effective”. Study materials provided are relevant and enriching.
• The participants belonged to diverse organisations, which added value to the discussions and knowledge sharing process.
  They took active role in the running the course through lively discussions and experience sharing, both of individual and of organisations to which he/she belonged. This made the whole course very fruitful.
• This course is very relevant and a good learning exercise and a refreshing experience.

Who may attend:

This programme has been designed for senior and middle level executives in public and private sector industries and, multinational companies, who have leadership responsibilities or are in line for promotion to such positions. CEOs of family-owned business houses and consultants in the area of human resource management and organisational development, administrators and executives in responsible positions also gain much benefit from this programme.

Programme Director and Faculty

Professor C Panduranga Bhatta is a Professor in Business Ethics and Communication Group and also the Coordinator of Management Centre for Human Values at the Indian Institute of Management Calcutta and has three and half decades of teaching and research experience in postgraduate and doctoral level besides being a consultant and contributor to several research projects undertaken by prestigious institutions in India and abroad.

He has published four books and more than hundred articles in reputed journals issued from India and abroad on leadership, creativity and innovation, building excellence, cross cultural management, managing interdependence, managing power, positive psychology, tacit knowledge, etc. He is also the Editor of Journal of Human Values (JHV) published by SAGE Publications, Los Angeles, London, New Delhi, Singapore and Washington DC.

He conducts many residential management development programmes at the Indian Institute of Management Calcutta on leadership, managerial excellence, organizational excellence through leadership, creative excellence in management, excellence in school education through leadership and a few residential programmes at Bengaluru, Muscat and Sharjah every year on these topics.

He has conducted a large number of customized In-Company training programmes for public and private enterprises besides lecturing at various Management Institutes in India and abroad.

Prof. Bhatta has secured Jawaharlal Nehru Memorial Fund Award (Twice) for the distinctions achieved in Academic field besides being honoured with a gold medal by the Association of Indian Management Schools for securing the prestigious “AIMS-ICFAI Best Teacher Award-2011”.

Besides the programme director, IIMC faculty and executives from reputed industrial houses may also take classes and share experiences.

For further details of the programme, Prof Bhatta may be contacted at cpbhatta@iimcal.ac.in

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Prof Bhatta may be contacted at cpbhatta@iimcal.ac.in

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Building an Effective Services Marketing Strategy

December 19 - 21, 2013

INDIAN INSTITUTE OF MANAGEMENT CALCUTTA

In all economies around the world whether developing or developed, services now account for greater part of the GDP and employment. Services pervade the world around us, from banking and financial services to logistics, healthcare, transportation, hospitality, tourism and consulting, to name just a few. The Services Marketing Program is designed to appraise the participants about unique challenges inherent in the marketing of services and develop the knowledge and skills needed to address such challenges.

This hands-on program emphasizes the management of new and existing services for growth and profitability. It also focuses on ‘cutting edge’ issues concerning electronic marketing, brand equity and services marketing. The Program faculty will focus on the synergy between in-field practice and in-class learning.

PROGRAM FOCUS

• Services Marketing: An Overview
• Services Vs Goods
• Service Quality and Competitiveness
• Service Processes and Ambience
• Managing Demand By Managing Yield
• Customer Relationship Management and Service Profitability
• Service Recovery and Complaint Handling
• Service Personnel and Service Productivity
• India Specific Service Marketing Constraints

WHO SHOULD ATTEND

This program will be of great interest to you if you are a Middle Level Executive handling Marketing / Sales / Operations, Customer Relations or Marketing Analyst whose principal responsibilities lie in generating demand, revenues, and profits from new and existing services and offerings in service industry or service aspect of manufacturing industry.

BENEFITS OF ATTENDANCE

You will enhance your ability to:

• Understand Services Domain
• Understand Aspects of Service Quality
• Perform Service Process Design and Development
• Exploit the Value-Satisfaction-Loyalty-Retention-Profitability Chain
• Develop Effective Service Recovery Mechanisms
• Analyze Service Resource Productivity

PEDAGOGY

The Programme will be highly experiential and interactive, comprising participant presentations and discussions, case studies, classroom lectures and presentations by industry experts.

PROGRAM VENUE AND DURATION

This programme will be held at the Tata Hall, Indian Institute of Management Calcutta, Joka, Diamond Harbour Road, Kolkata-700104.

Participants will be accommodated in Single/AC Rooms with attached bathrooms and will have access to telephones, fax, internet as well as the IIMC Library. The airport and railway station are approximately 30 km from the campus and prepaid taxis/hired cars are readily available.

The program schedule will be 9.30 am to 6.00 pm on first two days of the program, with breaks for lunch and tea. Participants must report at the venue of the programme by the evening of December 01, 2013. On the last day, the programme will continue till 2.00 pm and hence participants are requested to make their travel arrangements accordingly.

PROGRAM FEE

Rs. 40,000 (Rupees forty thousand only) plus applicable service tax will be charged for this Residential Programme.

PROGRAM DIRECTOR(S)

Dr Prashant Mishra is presently Associate Professor in Marketing Area. He was earlier Chairperson of Post Graduate Programme at IIMC and has also been Coordinator of Marketing Area. Recipient of the Association of Management Schools (AIMS) Best Case Writing Award for the year 1999, he has been involved in designing and delivering several unit-based management development programs for various manufacturing and service organizations. His current research interests are Customer Focus, Consumer Psychology; Retail chain processes; Product and Brand management; Services Environment and Ways to Improve Marketing Effectiveness. Dr. Prashant’s recent training / consulting assignments are with various organisations including Tata Metalliks Limited, Power Grid Corporation; Bajaj Auto Limited, Deutche Bank; Standard Chartered Bank; AMUL; Baxter Pharma, Indian Railway, Johnson and Johnson Medical India; SBI Life Insurance Corporation; Bharat Petroleum Corporation Limited; Vodafone Essar; Balasore Alloys Limited; Bank of India; United Bank of India; State Bank of India; State Bank of Patiala; Indian Oil Corporation; Cognizant Technology Solutions; and Tata Management Training Center to name a few. Besides these Dr. Prashant also offers various management development programs (under the banner of IIMC Center for Management Development Programs) on area such as Building Customer Oriented Organizations, Marketing Skills for high performance; Managing Retailing for Superior Performance; Marketing of Services and Marketing Skills program for Entrepreneurs and small businesses, which are well attended by participants from different organizations across the country.

Dr. Krishanu Rakshit belongs to the Marketing group at IIM Calcutta. He has been a visiting scholar at many national institutes of repute. His corporate experience includes stints at Coca Cola India and Tata Motors Limited as well as managing an Engineering Consulting business. An Engineering graduate, he had completed his PGDM (MBA) from IIM Bangalore. He is also a Fellow (PhD) from IIM Bangalore and his doctoral dissertation was in the area of consumer behaviour and pricing. He has worked with several consulting and market research firms in Europe and the Far-East in the areas of consumer goods and information services. He has also advised several public sector firms for their ‘going-to-market” and branding initiatives. His current research interests include marketing orientation among public sector organisations, pricing and branding issues in consumer and industrial markets.

Besides the program directors, other faculty and experts with rich experience in marketing practice will also be included as facilitators during the program.

For further details of the programme, Program directors can be contacted at krishanu@iimcal.ac.in or prashant@iimcal.ac.in

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Program directors can be contacted at krishanu@iimcal.ac.in or prashant@iimcal.ac.in

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Managerial Effectiveness

Prof. Leena Chatterjee & Prof. Rajiv Kumar

Date : December 19 – 23, 2013

Venue:Tata Hall, IIMC

Fees: Rs. 55000/- plus applicable Service Tax

Program Objective:

The broad objective of the program is to help participants develop themselves as effective managers in the organizational context.

Program Content:

Managers require a combination of various skills to manage effectively. While technical and conceptual skills are important, research has shown that managing interpersonal relationships is a critical differentiator between effective and mediocre managers. Therefore this program addresses issues relating to interpersonal effectiveness. Topics covered in the program include the following:

• Understanding self - what are one’s strengths and weaknesses
• Communication issues - Listening skills, negotiation skills, influencing styles, and managing conflict
• Team dynamics - how people act in team situations
• Leadership - leadership issues in managerial situations
• Change - the ability to be creative and manage change situations effectively

Pedagogy:

Instructors will act more as facilitators in helping participants through the process of learning, using lectures, discussions, case studies, and experiential exercises. The learning will heavily depend on active participation from the participants in all the above, especially in discussions and sharing of experiences.

Programme Directors:

Prof. Leena Chatterjee has a rich teaching and training experience for private and public sector enterprises for more than two decades at IIMC. She also has widely acclaimed publications in the form of books and journal articles, nationally and internationally.

Prof. Rajiv Kumar has earned his Ph.D. from IIM Ahmedabad in Organizational Behavior. He has worked for about 5 years across an NGO (Society for Promotion of Wastelands Development), an international HR consulting firm (Hewitt Associates) and academia (IMT Ghaziabad) before joining IIM Calcutta in March, 2008. His research interests are varied, and he has presented his work in international and national conferences. His research has also appeared in peer-reviewed journals and edited books.

Who Should Attend:

Junior & middle level managers in public & private organizations

Arrival/Departure

For the participants, accommodation is arranged from the evening of the day before the programme. Participants are requested to report at the Reception Desk of Tata Hall latest by 9.00 a.m. on the first day of the Programme. The Session is expected to be over by 2. 00 p.m. on the last day of the Programme. The participants are requested /expected to make their travel plan accordingly.

Programme Fees

INR 55,000/- plus applicable Service Tax for per participant. This would include course material, food, lodging and tea/coffee during the programme.

Discount on the Programme fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Leadership Revisited

Programme Synopsis

Prof. C. Panduranga Bhatta and Prof. Pragyan Rath

Date: January 6, 2014 to January 8, 2014

Fees: Rs. 29,000 /- (Service Tax is applicable on the mentioned fees.)

This programme does not aim to discover new leaders or new methods of leadership; rather, it attempts to integrate management sciences and humanities, academic and industrial, history and mythology, eastern and western ethos, theory and praxis, fiction and real-life, all that is serious and all that is fun–all such binary opposites. The purpose is to rediscover leadership as a function that helps human life, organization, society and civilization to thrive in the contemporary world of heterogeneity. In the process, participants learn to think through philosophies, practices and techniques that can make them more effective, more articulate and authentic, more creative, more impact-making and more credible besides helping them become excellent leaders through Innovation, Intuition and Inclusion.

The larger vision derived from multiple thought systems would help participants championing the cause of higher values. For, values in a diverse world would include inclusivism, interdependence, interconnectedness, excellence, ethics and compassion in every field of human activity, including business. The aim here is to help participants embark on a path of self-discovery in the area of leadership in contemporary times.

The programme sessions will draw largely from the research conducted by the programme directors besides drawing from classical and contemporary writings on the subjects by eastern and western authors/leaders.

Programme Objectives

• To rediscover leadership values such as nurturing multiple talents, leading changes, improving multi-dimensional performances, encouraging learning through exchange, and achieving results in effective ways so as to cooperate and create a successful enterprise.
• To enable participants gain better insights of evolving perspectives, worldviews, purposes, which are necessary for shaping excellence in today’s leaders.
• To develop a high-order leadership re-interpreted from the vision, mission and action exemplified by great leaders of the world at different points in history; great leaders who made a mark.
• To sharpen multiple levels of leadership competence and understanding to meet the challenges of the 21st century; a century that has been described as borderless.
• To explore the relevance of history, arts, literature, inscriptions, myths, archaeology, philosophical, scientific and religious systems, aesthetics, and communication for effectively leading in the contemporary heterogeneous world.

Programme Content

The content will be woven around the following themes:

• Developing inspirational and transformational leadership qualities
• Appreciating and becoming a change mutation agent-leader.
• Becoming an inclusive leader.
• Empowering organizational creativity along with individual creativity through tacit knowledge.
• Perpetuating the desire of success in an organization beyond the boundaries of time and space through persuasive communications.
• Understanding the varying notions of a leader through contexts when there were no leaders, or acts which were not considered having leadership virtues.
• Developing leadership mindset and emotional competence.

Pedagogy

This programme has been designed to be interactive, with scope for class participation throughout. In addition to lectures and assigned readings, the learning approach incorporates case analyses, video-case presentations; experience sharing, discussions, and group work and presentations, role plays, dialogues, monologues, interviews, attitudinal tests and reflections on real-life situations.

Who may attend:

This programme has been designed for senior and middle level executives in public and private sector industries and, multinational companies, who have leadership responsibilities or are in line for promotion to such positions. CEOs of family-owned business houses and consultants in the area of human resource management and organizational development, administrators and executives in responsible positions and those who are interested in exploring an alternate and unexplored path for developing leadership excellence.

Programme Directors and Faculty

Professor C Panduranga Bhatta is a Professor in Business Ethics and Communication Group and also the Coordinator of Management Centre for Human Values at the Indian Institute of Management Calcutta and has three and half decades of teaching and research experience in postgraduate and doctoral level besides being a consultant and contributor to several research projects undertaken by prestigious institutions in India and abroad.

He has published four books and more than hundred articles in reputed journals issued from India and abroad on leadership, creativity and innovation, building excellence, cross cultural management, managing interdependence, managing power, positive psychology, tacit knowledge, etc. He is also the Editor of Journal of Human Values (JHV) published by SAGE Publications, Los Angeles, London, New Delhi, Singapore and Washington DC.

He regularly conducts management development programmes on leadership, managerial excellence, organizational excellence through leadership, creative excellence in management, excellence in school education through leadership etc. in Kolkata, Bengaluru, Muscat and Sharjah.

He has been conducting a large number of customized In-Company training programmes for public and private enterprises besides lecturing at various Management Institutes in India and abroad.

Prof. Bhatta has secured Jawaharlal Nehru Memorial Fund Award (Twice) for the distinctions achieved in academic field besides being honoured with a gold medal by the Association of Indian Management Schools for securing the prestigious “AIMS-ICFAI Best Teacher Award-2011”.

Professor Pragyan Rath is an Assistant Professor in Business Ethics and Communications group of the Indian Institute of Management Calcutta (IIMC). She has received a distinction for her MPhil dissertation on aesthetics from the Central Institute of English and Foreign Languages, Hyderabad, and has extensively worked in the area of visual representations for her Doctoral thesis from the Indian Institute of Technology Bombay. She has researched extensively in Ekphrasis, or Verbal and Visual Representations, for over a decade, with related publications in the Journal of Contemporary Theory (vol. 28, 2008) and the Critical Inquiry (vol. 1.4, 2009); and related paper presentations in Word & Image (Central Connecticut State University, New Britain, 2007); Rethinking the Visual (Thrissur, Kerela, 2008); and On Aesthetics (Indian Institute of Technology Bombay, 2008). She has also authored The “I” and the “Eye”: The Verbal and the Visual in Post-Renaissance Western Aesthetics (Cambridge Scholars Publishing, 2011).

Dr. Rath studies communication (verbal and visual) as strategic means of representations in (a) contemporary world views like globalisation (research paper, “From Busch to Thums-Up: The Global Interchange”, presented at International Academic Conference (IACD)-Dubai, 2013) (b) value-laden functions like leadership (forthcoming book, Leadership Revisited along with C. Panduranga Bhatta) (c) inspirational and persuasive skills in public speaking (research paper, “The Orator of ‘Habitas’: The New Mark Anthony of Communication Strategy”, ISBSS Tokyo, 2013), (d) market phenomena like branding (research paper, “Branding of the Shield of Achilles: Rhetoric as Mediated Context”, Third Asia-Pacific Business Research Conference, Kuala Lumpur, 2013) (e) current knowledge systems like information technology (on-going research, photography and tourism, advertising and paintings) and (f) philosophical discourses like the impact of the structural and the post-structural on market, business and management (qualitative research methodologies).

Dr. Rath currently teaches Managerial Communication (Oral and Written) and Advanced Analytical Techniques to the post graduates and the executives, Qualitative Research Methodologies (Discourse Analysis) to the Doctoral students, and holds sessions on Leadership Communication.

Besides the programme directors, IIMC faculty and executives from reputed industrial houses may also take classes and share experiences.

For further details of the programme, Prof Bhatta and Prof. Rath may be contacted at cpbhatta@iimcal.ac.in, pragyan@iimcal.ac.in .

Programme Venue and Facilities:

The School of Ancient Wisdom,
Kannamangla Palya, IVC Road,
Near Bengaluru International Airport
Bengaluru-562110

This fully residential programme will be held at the School of Ancient Wisdom located in an exclusive & beautiful pocket of nine acres land in the midst of wonderful Nature.
It is just 10 kms away from the Bengaluru International Airport, towards Devanahalli and Nandi Hills (10 minutes drive) and 40 kms away from Bengaluru’s main Railway Station and Central Bus stand. Prepaid taxis are available at Rs. 400 from the airport.
Participants will be accommodated in Single non AC deluxe rooms with attached bathrooms and will have access to the library and other facilities available in the venue. Pure vegetarian food will be served during breakfast, dinner and lunch.

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the programme, Prof Bhatta and Prof. Rath may be contacted at cpbhatta@iimcal.ac.in, pragyan@iimcal.ac.in .

Programme Venue and Facilities:

The School of Ancient Wisdom,
Kannamangla Palya, IVC Road,
Near Bengaluru International Airport
Bengaluru-562110

This fully residential programme will be held at the School of Ancient Wisdom located in an exclusive & beautiful pocket of nine acres land in the midst of wonderful Nature.
It is just 10 kms away from the Bengaluru International Airport, towards Devanahalli and Nandi Hills (10 minutes drive) and 40 kms away from Bengaluru’s main Railway Station and Central Bus stand. Prepaid taxis are available at Rs. 400 from the airport.
Participants will be accommodated in Single non AC deluxe rooms with attached bathrooms and will have access to the library and other facilities available in the venue. Pure vegetarian food will be served during breakfast, dinner and lunch.

Dress Code:

Formal wear

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Communication and Presentation Skills

January 06 – 10, 2014

Programme Directors: Prof. Leena Chatterjee and Prof. Vidyanand Jha.

Programme Details

Effective oral and written communication skills have frequently been identified as prerequisites to managerial success. Research on recruiter’s perceptions about the qualities that they look for in an applicant, have identified oral and written communications skills at the top of their list (Powell & Jankovich, 1998: Moody, Stewart & Boltlee, 2002). This is not surprising considering that managers are frequently required to make presentations both within the organization and to external groups such as clients, or potential partners. The purpose or intent of these presentations may vary from sharing information to persuading the audience or selling an idea or product. In each case an effective presentation will aid the communicator in performing his/her role.

Moreover in the current environment, individuals increasingly face an information overload and shorter time spans within which they are required to assimilate data and make effective and informed decisions. In such a scenario the ability to communicate is imperative for managerial effectiveness and success. In this context the MDP on Communication and Presentation Skills will highlight some issues that a communicator should consider in order to make effective written and oral presentation.

The programme has been designed with the following objectives:

• To help participants to examine their communication styles and to hone their skills in listening, responding, giving and receiving feedback and persuasion.
• To practice and enhance written and oral communication skills.

Pedagogy:

The programme will be highly experiential and interactive, comprising of individual and group exercises, role plays, participant presentations and discussion.

Participants:

The programme is recommended for managers at all levels and from all functional areas.
A varied cross section of participant profiles adds new dimensions and perspectives to the discussions and experiential sessions.

Programme Directors:

Professor Leena Chatterjee and Professor Vidyanand Jha are both Faculty Members in the Behavioural Sciences Group at IIMC.

Prof. Chatterjee completed her Masters in Psychology from Delhi University and her PhD from IIT, Kanpur. She teaches compulsory courses on Understanding People, Interpersonal Relationships and Group Dynamics in Organizations and offers electives on Managing Self in Organizations; Communication; Interpersonal Effectiveness and Team Building.

Prof. Jha completed his Masters in Rural Management from IRMA and is a Fellow of Indian Institute of Management Ahmedabad. He offers courses as well as Management Development Programmes on the Management of Creativity and Management of Change.

For further details of the Programme, Prof. Chatterjee may be contacted at lc@iimcal.ac.in and Prof. Jha at vjha@iimcal.ac.in

PROGRAMME VENUE AND FACILITIES

The Programme would be held at Tata Hall, our on-campus self-contained executive education facility. The Institute Campus is situated around 35 kilometres away from the Calcutta Airport and around 20 kilometres from the Howrah Railway Station among sylvan surroundings at the outskirts of Calcutta. Pre-paid taxi facilities are available round the clock from both these locations.

Participants would be provided with air-conditioned single room (with attached bath) accommodation at the Tata Hall, our MDP Centre, with a choice of vegetarian and non-vegetarian food.

PROGRAMME DURATION AND TIMINGS

The programme would be held during January 06 – 10, 2014. The participants can check in at Tata Hall from the evening of January 05, 2014. Sessions would be held between 9:30 A.M. to 5:30 P.M. on the first three days. Normally the participants would have some preparatory work and assignments in the evenings. On the last day, the programme would finish by 1:30 P.M. The participants are advised to make their travel plans accordingly.

Programme Fees

Rs. 50,000/- plus applicable Service Tax per participant.

Discount on the Programme fees:

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for a particular MDP.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

For further details of the Programme, Prof. Chatterjee may be contacted at lc@iimcal.ac.in and Prof. Jha at vjha@iimcal.ac.in

PROGRAMME VENUE AND FACILITIES

The Programme would be held at Tata Hall, our on-campus self-contained executive education facility. The Institute Campus is situated around 35 kilometres away from the Calcutta Airport and around 20 kilometres from the Howrah Railway Station among sylvan surroundings at the outskirts of Calcutta. Pre-paid taxi facilities are available round the clock from both these locations.

Participants would be provided with air-conditioned single room (with attached bath) accommodation at the Tata Hall, our MDP Centre, with a choice of vegetarian and non-vegetarian food.

PROGRAMME DURATION AND TIMINGS

The programme would be held during January 06 – 10, 2014. The participants can check in at Tata Hall from the evening of January 05, 2014. Sessions would be held between 9:30 A.M. to 5:30 P.M. on the first three days. Normally the participants would have some preparatory work and assignments in the evenings. On the last day, the programme would finish by 1:30 P.M. The participants are advised to make their travel plans accordingly.

Programme Fees

Rs. 50,000/- plus applicable Service Tax per participant.

Discount on the Programme fees:

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for a particular MDP.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Project Management

January 6-10, 2014

at

MDC, Tata Hall

IIM Calcutta Campus

Diamond Harbour Road, Joka

Kolkata – 700104

Programme Director

Prof. Subrata Mitra

Introduction

The demand for conceptualization, development and implementation of projects and the use of project management principles and concepts are ever increasing in our societies and organizations. Through project organization, one could achieve more easily some of the goals, which would otherwise be difficult if organized in traditional ways. Businesses use project management to accomplish unique outcomes with limited resources under critical time constraints. The use of project management in the service sector to achieve organizations’ goals is even more common in recent years. The programme aims at exposing the participants to the concepts of project management emphasizing the life cycle of projects beginning with the conceptualization, definition, design, development, implementation and control of projects.

Objectives

This four-and-a-half-day programme aims to help participants develop skills to plan, execute, monitor and control during various phases of a project and to apply different project management techniques for the optimal utilization of resources.

Key Topics

The programme intends to address, but may not be limited to, the following topics:

• Significance of Project Management in Economic Development
• Project Formulation and Planning
• Financing of Projects
• Role of a Project Manager
• Network Models for Projects and Basic Scheduling Computations
• Resource Leveling and Allocation in Projects
• Crashing of Project: Time vs. Cost Trade-Off
• Probabilistic Aspects of Projects
• Budgeting and Budgetary Controls for Projects
• Earned Value Method
• Project Risk Management
• Project Management Information Systems
• Concurrent Engineering
• Critical Chain Project Management
• General Principles of Contracts
• Legal Aspects of Contracts & Arbitration
• Public-Private Partnerships for Projects
• Project Management Software Tools

Participants will be provided with selected reading materials.

Pedagogy

Classroom lectures, case discussions, interactions and participation in discussions

Expected Profile of Participants

The target participants for this programme are corporate executives involved in the implementation of projects, major replacement and re-conditioning jobs and large time-bound projects. This programme will be beneficial, especially, for those involved in the planning and monitoring of projects on behalf of conglomerates, government, financial institutions and banks, EPC contractors, partners and coordinating agencies involved in project implementation.

Programme Director

Prof. Subrata Mitra, IIM Calcutta

Prof. Mitra is a Professor of Operations Management at IIM Calcutta. He received his B.E. in Electronics and Telecommunications and M.E. in Production Management from Jadavpur University, Kolkata, and Fellowship (Ph.D.) from IIM Calcutta. He has four years of industry experience and twelve years of teaching experience. He has research interests in project management, logistics and supply chain management and has published extensively in national and international journals. Prof. Mitra has directed and taught in many management development and in-company programmes. He was awarded the prestigious Fulbright Senior Research Fellowship by the U.S. Government to spend 8 months from January to August, 2006 at The George Washington University, Washington, DC. He also received another Fulbright-Nehru Visiting Lecturer Fellowship to spend 4 months from February to May, 2011 at Purdue University, U.S.

Programme Faculty

IIM Calcutta faculty members from different functional areas

Programme Venue

Tata Hall, IIM Calcutta Campus

Programme Duration

January 6-10, 2014

Residential participants may arrive at Tata Hall in the evening of January 5, 2014. Accommodation will be provided up to the forenoon of January 10, 2014 (The programme will be over by lunch on January 10, 2014).

Non-residential participants are required to report at Tata Hall at 9.00 a.m. on January 6, 2014.

Programme Fees

For residential candidates: Rs. 50,000/- plus applicable service tax per participant
For non-residential candidates: Rs. 45,000/- plus applicable service tax per participant

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Managing Financial Institutions

This course uses a simulation program to teach the core principles of managing a modern day financial institution.The simulation will train participants to make coordinated decisions in setting interest rates on loans and deposits,loan loss reserves, credit quality, investments in government bonds, and developing marketing strategiesand navigate the bank against other banks in a competitive environment. A combination of lectures will familiarize the participant with the major instruments of banking, including repos, government bonds, discount window borrowing and understand the dynamics of asset-liability management and regulatory capital, including the Basel standards.

OBJECTIVES

To provide a practical grounding in the management and operations of a modern day financial intermediary, and to develop strategic decision making skills. To appreciate the operational complexities of a financial intermediary and the importance of coordination when managing interest rate, credit and market risks.

PEDAGOGY

Participate in a web-based banking simulation. As a member of a small executive team, you will take over the management of a financial institution for a period of several years, making relevant and timely decisions to compete effectively against your peers in an uncertain and dynamic economic environment.

In between simulation exercises, lectures will cover the recent developments in asset liability management, interest rate, credit risk, and market risk.

PROGRAM DURATION

Jan 11-14, 2014

Residential participants may check-in in the evening of January 10, 2014. Check-out must be done by afternoon of January 14, 2014. Participants are request to make their travel plans accordingly.

On the last day, the program will start early and end with presentations by all the teams. The course is limited to 10 teams, of preferably 3 members each.

WHO SHOULD ATTEND

The program is designed for senior managers and middle managers of financial institutions including commercial banks, investment banks, insurance firms, mutual funds, hedge funds, pension funds and related financial institutions.

PROGRAM DIRECTOR:

Prof. Rama Seth

Rama Seth is Professor of Finance and Control at the Indian Institute of Management Calcutta. She received her PhD from Columbia University in New York. She has been working in the area of institutions, markets and instruments for 25 years, including over 10 years at the Federal Reserve Bank in New York.

Programme Fee

Rs. 45,000/- plus applicable Service Tax for Residential Participants
Rs. 40,000/- plus applicable Service Tax for Residential Non-Participants.

The Simulation Program will be provided at no additional charge.

Discount on the Programme Fees

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for this MDP.

How to Apply

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

Please note that confirmation of participation will be provided only on receipt of programme fees by CMDP Office.

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in

Enrol NOW for this program

Managerial Leadership and Conflict Resolution

Prof. B. N. Srivastava

Date: January 13 - 18, 2014

Venue: Tata Hall, IIMC, Joka campus

PROGRAMME DETAILS:

The Program aims to focus on the following areas:

Module 1: Development of Individual Potential

This is the basic module which focuses on personal development and increased interpersonal effectiveness. Participants explore and examine their own individuality and their leadership styles in the decision-making process, in the context of small group experiences. Transactional analysis will be used in this module to help understand interpersonal styles, interpersonal transactions and communication processes.

Module 2: Leadership Styles and Management of Conflicts in Groups and Organizations

The second module will focus on group processes. In simulated group situations, participants will get opportunities to identify their own leadership styles and the consequences on other team members and also to develop skills in the management of conflict. Conflict Management runs parallel with Managerial Leadership. Therefore, this module is designed to help participants (a) Diagnose their own Conflict Management Styles (b) Diagnose the Conflict Situation (c) Deal with Conflict in productive and manageable ways.

Module 3: The Manager as Change Agent

How does the Manager cope with Change? How does he or she participate as a Change Agent in the process of initiating and managing Change? One cannot completely escape from the past, not live permanently in it. Thus, the need for getting rid of yesterday and developing the capacity for self-renewal is the basic requirement of a Change Agent’s Role. Since coping with change demands a commitment to diminish dependence on past practices, conditions that contradict the realities of the present and the problems of the future - MLCR as a package, focuses on the conditions, values and strategies by which Managers can become responsive to Change.

Module 4: Managing Strategic Change

Managing Change that is strategic to the organization is the focus of this module. Traditional managerial practices and styles are becoming increasingly inadequate. Strategic Change Management demands an in-depth analysis of present-day organization and management practices, including human resources systems.

What Are The Learning Methods?

A mix of learning methods compatible with the modular approach will be followed. These include concept sessions, unstructured and structured group discussions, use of diagnostic instruments, role plays, structured exercises and games. Through this methods participants share their feelings and perceptions with each other and examine how their perceptions, feelings and behaviours are influenced by others feelings and perceptions and how their feelings affect others’ feelings, perceptions and behaviour. The programme will emphasize both cognitive and behavioural skills.

Who May Participate?

The Programme has been specifically designed for Senior executives in Public/Private Sector, Multinational and Government Organizations, both Central and State. A minimum of five years of senior management experience and the age group 30-50 years is a desirable consideration. Our experience shows that an organization gets an optimum return from the Programme when it sponsors a team of 2 - 4 senior managers who have direct work relationships and who, on return to the organization, can draw upon each other’s skills to transfer the learning to the work situation.

Although Managerial Leadership and Conflict Resolution is designed for managers from any functional department such as Production, Operations, Finance, Marketing, etc. HRD Managers may find it especially useful.

When, Where and How Long?

Managerial Leadership and Conflict Resolution is scheduled to be held during January 13 - 18, 2014 at Tata Hall, IIMC campus at Joka.

The first session will begin at 9.00 hours on January 13, 2014. Residential participants are expected to check in at the Tata Hall within our institute campus on the afternoon/evening of January 12, 2014 or in the morning of January 13, 2014 before registration at 9.00 a.m. Tata Hall will be booked for residential participants under the Conference Plan from the evening of January 12, 2014 to the afternoon of January 18, 2014. The programme will close at 1.30 pm on January 18, 2014. After the programme concludes, participants should plan for two hours travel time to the airport (1 hour and 15 minutes to Howrah/Sealdah train stations) from IIM Calcutta Campus and then about 1 hour for check-in/security check procedures inside the airport. Participants are expected to make their travel plans accordingly.

Local Transport arrangements: Participants will have to make their own arrangement for travel from and to the airport/train station in Kolkata.

Course Fee

The programme fees for each residential participant will be Rs. 60,000/- plus service tax which will cover the cost of board and lodging (AC room single occupancy), bed tea, breakfast, lunch, dinner and tea/coffee with cookies, tuition, course materials etc.
The programme fees for each non-residential participant will be is Rs. 52, 000/- plus service tax which will cover breakfast, tea/coffee with cookies, lunch, tuition, and course materials etc.

Discount on the Programme fees:

An organisation is entitled to get a discount @ 10% on the Programme fees provided it nominates at least four participants for a particular MDP.

Program Faculty

Professor B.N. Srivastava has been conducting the Program since 1981. He is a senior faculty member of IIMC in the Behavioural Science Group. He has published many papers in national and international journals and conferences in the areas of organizational behaviour, organizational theory and international management He is an active trainer and a consultant for a number of large public and private sector companies in India. He has co-authored a book on International Management: Concepts and Cases, 1997, which received The Escorts Award for the Best Management Book of the year.

Prof. Chetan Joshi is a faculty member in Behavioural Science Group at IIMC.He holds an MBA from Roorkee and a doctorate in management from Richard Ivey Business School, University of Western Ontario, Canada. His areas of interest include cross-cultural teams, diversity in organizations, leadership and change management.

Prof. Dilip K. Lahiri has over 48 years of experience as Behavioural Science teacher, trainer, researcher and consultant. After serving as Professor of Behavioural Science at IIMC for nearly thirty years, he served as Professor at Academy of Management Excellence at Chennai and as Emeritus Professor at T.A. Pai Management Academy Manipal. He is the Founder Dean of Indian Society for Applied Behavioural Science.

Application for Nomination:

Application or nomination for participation along with programme fees must reach the CMDP Office well in advance. Programme fees are to be paid by Demand Draft/Cheque in favour of “Indian Institute of Management Calcutta” payable at any Bank in Kolkata. One can pay the fees through Net Banking. In case of NEFT or RTGS transfer, kindly intimate the CMDP office with payment details by sending an email.

Online enrolment and payment option is also available. Please access the website, www.iimcal.ac.in and click ‘Executive Education’ under the ‘Programs’ head. Click ‘Program Calendar’ and open this particular programme for details. Fill in the enrolment form and send it by email. You can pay online.

The completed Enrolment Form and payment made by Cheque/Demand Draft/Net Banking /Online mode must reach the below mentioned address at least three weeks prior to the commencement of the MDP. However, if seats are available, one may register two weeks before the commencement of the MDP.

SAO – CMDP
Tata Hall
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road
Kolkata - 700 104
Phone: 033 2467 8300-04
E-mail: dchatterjee@iimcal.ac.in or program_mdp@iimcal.ac.in

In case of any clarifications regarding the programme, please get in touch with Prof. B. N. Srivastava (Mobile: 9830178165; Email: bnsri@iimcal.ac.in).

For all other details on administrative matters please refer to the ‘Guidelines for Participants’ at our website or e-mail to program_mdp@iimcal.ac.in